A Positive Buying Experience - Dick and Pam
We received prompt, professional, courteous and knowledgeable treatment during the recent purchase of our new Ford vehicle. We would recommend Dan, Chris and Stephanie to others seeking transparency. This was our first purchase from Klaben Ford Lincoln and they made it a pleasure to do business with this dealership.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
The service was most Excellent! - RICHARD_E_LEE
John and his associates did a fantastic job, the coffee was delicious and my service was done promptly and professionally... Klaben is the most professional dealership in the Valley!
Purchasing of a new truck - RBOLAND0
Midtown motors always makes you feel like family with a no pressure atmosphere and very helpful and knowledgeable when buying a new car. Their sales staff is the best around and Kevin Ruttenbur is always fair and making good deals.
Great Lease Deal with Curt! - Sharon K Torok
I had been ready to trade in my 2014 Edge for several months..came in on a Friday for an oil change and in talking to Curt decided now was the time..he spent ALOT of time getting me a great lease deal on a new 2017 Edge that I drove away with that day! Curt is very knowledgeable on all the details I needed to know regarding a lease vs a loan and I was VERY pleased with the way I was treated at this dealership..I will be back again and referring friends due to the great service..I would also like to mention I receive great service when I bring my car in for oil changes too..STELLAR CUSTOMER SERVICE with Curt Putnam and Fred Martin Ford...THANK YOU!!!
new car purchase 10/7/17 - Treescar40
Thanks Joe Witkowski and the rest of Bob Gillingham Ford for making my car buying experience easy, quick and pleasant! I walked in and out the same day with a new car in a matter of hours. The staff was courteous, efficient and very willing to work with me!
Honest, Hardworking, Cool people - Mustang1967ford
Helped me get out of my truck and into a brand new Fusion. Did everything they could to get me the lowest price possible for the Fusion and the highest price on my trade in. Very friendly people that are there to help you in any shape or form. I'll definitely go back and I would refer anyone to them so they can share the savings!
Excellent! - Lilwills25
Franco is extremely helpful he makes buying a vehicle easy and he will help you find exactly what you are looking for! We will be buying here from now on! Thank you Franco!!!
Sales & Leasing
Geno is the best! - PSR
Can't say enough good things about these folks. Everything from the friendly faces that greet you to our favorite salesman Geno Sandfrey. Prices are right and the no haggle unpressured sales keep us going back!
Great Experience - Kriiiiiis88
Car shopping can be stressful. Ryan was fantastic as well as Bill. They turned it around for me to make it a pleasant experience, and fotnme in the new Ford Escape I wanted! Thank you! We will be seeing you guys soon!
very wonderful service throughout the dealership - Mr. L.
My wife took her vehicle into spitzer for service. She was taken care of by Ashley who is very proffessional and very kind and caring. She was treated like family. We took the car back to the dealer on Saturday oct 21 for a follow up and again Ashley was the one who was handleing things as well. She is a very smart and service oriented and the reason we do take my wifes escape in for regular maintainance. Thank you so much for the best service by all involved. Ashley tops the list as the best. We have purchased two vehicles and this is the best and service makes sure it stays that way. Thanks again.Mark L. Ravenna ohio. This dealership has proved itself over and over again without being asked.
Sales & Lease Consultant
Best salesman and experience in a dealership!! - Gilly
Purchased a car didn't care for that type of vehicle.Called the salesman Brian ledbetter. He said bring it back we will
make you happy and they worked hard to get me in a great new vehicle I love.the attentiveness of the whole group of workers was amazing. Go to Kenny Ross tell them Gilly sent you!!!
painless - Bonura107
i can not say enough about my visit from the start to the end. I purchased an extended warranty, oil changes and tire repair even though i live over a half hour away. I had a great experience and will definatley make the trip for another vehicle.
Enjoyed the experience with Marc and Jim - Just Devine
From the moment we walked into the dealership until we drove our new vehicle off the lot we felt welcome and pampered. Marc and Jim could not have been more accommodating, pleasant and thoughtful. Always making sure we were comfortable with our selection and the financial process. The financial aspect was handled expertly and expediently by Jeff who answered all our questions and concerns and made us feel satisfied with our decision. Without hesitation we would recommend them and Donnell to our friends and family.
P.S. Thanks for all the fresh coffee!
Special Fianance Sales Consultant
Relaxed - hunterinPA
I think Bob Rose is an assest to Humes Ford. Didn't keep talking, answered the questions when asked. enjoyable to work with. No pressure.
Danny Walker - Genny1976
Danny was a great salesman he got me the car I wanted at the best price he could give me with what little I had to put down for a down payment
It was a GREAT experience, LOVE my car! - Summer Woodrow
My experience at Day Ford was great, they had good coffee and refreshments, everyone there was super nice and welcoming, it was like a family. Our sales representative David Cincarik was especially welcoming and fun to talk to, and he made the whole purchase a lot more enjoyable with entertaining stories and his overall happy-go-lucky demeanor! He went above and beyond with his job, as well as making sure that my car never got sold to anyone else. Which of course, I am very thankful for! He did not make me or my family feel like "just another customer" but instead, the experience was personal, professional, and enjoyable at Day Ford. Thank you so much for your wonderful service, we'll be sure to return there for any future vehicle endeavors. You guys are awesome!
