Knowledgeable, Honest, & Dependable - GHDREDGE
Our experience with Dan Tobin has been world class. It began with our salesman Jake Williams, and has continued with every visit for service! It's so reassuring to know you're dealing with great people!
Top Reviewed Service Specialists At This Dealership
Assistant Body Shop Manager
Jimmy Dean, Robert Meade and Zach Blewitt - Ralph
Jimmy Dean, Robert Meade and Zach Blewitt all took time to explain and make this another reason to service at Chesrown !! Will definitely return to Chesrown
Body Shop repair from deer collision - Subiru
Collision Repair at Body Shop, good work, was done on time, friendly staff, easy scheduling. Lifetime guarantee on work and parts through insurance company. They cleaned the exterior and interior of the vehicle. Changed oil on request, replaced wiper blades and air filter on inspection and kept us updated on the service and repairs.
My Experierence at Joyce Buick, Mansfield, Ohio - Linda Lee
I took my 2007 Saturn Ion in for a check-up due to engine light coming on and ignition switch not working properly. Mileage on this car was only around 58,000.
I had made up my mind that if the problem with the engine light was going too expensive, that I was not going to do the repair work.
While they were checking my Saturn out, I decided to look at the Buick Encore. I bought a new sewing machine about six months ago and I was having great difficulty lifting my sewing machine in to the trunk of the Saturn and also removing the sewing machine due to having to lift it up over the trunk edge and then bringing it forward and setting it on the pavement in order to wheel it in to the building where I was taking my classes.
We knew Matt Moulton, General Manager, and told him that we would like to talk to him about a Buick Encore. He was kind enough to show us all the features that he could show us in the Sales Room. He then turned us over to Patrick Horn who took us outside to see the other Encores they had in stock. Many colors to choose from and different models of the Encore. I took the Encore for a test ride and I was ready to see some figures and what I would have to come up with monthly.
After talking back and forth a little while, I decided to go forward with the deal.
Now, I have a new Buick Encore (Black Cherry) and a great new ride for my sewing machine.
I would like to Thank Matt and Patrick for their considerate handling of my new purchase
The friendliest service department - ever! - avoidthisdealership!
I just took my Cascada in for its first oil change/tire rotation. The service representatives were friendly, funny, and very professional. Plus - there was no charge. They told me that the first 2 oil change visits are free - and I did not purchase my car from this dealership. If their sales people are as great as their service people, I will definitely purchase my next car from Coughlin!
no plans to go back - classic
As the owner of a local Driving School, I often take my vehicles in for oil changes. Sounds simple. Some time ago my personal vehicle went in for an oil change and I ask to make sure all fluids were topped off, 2 days later my low washer fluid light was on...most recent was a company car, ask to have 3000 mile reminder on sticker not the usual 5000. Also ask for front tires to be checked and topped at 40psi rears at 35. All were set at 32. Sticker was for 5000 miles. Had them add air and redo mileage sticker and it came back at 7000. Service writer said "hes been doing this for a long time, musta overlooked it". Makes me wonder what else gets overlooked.
If they don't sell it they won't service it - Joe's Silverado
After dealing with bill Harris and Sunnyside Chevrolet on a brand new 2016 Chevy Silverado 3500 dually ltz Sunnyside beat them by 1700 on price . I had a couple of small issues with my truck so I scheduled it in with bill Harris for warranty service. After being their for 35 minutes Blake tells my wife that we have to get the issues resolved from the dealerer where we bought it from. So I called Blake and he told me that they will not service my truck because I didn't buy it from them. They are an independently owned dealer and don't have to service it. Lol how good is a factory warranty if dealers can pick and choose what vehicles they will work on. So I contacted GM customer service and they confirmed that was true. Bill Harris can refuse warranty work on any vehicle at their discretion. So much for taking it to any dealer to have warranty work performed. I think I will reconsider my options next time I spend 67k on a new truck
Extremely poor service and very lengthy. - hordenebulah
I was not at all pleased with my experience with the service department. It was a very lengthy process in which the end result was not satisfactory, nor did it solve the issue with my vehicle. I'll be taking my business elsewhere in the future. Do not trust the service department, and especially Mike.
Great Service! - Cargirl
Billie always makes my visit a pleasant one. Katie and Billie were professional and courteous. Always greet you with a smile and makes you feel part of the DeCoskey family. Thank you!
Very happy - TT
Very pleased with the service I recieved in your service dept by Joe Theibert.He was very friendly and is everyone I've taken my SUV in or hAve sent people to them for service..I highly recommend your service dept.Very very pleased with the knowledge and friendly customer service from your service advisor Joe Theibert at Kasper buick.
FAST HONEST SERVICE,FAIR PRICE AND GOOD PEOPLE.CLEAN... - GOREGAL86
FAST HONEST SERVICE,FAIR PRICE AND GOOD PEOPLE.CLEAN DEALERSHIP,FREE COFFEE,THEY TOOK ME HOME AND PICKED ME BACK UP.THEY EVEN WASHED MY CAR.