Highly recommend. - dee1015
It was time to turn in my 2015 Buick Regal and I was exploring options for a new car or whether to buy out my old lease. George Breckling was very knowledgeable, supportive, and patient. He answered all of my questions and cheerfully spent an afternoon taking me on 3 test drives. At first, I wasn't "in love" with the Buick Encore that George recommended (I've never really cared for SUV-type vehicles), & had made the decision to go home & continue my search another day. However, he worked with the sales manager to get me a great discount package (loyalty bonus, factory incentive, educator discount) & a monthly payment that is $35 less than what I've been paying. A.J. Borisa, the Finance Manager, made the paperwork process efficient & easy to understand. The cherry on the sundae, though, was when the Products Specialist (I'm so sorry, I've forgotten his name!) walked me through all of the amazing features & technology of the Encore. He made me really excited about the car & glad I had made the decision to lease it. Overall, it was a great experience without the high-pressure sales tactics & guilt trips that many dealerships use. I've ended up with a vehicle that better fits my budget and driving habits & needs- even my insurance premiums have gotten much lower. This is my third time leasing with Jay Buick. The first experience was not good (high-pressure sales tactics & guilt trips!), but the last two with Mr. Breckling have been outstanding, and I look forward to working with Jay Buick again in the future.
Top Reviewed Specialists At This Dealership
Purchasing a SUV at Northcoast Auto in Bedford - Paula
My salesman was Juan Simpson, he was very knowledgeable about the business and he was very pleasant to work with and my husband and I was very satisfied and highly recommend any and all of our friends to purchase a vehicle from Northcoast Auto mall in bedford.
Todd is our Forever Sales Guy - sstrauss0127
Forget everything you have ever heard about used car salesmen. Todd at Don Sitts is the best guy I have ever worked with (and that's coming from a salesman). To say he went above and beyond the call of duty to help find the wife's dream car is an understatement. From watching every auction in 5 states to calling dealerships as far away as CT he has been and is doing everything possible to find our car! Cannot wait to continue to work with Todd! Thanks for everything man! You are the best!
Great experience - romeo80
We have always come to Rankl and Ries to purchase our cars, my entire family has been doing business her for the past 16 year's. They are honest people that won't take advantage of you and all our cars have been fantastic.
Great dealership - cer756
This is a great dealership everybody is very friendly and very helpful especially Dan Cargill he's the salesman that helped me get my truck and did a very good job helped me will all the process and we got it wrapped up and I picked it up today and I'm very happy thank you keep up the good work Dan
The fun of a new car, without the annoyance of a car dealer. - Bob B
I hate buying cars – well, actually I love cars but I really dislike car dealers. Ruby Auto Group took the car dealer out of the equation and made my recent car purchase the most enjoyable I ever had. I told Jon Ruby what car I was looking for – right down to the accessories and trim and he found it for me. By contrast, it took me three months and untold numbers of phone calls to buy my last car and I didn’t get exactly what I wanted.
I never had to listen to sales pitches for things that would increase the dealer’s profit but not the life, value or my enjoyment of my car (extended warranty/undercoating/financing) or any talk of “he’ll probably throw your offer in my face, but I’ll take it to the sales manager”.
What I did get was exactly what I wanted for considerably less than I would have paid if I had found it on my own – Jon more than made up for what I paid him in savings alone – plus he handled everything. He also took my car in trade and gave me exactly what Kelly’s/Edmunds said it was worth in trade.
I recommend Ruby Auto Group highly – if you’re busy, just don’t like the car buying experience and want to let an expert negotiate for you.
Wonderful car buying experience! - Karen-Fit
Bought a 2009 Hinda Fit today-6/15/16-and all of the staff there went out if their way to accommodate me! Julie Turner is the best salesperson I've ever dealt with!
Good Experience - good experience
I had a wonderful experience with Waikem! Rick Page was a pleasure to work with and was very helpful. Caitlyn Woods also assisted me prior to coming in and provided me with vital information to help narrow down my search. Thank you for the great customer service. I plan to recommend Waikem to my friends and family.
Friendly professional Accurate and great cars - GM55
The service was fantastic the professional and was fantastic the cars were in shape is a stated and just a follow up was fantastic I've bought cars from dealerships severall places and never of hay at this kind of service I was concerned about the planet alignment and they just went ahead and had it aligned I can't tell you in words how great they were. Great price great car we had it checked out after we got it and they sit everything was a said it was in great shape. What you go there I would ask for Amanda Ross
Staff did everything possable to make things happen. Very co - J.m
Fantastic service. Friendly. Detail orriented.. Courtiouse. Work very had to get us approved. Explained fluently. I would highly recommend them to others looking to make a purchase
Great Salesman! - B.bevere
Adam helped me out so much, never thought id be able to get out of my old cavalier and into a brand new fiesta! Great dealership!
