Great service - Heatherg
I bought my car from ted Thompson several months back and today I needed an oil change. Ted in fact made my service appt for me. I drove in to the dealership and Ted drove my car over checked it in got me a nice lunch and sat with me while I waited discussing how I liked my car and such. Service was excellent as always. I will always refer my friends and family to him. Thanks ted that’s how you treat a customer.
Recall service - marc245
After a bad experience at another GMA dealer, I chose Champion. From the first phone conversation to completion of recall work, I was dealt with by friendly,helpful and professional staff. The work was completed in a timely manner. I especially want to commend Diane Adams-Carter for being so helpful and welcoming. She is a great asset to your business!
Top Reviewed Service Specialists At This Dealership
Perfect service - Michael
Service performed in small amount of time and matched my satisfaction.
I have all my service done at Ed Martin because it's done right.
Always good service - bdcarstens
I never have to worry if my service / repair is not done correctly at Hare. Been a customer since 2012 and will continue to be a customer for both service and sales.
Service Solution Specialist
Great Service. - Balbea
I brought my 2016 silverado in for a broke microphone, for hands free calling. They quickly got my truck in and fixed in less time than I expected. Thanks Guys!!!
Emergency Maintenance - Falco
Twice in two years we have had a flat tire that required replacement. Without an extra car to drive we needed a quick resolution to our problem. Both time and as recently as last week the garage At Andy Mohr had a new tire in our car by the next morning. Staff was efficient and courteous.
Professional, attentive and speedy service. Josh was amazing - Jolanda 40
The service was quick and I received a good deal on my tires. The representative was very nice. I love the waiting area here and the bathrooms are clean.
Service - BoilerFan
Always Great Service - customer friendly - gives you the straight facts - gives you options on service - recommends best options - price of service work is comparable to others
Repairs / service - Dana Brill
We purchased a 2015 Chevy Cruz (new) Blossom Chevrolet. Upon purchase, we had a warranty to help with any issues. We have had to take the vehicle five (5) different times to the dealer for repairs for leaking antifreeze. Each time, the dealer informs us that they have made the repairs, it lasts a few months and then we have to take the vehicle back for repairs. Each time they tell us something different about the repairs.
Now, we are having issues with the antifreeze leaking again! We called and spoke to the dealer regarding this and they stated that it is now out of warranty and any repairs would be on us. My complaint is two-fold: One, what is going on with this new car that is causing it to have a continuous antifreeze problem? Two, what kind of dealership has us return multiple times with the same issues and the problems is never resolved!
they perform fraudulent repairs that don't need to be done - man coming around collecting names
I Charles Prange when for aa check engine light came out with a new rebuilt engine. I was have a miss fire in one of the cylinders got it fixed then they said that so much fuel was going into the catyllict converter that it ruined it then got that well then they said the engine had some scoring going in the engine block well I had to get the entire engine replaced that got done with all the work that got done it sucks to drive because it puts off a strong smell like fuel in the cab bad enough it gives you a instant headache still owe $750 not paying them for work they didn't need to do
Dont buy from Andy mohr - Unhappy
Poor service. Bough a used car that had 45000 miles with bumper to bumper warranty til 125000 miles. The window regulator quit working and the window would not roll up 3 week after getting car. They wouldn't cover it under warranty or take care of the problem. I will never buy another car from Andy mohr.
