Excellent Customer Service experience with Tire Purchase - jillmarie3
I was delighted that Pat was able to quickly (over the phone) offer me the best price match on 4 tires for our vehicle. He was friendly, efficient, and helpful. Saved me a lot of time and effort and with the rebates on both the 4 tires and for using my Quick Lane credit card ($110 total!), I could not beat this pricing for the quality tires we purchased anywhere else.
Tires were mounted and ready to go in a very reasonable amount of time with a prompt phone call notifying us the work was completed. We have also had positive experiences in the past with James at this Quick Lane location.
With this kind of customer service and pricing we received from Pat (and James previously), we will definitely return for tire purchases in the future to Quick Lane in Kent, Ohio.
Warranty replacement shock absorbers - HEMIHEAD572
We always get the utmost best service at Klaben Ford Lincoln. They treat us like family and we don’t hesitate to recommend all our friends and relatives to deal there.
Transmission service - kenejo
Quickly took care of problem with leak in line, also thanks for ride so I could pickup my other car to finish out my day.
Top Reviewed Specialists At This Dealership
Great people, no pressure, good deals - GS77
Spent a good deal of time on the internet and travelling looking for a particular color and year range corvette. Found several but I couldn't find what I wanted at the right price. Tom at Sarchione was really helpful on the phone and said he could hold the car for me (I live a little over 100 miles from them and previously had another dealer sell the car that I was supposed to look at the night before).
when my wife and I got there the next morning it was waiting, very clean and in outstanding shape.
We took a test ride and made the deal at a reasonable price. Everyone was super friendly and we felt very comfortable spending time there. No high pressure sales.
Simple, painless, satisfied - Happy
Was looking for a very rare combo, f-150 XLT supercrew. After lots of searching, Fairway Ford of Ohio (3 hrs away) had it, along with countless other units. Made a phone call and literally within 20 min, salesman Mark Jung had the deal close enough to my liking for me to make the drive. When i arrived Mark had everything in order. Within 10 min of arrival we had a final deal made! I'd like to thank Mark Jung and the staff of Fairway Ford for making my purchase straight forward, painless.
"Great employees" - 2017 silverado z71
Very impressed with Preston, William Boswell in sales GREAT JOB, very satisfied with my experience at Preston, will recommend family and friends to this dealership, well worth the drive !
Thank you Sean! - Gw3_21
Sean did an excellent job of helping me find what I wanted with 0 pressure. He made what is normally a stressful experience very easy. Thank you!!!
Thank you Greg and Parkway - PJB OHIO
This was a very positive experience for me. Greg made me feel very comfortable & took time explaining things to me. He went out of his way to make sure that this Edge would fit my needs I feel good about my choice - Parkway Ford!!
NA I do not write reviews - bbruprec
NA Same I do not write reviews. I checked the boxes below. This is starting to annoy me. If I continue to be required to write, I will not fill out the survey when I buy my next vehicle
Master Sales Consultant
Very good - Sam
Very good, I did not buy the car my son bought the car. Franco was very good and helping us but I did not purchase all I did was cosign I have nothing to do with the car. Thank you so much for helping us and helping Michael🐸 do some talk time you guys are great at Ganley! You care about the customer. Thank you
Sales & Leasing
Above & Beyond Customer Service - Michelle Kist
I live out of state & Dave Julian went the extra mile to not only help me find a reliable vehicle, but also made the process of purchasing simple. He spent the extra time with me when I arrived at the dealership to explain not just where things were & how they worked, but made sure my phone was synced to my car & that I could work all the functions. He also went out of his way to call me later that day to make sure I didn't have any further questions. Also, they made sure to explain the warranty & to provide extra copies of it, for if/when I needed repair work on the vehicle. Just an all around great experience.
Great experience. - Adam Galbreath
Carmin was awesome. She has more patience than my wife and I do. She went above and beyond to make sure we had plenty of options.
Renee answered all my questions perfectly. - Iamakron
I called into the dealership with a few questions about trading in my van and upgrading to a newer model. She answered all of my questions perfectly and I feel soon I may want to come in and have her show me the vehicle we talked about. Thanks again!
Very polite staff - Heather79
Our sales man Simon was very helpful and knowledgeable during the whole process of buying our new escape. Very very friendly staff and will continue business with Ganley West. We love our new escape!
