Very nice and friendly staff - nsharrock
This dealership is really nice, I would recommend it other friends if they looking to buy a new or used car. Adam is really nice and friendly. I met him in Hartville, but now he is doing really well in North Canton.
Top Reviewed Service Specialists At This Dealership
Great service - Canal12345
I went to buck Chevrolet because my tires were making a loud noise when I was driving. When I went to buck Chevrolet they told me I needed new tires. I got brand new tires at a great price and even got $100 rebate. Thank you buck Chevrolet for your service.
Service Experience - beltman
The engine light came on last week in my 2017 Malibu and although it was late in the afternoon, Kyle Pritchard went the extra mile to assist me in gettng the car in and a loaner waiting for me. I travel and needed the vehicle for sales calls. He took the stress level down for me in this situation. Very good customer service. .
Thorough in a timely manner - drummerboy
I left trusting all the work performed was completed, and all the issues were addressed. Thank You for the peace of mind. I will return again !!!
Very pleasant and helpful. - dbsec44
Everyone is always very pleasant and helpful. My only concern with this visit was the fact I waited 3 hours to have a license plate light replaced and have a knocking noise checked. After 2 hours I was told they were finishing my paperwork, but I waited another hour before I was checked out. The knocking noise is now worse than before. Overall though, they are great people to work with. I enjoy the ease of making an appointment and their courteous attitude.
xxxxxxxx dealership - NeverNuffAmmo94
This is the worst dealership I have ever delt with. The service department is terrible. I took my car in that had a head gasket leak. They replaced the head, all gaskets and head bolts but weeks later I was still loosing coolant. They couldn't figure out why and thought I was crazy. I would also point out what was oil leaking from the intake manifold but they assured me it was just condensation. What a joke. This dealership is full of xxxxxxxx lying thiefs. However, if not for people like them or low quality Chevy/GM products I would not be a new Toyota owner. Thanks Doug Chevy for opening my eyes to how terrible your products and services are.
Service Rip Off - Janet1622
Took my 2013 GMC ACADIA in due to both headlight low/high beam not working. Paid $110 for diagnostic test. Received a call stating that both headlamp assembly need replaced and the cost would be $2,400.00 to repair. Did not make sense to me. I took my car to another mechanic and he tested the bulbs. Bulbs were burned out. Replaced both bulbs at 29.99 each and 60.00 labor, little over $160.00 and both lights working again. We have bought two cars from this dealership and had our cars serviced there. Never again!!! I don’t know i if they thought me being a woman would know no better or what but it’s a disgrace. I have recommended this service department to others, no more. When I tell my story to people they are disgusted as well.
SO done with this dealership... - Bizzynurae
Hope Chevy sends me a survey. We bought 4 vehicles in less than 3 yrs. Sales part was fine. Service is a joke. We've had our vehicles in there more times than we can count. When you continue to voice concens the service manager is VERY condescending. (I thought it was just me since I am a woman, but the same guy did it to my husband!) He had a problem with his AC 3 mos ago ( truck is a 2014). They "fixed" it. Back in today with the same problem and now they are charging us for repairs since it's no longer under warranty. Well, hope it was worth it. I live in an adjacent town and we all know word spreads fast in a small town...
Over Charged - mcoop1
I was charged $370.00 for front brake pads and resurfacing rotors, not new rotors just resurfacing. I asked the technician to explain my bill and all he could say was, 'the brakes were $64(or something close to that) and the other number is for the work we did'?! I asked for an itemized receipt and he would not get me anything other than the receipt that he had given me. I've called around and this is easily $100 more than anyone else in town. One of the sales guys at the dealership even said that seems a little high, ask if they may have made a mistake. I will not be returning to this dealership for service work and will definitely share this experience on social media sites. Almost $400.00 for front brake pads is absurd.