Always a pleasant and satisfying experience - uguccini
Today my wife and and I bought our third vehicle from Klaben Ford, and we made sure that Doug Carter has helped us with every one of them. He is very personable and friendly. We feel that he has always had our best interests in mind and has always gone above and beyond making sure that we get the best deal and the best vehicle to fit our budget. Never pressured to buy extras nor spend more than we feel comfortable spending. We have worked with Christine Klaben as well for all three vehicles and have found her very professional, efficient as well as personable.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Amazing! - Laauurraaj
Mike was awesome at finding me a car that for me perfectly! I’ve never been happier! Thanks to Mike and Natalie for being so awesome!
Sales & Leasing
Super - Norm Hanks
Very happy with overall experience. Caitlyn ( and others ) did and excellent job even though I gave them a trade-in headache! Wish it was time to upgrade my other vehicle.
I'd drive the 6 hours to this dealership over again! - fordguy502
This dealership is excellent! I found a vehicle I wanted and worked with Jacob to not only negotiate a great price, but also to get an excellent price on my trade! They did the legwork to find what my truck was really worth, and gave me double what I had gotten offered at other dealers. I drove almost 6 hours to get there, and when I got there it was as quick and painless as possible. No last minute dickering or attempts to get more money. It was straight forward and friendly! They knew I had a long drive ahead of me and they were just awesome. I would happily drive that 6 hours again to buy from Jacob and from Sarchione Ford. I absolutely hate car shopping and car dealers because of how I've been treated elsewhere, but this dealership is different! They are the exception to the rule and they did everything they could to make my experience excellent. I couldn't be happier with the deal I got and the experience I had.
What a great car buying experience! - Scuster
Working with Alyssa was fantastic! She was kind, honest and easy to work with from start to finish. She spent extra time after hours making sure I knew how to work every new option my vehicle had to offer. I will definitely bring all my business to here moving forward!
Joe was great!! - veetown
On Saturday,we visited Montrose Ford in Fairlawn,Ohio, because we were interested in the Ford Expedition and the Ford Explorer. We were introduced to Joseph Boda, who took very good care of us. By the time we were finished, we felt as if we we had known Joe for years!!
A 5 star review - Srpuskas2141
Great people and great financing! I would definitely go check out Parkway Ford and Lincoln. It was by far the best vehicle buying experience I have ever had!
Great service - Kimberly
Drove from Norwalk and bought a Lincoln MKZ. Got a great deal and Franco was wonderful. He explained all the features of the car and was thorough and thoughtful.
Great customer service - Josh1988
I would recommend buying or leasing a vehicle to any of my friends or family members. The customer service was excellent everyone there was very friendly.
Me car purchase - Dipaolo1
Great experience Brian was awesome and I would buy another car from him in the future. Happy with my new Ford super duty f 250
on time--great work - BKTURNER1029
friendly staff, work was done on time. Very pleased with my experience. Clean rest rooms, and waiting area. Staff came out and told me when my car would be ready.
Master Sales Consultant
My experience with Stanley at Fairway Ford was outstanding! - Carol Dulin
I would recommend this dealership to everyone. Stanley was excellent in customer service and very personable. He offered me lunch while I waited and made the time go faster by keeping me company while finding a bank that would finance me. Very friendly and honest, great salesman!
New Car Manager
Comfortable, rational and amicable - judiexxxted
Dave was a pleasure to deal with. He was friendly and made the whole experience worth our while. Dave cared about our needs, took the time to be informative, and made the best possible deal for everyone.
Certified Ford & Lincoln Sales Professional
New escapegreat experience. - Renicker
We had great service. And great customer service. Would recommend them. Sean was great.we will definitely be back when our lease is up. Great experience.
Professional - J74Brunk
Marc Beckett and the management team were very professional in all negotiations of the sale. Very comfortable and friendy atmosphere. Would highly recommend Donnell Ford of Salem.
Great Service - Kevin Newell
Bob Rose was great to deal with. Communication was very easy and response to my messages was very quick. The car is great I found it online and set up a time to test drive it and ended up driving it home that day. The people and service were great Thanks!
Sales and Finance
Awesome service! - Zullyt.
Loved the way they helped us! When we needed a car most, they came thru! And our sales rep Allen Kasper was great! Highly recommended them! If you need a car call and speak to Allen he will help you any way possible!
PA Inspection & oil change - MUSICMELANIE3
They were ready for me at my scheduled appointment time. After a short wait in the comfortable waiting room, I was back on the road again. And Theodore Gebadlo, my service advisor, was awesome!
Definitely will forever be my Car Dealer... - Jen Moser
Quick, efficient and to the point. Joanne was helpful and was able to find me exactly what I needed without hassle. She is very knowledgeable and always got back to me quickly when I had a question. I would confidently recommend her without hesitation.
Purchased a replacement vehicle - Katb_70
I was shopping for a replacement vehicle due to a recent total loss. The Auto Nation entire team took such amazing care of me and went above and beyond to insure that all documents were in place. At no time at all, I was driving away in my new Fusion. I am very grateful to all involved who made this experience a positive one! Thank you all so much for caring for me like family!
Amazing best dealership experience hands down - Ekogler123
I bought a used 2013 Ford SVT raptor being only 21 years old I had credit but not enough to really get a good payment on my own but the sales man bob crawl and financing manager called the bank and got me the exact payment I wanted with low interest and a premium warranty from ford hands down Davies ford has the best options and best service I will always go to Davies ford and buy my cars from bob crawl
Service Sells... - Fox Fanily
Sales sells the first, Service sells the rest...that's an old saying around dealerships and it still holds true today...that's why we buy from Donley Ford - their service department.
Oil change - Grizgetter
Appreciate prompt, thorough service. The waiting room is clean & pleasant. My vehicle is always washed when I bring it in for service. I especially enjoyed the waiting room as I was able to speak with Veterans of World War II, Vietnam & Korea. How unique is that?
Great Job - JODYANN
Derek did a great job, he went out of his way to get me the vehicle I wanted. Friendly staff and convenient location in relation to my employer.
Great Communication - Alicia Phillips
I had warranty work done on my '14 Fiesta. They did an excellent job communicating any issues that came up. Every step of the way I felt very informed and I knew what to expect. I will be returning for any future repairs I may need.
Hayden Nichols made our business better. - Dean
Had lost contact with the Kepich Family for a while and had the need for a work truck for our business.
I stopped in and within a week was in our new F150 work truck.
I think they fall short exploiting their history in the auto industry servicing the business community for many, many years.
If your interested in one or multiple vehicles lease or purchase I recommend you give them a chance to earn your business.
G.R. Osterland Co.
Awesome Shelby GT350 Experience - Goodfella5101
I had been searching for a gt350 for a very long time and I found the exact match I had been looking for at this dealership. I called and talk to a fantastic sales associate named Paul. He was very friendly, and handled my sale very professionally and gave me next level customer service. In days prior to my pick up, he stayed in contact and made sure that I was happy in every step of the process. Upon arrival he had everything ready for me including my beautiful, clean, new car. He introduced me to the owner of the dealership, who was equally as friendly, and inspected my car while answering any questions I had. He made my whole experience special and I will always call Paul for any special purchase I need in the future!
Good service department - Darlene Rohm
Took my 2017 Toyota Tacoma for a recall check , 10 minutes later all done truck completely checked over. Thankfully my truck didn't have the recall problems.
Awesome - Lindenberger
I would like to give Paul Misch a huge thank you for helping me get a new car. There was other dealerships around me that told me that they could not help. So thankful for Paul Misch for all that he did to get me out of the car I was in.
Financial Services Manager
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