Service review - Dustin Dishman
I have always worked with Tony in service and he is great to work with. Vehicle is done in a timely manner and received back in the same condition.
Top Reviewed Service Specialists At This Dealership
it was good - kvikeebler
My salesman was Zach Vanat and has been for many years he is very polite and very knowledgeable about all the vehicles on the lot he is a awesome salesman stoops is lucky to have him
Went in for Service, Left with a new car - Vonda
Went in for service on 2015 Soul and left with a 2018 Soul. Fabulous service from Joe Dowler and Doug. Thanks for everything! Very appreciative customer!!
Import Service Consultant
Import Service Manager
Very good - Buick
I was happy with service but they lost my key but again they provided us with a key so it was ok and I accepted it
Honest service - patio2
The personel at Lebanon Bill Estes are very friendly and professional. I took my truck for oil change and was told my tires do not need rotated and air filter can wait until next oil change, most honest place i have ever visited. My past experience with other dealers was always dealing with pressure to buy unneeded additional sevices.
Tire repaired - Cmiller5060
Took 2018 Terrain in after being informed by Onstar tire was losing air. First thing on a Monday took them a little longer than I hoped but repair is holding.
MAINTENANCE EXPERIENCE WAS THE WORST BY FAR - Tanita
when SERVICES MY VEHICLE I WAS CHARGED FOR SERVICES I DIDNT KNOW ABOUT UPFRONT AND LADY AT WINDOW WAS VERY RUDE AND BRSHED ME OFF TO SOMEONE ELSE
They Damage my car and Refuse to fix it. - Gina
I wish I had read these reviews before taking my car here. Stay far away as possible. Had to take my car here because the person who was at fault had USAA insurance and this is their preferred provider. They fixed the front of my car fine. But also somehow damaged the sides, and broke off my antenna. They tried to tell me it was like that even though looking at the photos you can see it wasn't. Now I have to take my time and go through small claims court. I will continue to warn as many people as I can to stay away from blossom on shadeland.
highly recommend - dawne.diorio
I have taken my two POntiac Vibes there for several years and have always received excellent service including the price. They have been totally honest about everything and explained exactly what was needed and why. I think they do a great job
Hello, all! If you're reading these reviews, I bet... - Josh_M
Hello, all! If you're reading these reviews, I bet you're probably in the market for a new vehicle. Well, I'm not here to tell you if Gates is the place for your new purchase, but I am quite prepared to say you should never try to get a vehicle serviced at this dealership!
I came to Gate and attempted to have my low-mileage, under-warranty vehicle diagnosed for a knocking sound. After a 2.5 hour wait (was told 1 hour, and watched another customer enter, get service, a loaner, and leave before me) a serviceman approached me and outright refused to diagnose the issue, stating their refusal was due to 'snow on the ground', and that I should come back when it's nicer outside. Seriously! As soon as I left their service center and hit the road at 20mph, the knocking was CLEARLY audible! After calling the service center to set a date and time *they* find appropriate, and not being given one, I requested to speak to the floor manager. The gentleman I spoke to was very pleasant and helpful, but said he could not arrange a diagnostic until the following week, which I found unacceptable.
I'm sure their salesman are quite genial and the deals superb, but I would suggest staying away from their service center: they seem selective about who they want to serve and who they do not.
Great - Jennaj3
Great service. The Rushville store is a great place to go for service and to buy a car. They are always fast and friendly and do a wonderful job.