From nightmare to great experience! - First new truck
It all started in the service center at BOB FERRANDO. They found some issues with my old truck and I was advised not to keep putting money into it! So the search began for a used and then a new vehicle. Scott wolf was pretty patient with me during the whole process. We discussed what I was looking for and what I could afford and he was able to find the right truck and the right price. Thanks
Great team at Montrose Ford - Jwill
My wife and I had a great buying experience at Montrose Ford as Mike our sales person did a great job and his manager Mike were awesome.
Thank you both 🙏🏻 as I got a awesome F-150 King Ranch now that I will definitely enjoy and appreciate the great experience we had getting our new Ford from Montrose!!!
Excellent care as always - Amanda DeVore
I contacted Kathy to schedule my car for a oil change, she was able to get my car in to be serviced on a day I was off during the week with no problem. She always goes the extra mile to make things convienent for the customer and is always so polite in the process.
Excellent staff - cdshaffer
My sales person (Angelo?) was OUTSTANDING. He wasn't pushy, listened to me when I described what I wanted and pointed me in the right direction. Making a deal on a price is not a comfortable thing for me but we were able to get to a price that worked for me on the vehicle that I wanted. Kudos to Preston and their outstanding staff!
Was the job done? - Ryan Eakins
I bring my 2017 Ford Focus there for its first scheduled maintenance. Me being in the car industry as well I know a couple things that sometimes slip by during scheduled service work. Knowing this I did a few things beforehand to my car that would tell me what was done and what was not. Most of the the little things I did we're done like loosening up some of the caps on the fluids in my car to make sure they were checked in making little on the weights of my wheels so I know they were rotated. But the final thing I did is put a label that said remove tag around the spare tires air nozzle, which when I got it back I checked immediately. To my disappointment it was not removed or moved it all. Being this was my first visit for service work at this dealership I was doing these measures to make sure I could trust the dealership with any future work to my car. Then not checking the spare tire pressure this makes me question if they are actually doing everything else that was supposed to be done during my scheduled maintenance I would like my car to last and I can only do so if all the maintenance is done correctly. But overall I had a good experience my service advisor was very nice to me and it turned out my service was free because it was my first one. Hopefully I am wrong about any other checks not being made and only my spare tire wasn't checked. I will be back again for my next service but hopefully next time they check everything.
My Key - Mad Irishman
B. Hazlett is one of your greatest assets. She treats people like they are the most important people
that walk in the shop or call on the phone. Many times I am out of state with questions and she always comes through... I had to deal with customers for over forty years. My boss repeated many times , "Remember they pay are bills, they're always right ." Thanks Bailie. Got MY KEY ISSUE SQUARED AWAY !
One person on the team on 1/16/2016 must have gotten something terribly sour in her oatmeal. Maybe someone could help Julie Crawford before it's too late.
I just bought ANOTHER car from Todd - garagedoors7248165177
I traded in my Envoy for a Fusion last month. Love the car! I was not the easiest to get approved but they not only stayed within my budget, but called me back a couple days later because they found me a lower payment! Ask for Todd, he'll make sure you're taken care of.
Excellent service. - Kristal03
Kathy was willing to work with my husband and I in terms of payment and finding exactly what we needed. We are very happy customers!
Purchased a replacement vehicle - Katb_70
I was shopping for a replacement vehicle due to a recent total loss. The Auto Nation entire team took such amazing care of me and went above and beyond to insure that all documents were in place. At no time at all, I was driving away in my new Fusion. I am very grateful to all involved who made this experience a positive one! Thank you all so much for caring for me like family!
Easy and fast - Swift2000
Aldo is the best salesman I have ever had. Quick and right to the point. He knows the product he is selling which is rare in the car biz these days. Scott in finance worked with me over the phone for payment options and an extended warranty. So all I did was literally get there sign papers and drive off. FANTASTIC EXPERIENCE! Thanks again Butler County Ford!
Best Customer service experience I have had. - Rick Coladangelo
The best customer service experience I've had at any car dealership, The staff were very helpful and the salesman was extremely knowledgeable, and was able to answer any questions I had.
I highly recommend Classic Ford in Mentor
Awsome - Rosemarie Wolf
Love this dealer. Always so pleasant and helpful. Fast service and great waiting area( comfortable and clean) They've got my patronage. I was involved in an accident and used their body shop. What a great job. Dave Short was always available to answer question and took time to show me what they were repairing and showed us the parts. They were honest and there were no secrets. A+++++ We were so impressed with them that we bought a used van from a private owner because it had always been serviced at Harrison Ford and we will continue service there as well.
SERVICE - wayne.ogilbee
I BOUGHT A 2005 TOYOTA 4-RUNNER NEW. I'VE ALWAYS TAKEN IT BACK FOR SERVICE EVERY 5000 MILES. I'VE ALWAYS RECEIVED EXCELLENT SERVICE FROM VINNIE COSTAIN AND ITS EMPLOYEES. IF I HAVE A SMALL PROBLEM WITH THE AUTOMOBILE, THEY ARE ALWAYS DIRECT AND TRUTHFUL IN DEALING WITH THE PROBLEM. I HAVE NOTHING BUT HIGH PRAISE FOR THE JIM ROBINSON DEALERSHIP.
Vehicle Purchase - Cibella,Babs
Amanda did a great job putting together a deal on a vehicle. We will return for the next vehicle purchase to this dealership! Friendly experience!
Financial Services Manager
Klaben Ford Lincoln
Klaben Ford Lincoln of Warren