Great Experience at Montrose - Bdj1022
I had a wonderful experience at Montrose when I purchased my vehicle. It was a quick and seamless process. Financing was quick and easy, and my salesman, Dave Kress, was there to guide me every step of the way. He made sure I understood the financing, the type of vehicle I was able to purchase, and any add-ons or warranties that I was eligible for. When this vehicle is paid off, I plan on giving it to my daughter and coming right back to Montrose to purchase my next one!
Long Distance Relationship!!! - Alan in Salt Lake City
I live in Salt Lake City and I have been looking for a late model, lightly used Boxster S, white with black interior. I had my eye on several over a 60 day search, but uneasy about a long distance, maybe sight unseen purchase. I contacted Brett, the owner of Motion Autosport. We arm wrestled over price & fine print and came to an agreement. Brett was such an honest, straight-shooter to work with. He sent me every picture you can imagine from every angle possible. He pointed out a couple of pinhead sized rock chips and represented the Boxster in a very honest way. Somehow I trusted him and knew what I was buying. He arranged all the shipping details, shipped enclosed and my dream car showed up yesterday.....perfect in every way. Exactly what Brett said it was. I got lucky with Brett and his dealership. A++, 5 Stars......
Loved the Customer Service - Ray W. and Tracy M.
Just got an awesome car from Gerry and Paul at this dealership. Very friendly people. Was straight up with us in letting us know what they could do for us. Will definitely let others know about my experience. Zac at the Canton store was also great. Thanks guys. it was great doing business with you. and I loved Cal too. Ray and Tracy
Nice Vehicles - clevelandwindians
Cleanest Trucks We Found. Ad was found on craigslist but still had the best price and tuck was exceptionally clean so it was a no brainer
Ideal used car purchase experience - Sarah Campbell
I'm moving and needed a cold weather car with a certain combination of features that's next to impossible to find in central Texas. Buying a used car can be stressful, and even moreso when you're shopping from a distance. There's always the worry that you'll make an expensive mistake.
Good news: Carena only sells great cars. Top quality, beautiful inside, and well maintained. They have them examined (and if necessary, serviced) by an independent third party shop. I defy anyone to buy a crappy vehicle here - it won't happen.
I found a beautiful SUV at a great price, thousands less than a comparable vehicle that was closer to home. The CarGurus top seller designation was a nice plus - they show a ton of photos and post the Carfax right there in the listing, which makes it even easier to be sure it's the right one for you. Mine even had a satellite radio trial membership set up.
Chris answered my many questions very thoroughly and quickly via email. He was off the next day, so I called Eric to give them a deposit, but he wouldn't take my money. There were a few tiny scratches (which were being professionally fixed that same day) but he wanted to be sure I was making an informed decision, so he insisted on showing me the photos before letting me give them anything. Of course the scratches were of no concern, but the level of honesty knocked my socks off. The staff at Carena are exceptionally honorable and decent people, and very easy to work with.
When my plane came into Cleveland, they sent a really cool person named Joan to pick me up at the airport. They offered it as a courtesy service, so people must come from all over the country to buy here, and now I see why. You can also have your car sent to you, which is super convenient. Carena treats customers like royalty, and the car I bought was even nicer than it looked online. I can't believe my luck - just a fantastic experience start to finish. If you're even considering buying a car from Carena, don't miss out on working with them. You can't do better.
VERY HAPPY WITH S 10 CHEVY TRUCK FIXED BRAKES NO CHARGE - JEFF THE ACE
GREAT TRUCK NO HASSLE BUYING FIXED EVERYTHING ON TRUCK LIKE HE SAID WALLYS A PRETTY COOL OWNER LOVE THIS CHEVY S 10... JEFF THE ACE ALLAN SALESMAN GOOD TO AND STAFF
Great no hassle experience with GoCarCredit and Art - Rich Allen
Flew in from out of town to look at a vehicle, and Art picked me up at the airport. Car was exactly as described, and after test drive decided to purchase. No surprises with the previously agreed upon price, and I was on my home within an hour.
Would highly recommend both Art and the dealership to anyone looking for a easy car buying experience. I wish they were all this good.
Beyond ecstatic with my new purchase - Momof3boys
I came to JD byrider after being turned down by other dealerships and Honestly I didn't really believe I'd be able to walk out the same day with a car. The staff was very friendly and helpful and genuinely listened to my needs and helped me get into a car that was in my budget Phil and Kevin both listened to what i needed and was able to help find the perfect fit van for my kids and I and Monica was in finance really listened and helped figured out what was i could afford for a car payment.
Excellent dealership - JeffV
Matt was awesome. He explained everything in great detail and did not pressure me into anything. He was very patient with me. Thank you Matt
Very happy with my chevy silverado - rossm454
I bought the truck six months back an wanted to wait before I made a review. The things I liked about Outdoors Unlimited from the starts was the good selection of trucks. They were well described and matched the pictures and descriptions posted online. There were no sales people pushing stuff at me. The man I dealt with listened to me and what my needs were for a truck and then showed me what he had to offer. He knew all the options, features and axle ratios etc. I was there a few times before I found a truck that was exactly what I wanted. At no point was I pressured to buy. Since then the truck has been great and I am very happy.