Easy peasy - Munsky
Len was helpful and polite. Getting my vehicle inspected was a breeze. The car needed brakes. The prices to have them done at C Harper was astronomical!! So we got the brakes on at home and took it back for the final inspection. It’s all good under the hood!!
Ford and Kia Sales
F150 purchase - kayak53
Bob Rose was my salesperson. I must say, he is very different from other sales people I have dealt with over the years. He is very professional, and to the point. My kind of sales person. He also came in early on Monday to make sure the mud flaps were put on and the dash detailed. Cindy Ramsey was great to work with. Both have a great sense of humor, which I feel is important when dealing with the public.
Sales and Finance
Friendly service, good experience buying a truck. im happy - Truck guy ron456
Good service, friendly and helpful salespeople, don’t remember all the names of people that helped me. But as a team there are good. Darius was a good man to deal with.
Sales & Leasing Consultant
Escape - Tiffi-any
Stop by Dunning Ford and ask to speak to Mike Hastings about purchasing your next vehicle. Thanks Mike for your patience today while i was making my purchase!;
Purchased a replacement vehicle - Katb_70
I was shopping for a replacement vehicle due to a recent total loss. The Auto Nation entire team took such amazing care of me and went above and beyond to insure that all documents were in place. At no time at all, I was driving away in my new Fusion. I am very grateful to all involved who made this experience a positive one! Thank you all so much for caring for me like family!
Amazing best dealership experience hands down - Ekogler123
I bought a used 2013 Ford SVT raptor being only 21 years old I had credit but not enough to really get a good payment on my own but the sales man bob crawl and financing manager called the bank and got me the exact payment I wanted with low interest and a premium warranty from ford hands down Davies ford has the best options and best service I will always go to Davies ford and buy my cars from bob crawl
Service Sells... - Fox Fanily
Sales sells the first, Service sells the rest...that's an old saying around dealerships and it still holds true today...that's why we buy from Donley Ford - their service department.
Elyria Ford made me cool - drumman529
The air conditioner was working sporadically on my F-350. Elyria Ford got my truck in quickly and had it repaired in less time than they promised. This dealership is the best!
Great Job - JODYANN
Derek did a great job, he went out of his way to get me the vehicle I wanted. Friendly staff and convenient location in relation to my employer.
Great Communication - Alicia Phillips
I had warranty work done on my '14 Fiesta. They did an excellent job communicating any issues that came up. Every step of the way I felt very informed and I knew what to expect. I will be returning for any future repairs I may need.
Hayden Nichols made our business better. - Dean
Had lost contact with the Kepich Family for a while and had the need for a work truck for our business.
I stopped in and within a week was in our new F150 work truck.
I think they fall short exploiting their history in the auto industry servicing the business community for many, many years.
If your interested in one or multiple vehicles lease or purchase I recommend you give them a chance to earn your business.
G.R. Osterland Co.
Awesome Shelby GT350 Experience - Goodfella5101
I had been searching for a gt350 for a very long time and I found the exact match I had been looking for at this dealership. I called and talk to a fantastic sales associate named Paul. He was very friendly, and handled my sale very professionally and gave me next level customer service. In days prior to my pick up, he stayed in contact and made sure that I was happy in every step of the process. Upon arrival he had everything ready for me including my beautiful, clean, new car. He introduced me to the owner of the dealership, who was equally as friendly, and inspected my car while answering any questions I had. He made my whole experience special and I will always call Paul for any special purchase I need in the future!
Good service department - Darlene Rohm
Took my 2017 Toyota Tacoma for a recall check , 10 minutes later all done truck completely checked over. Thankfully my truck didn't have the recall problems.
Awesome - Lindenberger
I would like to give Paul Misch a huge thank you for helping me get a new car. There was other dealerships around me that told me that they could not help. So thankful for Paul Misch for all that he did to get me out of the car I was in.
Home town friendly honest service - Jada Thompson
I found exactly what I was looking for was not pressured to purchase but when I did say I wanted it I was given an awesome outstanding deal. I would recommend everyone in the valley come to kathy wagler's Crivelli Ford in Hopewell the service department is incredible they are reasonably priced. Everyone knows my name and i feel special when i come here.
Very smooth and Efficient - aelshahat
The staff were very professional and efficient. The whole process was very enjoyable. I received timely replies to my questions, and the price was very competitive.
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