Sam Pierce put Passenger Tires on a 2500HD Truck - Jammin J
We bought a used Chevy 2500HD truck from Sam Pierce Chevrolet with brand new tires on it. Having not thought anything else about it after our purchase, one day I was pulling our 7,000 lb rated tandem axle utility trailer with several ATVs on it to an offroad event when a belt broke in our right rear tire causing severe vibration in the truck and trailer. I took the truck to a local Tire and Service center very upset and confused as to how 4 tires that looked virtually new with lots of tread wear left could have broken a belt like that. The service person said he was very surprised too, it can happen, but it is very rare. He scanned my vehicle information for tire replacement information and says, Well this explains alot, I don't know how to tell you this, but this truck requires LT tires on it and these are all Passenger tires, no wonder it blew a belt, these tires are nowhere near rated for these loads. I thought there is no way that could be so, I checked the door placard tire rating minimums and physically looked at all the tires, and sure enough Sam Pierce had put 4 Passenger tires on a 3/4 ton 2500HD pickup truck. I told him to replace the one tire for now because I need the truck now. He said legally and for liability purposes, he could not touch the wheel because this truck requires LT tires all the way around, if a tire blew and there was an accident, they could be held liable for it. He then said, you need to call the dealership you bought this truck from and tell them to fix this, because they have made a huge mistake and never should have put these Passenger tires on this truck. I physically had to take the wheel off the truck myself, give it to him, he put new tire on it, gave it back to me, and I had to put it back on the truck myself. I contacted the Serv Mgr at Sam Pierce after the weekend and explained what had happened thinking they would gladly reimburse me for the tire 1 had replaced and pay to have me go down to have the other 3 tires Passenger tires replaced. Serv Mgr said he would speak to the Gen Mgr, and they would get back with me. I received a call back from Serv Mgr saying he spoke with Gen Mgr, who spoke with the owner Sam Pierce and stated they would be willing to reimburse me for the 1 one tire with the ruptured belt but that was it. I was in utter shock and disbelief! I told him, you do realize you should be thankful and thrilled to replace these tires ASAP, because if we had a blowout in an accident and our family had been hurt or killed, you would have one major lawsuit on your hands. Gen Mgr said he spoke with owner Sam Pierce who stood by his original decision and sent me a tire replacement check for the one tire. I am still completely baffled how they can admit wrong doing, dodge a bullet with a lawsuit on the one tire, but not replace the other 3 that they wrongfully put on my truck that are just as much of a liability. The 4 tires that they either accidentally, deliberately, or negligently put on my truck is a drop in the bucket compared to potential millions lost in a lost suit if one of us were killed. I still can't wrap my head around their decision in this. If I do not get a satisfactory response from the Sam Pierce Chevrolet dealership, I will notify GM or their gross negligent practices, the BBB, and then to Court if necessary. It is no longer about the monetary replacement of the tires, it has now become about sheer principle, moral, and ethical value, which appears this company, has Not.
They Damage my car and Refuse to fix it. - Gina
I wish I had read these reviews before taking my car here. Stay far away as possible. Had to take my car here because the person who was at fault had USAA insurance and this is their preferred provider. They fixed the front of my car fine. But also somehow damaged the sides, and broke off my antenna. They tried to tell me it was like that even though looking at the photos you can see it wasn't. Now I have to take my time and go through small claims court. I will continue to warn as many people as I can to stay away from blossom on shadeland.
Great and always is. - Blue 644
Bradley is a great place to buy a car and have it serviced. Every time I go to the service department I get greeted by name, they have very professional and friendly people and are always happy to help in what ever way they can.
highly recommend - dawne.diorio
I have taken my two POntiac Vibes there for several years and have always received excellent service including the price. They have been totally honest about everything and explained exactly what was needed and why. I think they do a great job
Hello, all! If you're reading these reviews, I bet... - Josh_M
Hello, all! If you're reading these reviews, I bet you're probably in the market for a new vehicle. Well, I'm not here to tell you if Gates is the place for your new purchase, but I am quite prepared to say you should never try to get a vehicle serviced at this dealership!
I came to Gate and attempted to have my low-mileage, under-warranty vehicle diagnosed for a knocking sound. After a 2.5 hour wait (was told 1 hour, and watched another customer enter, get service, a loaner, and leave before me) a serviceman approached me and outright refused to diagnose the issue, stating their refusal was due to 'snow on the ground', and that I should come back when it's nicer outside. Seriously! As soon as I left their service center and hit the road at 20mph, the knocking was CLEARLY audible! After calling the service center to set a date and time *they* find appropriate, and not being given one, I requested to speak to the floor manager. The gentleman I spoke to was very pleasant and helpful, but said he could not arrange a diagnostic until the following week, which I found unacceptable.
I'm sure their salesman are quite genial and the deals superb, but I would suggest staying away from their service center: they seem selective about who they want to serve and who they do not.
Great - Jennaj3
Great service. The Rushville store is a great place to go for service and to buy a car. They are always fast and friendly and do a wonderful job.
Great service - gochevy
I had a problem with a check engine light staying on. I was in and out in 30 minutes and the problem was fixed. The service cost was very low.
Champion Chevrolet of Avon