Helpful! - Loris
Cory was helpful in finding me the perfect Jeep for me and my budget. And it comes with a lifetime drivetrain warranty. Gives me peace of mind.
Purchase - moonguy
They were good at explaining the process of the sale, why my trade in value was the value it was, worked with me on picking up the car since I was out of state. They were very detailed and even had a second check done on the vehicle at my request.
Fair prices , quick service - Jer Banta
Great prices, quick service! In and out in about half the time of any other dealership . Bought a very nice 11 suburban well below market value .
Check these guys out before you buy anywhere else!
Worst Purchase Ever - Aaron197
On February 2nd, 2018, I purchased a 2006 Volvo s40 from Capital Motors, Canton Oh. I found it odd that the Volvo was one of two cars stored inside the garage while the rest were on the lot, but I didn't think much of it. The car seemed to check out, had low mileage, and drove nicely.
However, in the 10-minute drive back to my building, I discovered the heat didn't work.
An hour later, my windows were frosted from the inside. The car had most likely been kept inside Capital Motor's garage to keep it warm and to hide this major issue: I had been sold a car with a defective heater core-- a repair ranging from 500-1000 dollars.
Homer had promised me through a speech of Texan pride and honesty that his mechanics checked it out and that he'd even put 100 miles on the car himself. I cannot believe this. During the hour of highway driving it took to reach a trust-worthy mechanic, I had to stop every 10 to 15 minutes because of how quickly the antifreeze drained from the broken core, or else risk overheating. Even worse, the car has failed to start several times already.
Each of these issues are of a magnitude that make Homer's plea of ignorance unbelievable. If he and his employees had driven it this winter like they claimed, the problem would have been obvious.
When I brought this dilemma to Homer, he refused accountability for selling me a lemon. He claimed he did me a favor by lowering the price when we were negotiating and said that he was "too broke" to pay the $600 dollars to replace the heating core.
Homer did me no favors by selling me this headache. I have had it for two weeks and can't drive it without overheating and risk major engine damage. By the end of the month, I will have spent several hundred dollars in repairs, along with the significant amount left to pay off the rest of the financing.
This is a case of either intention deception, or a businessman cutting corners and then refusing to own up to his mistake. Either way, this has been, without question, the worse purchase I have ever made. Homer and his guys were some of the nicest people I've met in a while, but niceness won't fix this nightmare. Will never be working with Capital Motors again.
New car - Conswella L Slumber
I was very happy with the service and help that everyone gave me, an I would most definitely recommend my friends to come an purchase a vehicle.
Good experience - Heather
Got a good car for a great price. Rachel was very helpful and honest. No pressure. We had our registration and temp tags in 20 minutes. This was the nicest car buying experience I've ever had! I will always go to them first in the future.
Low grade products - ErikD
Sold us a car that he said was a good car and deal. Brake line needed replace and transmission went out after 5 weeks of having it, if you buy from them make sure you have a second party look at the vehicle.
Lexus 2009 - Haya0310
AMAZING place. Bought my first used car Lexus IS250, beautiful car. They have a wide variety of great selections and great prices. Loved the sales staff, very helpful and honest about the cars. They will answer all your questions with honesty. They don’t beat around the bush. If you go, ask for Alex, you won’t regret it.
The Worst - Krisy123
I bought a car from them last year in July. Engine went a couple weeks later, mind you I was in Michigan so I was stranded. They towed it back and the car protection plan covered the engine. They tried to get me to pay for some of it but I refused my engine should have not blown in just a couple weeks. So after that all my censor lights start popping on. I had to get multiple repairs haven't enjoyed my vehicle since purchased. I have over 10 invoices. Fast forward I took my car back in because my break light fault light, my check engine light, air bag fault, etc keeps coming on. They supposedly repaired it I drive off lot and all the lights come back on, wires are visible under my steering wheel, my front lights and fog lights are out. I tell them and they act like they have an attitude. So I just decide to take it to another mechanic this week, and behold my "brand new" engine they supposedly put in my car last August is blown again because of bad damage within, so I am without an vehicle. I called all week and no answer, left voicemail messages and no call back. Never buy a vehicle from this company. They are liers and scammers!!! And mind you my vehicle is a 2009 Volkswagen Tiguan with only 81,000 miles on it!!! I put down 2000 and pay 420 a month.
Financial Services Manager
Klaben Ford Lincoln
Certified Sales and Leasing Consultant
Prestige Auto Mall
Spitzer Ford Hartville
Haasz Automall of Dalton
Sales & Leasing Consultant
Spitzer Kia Cleveland