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Great experience with David. No pressure. Answered all my... - Kholenj
Great experience with David. No pressure. Answered all my questions and prepped paperwork before I came in. Would def recommend working with him. Overall a great experience.
Top Reviewed Specialists At This Dealership
Vince make purchasing a new car so easy. He was... - Tijuannadavis
Vince make purchasing a new car so easy.
He was professional, explained everything, answered all my questions. My car purchase was quick, straightforward and stress free.
If I could give ten stars I would. Excellent customer service. Everyone at the dealership is great.
The excellent Patrick Group quickly fixed the two... - Thomas
The excellent Patrick Group quickly fixed the two drive-train-related problems that surfaced a few days after I purchased an otherwise like-new beautiful used royal blue car from their very helpful salesman, Stephen H.
Luis and the team provided exceptional service. My... - Lena H
Luis and the team provided exceptional service. My husband and I have purchased several cars over the years and this was the first time we enjoyed the process. In and out in no time. No haggling or the dreaded finance guy who switches the numbers on you. Thank you Luis!
Brendan the sales manager greeted me right away. My... - swest0223
Brendan the sales manager greeted me right away. My salesperson, Jason was amazing to work with. Will be doing business with him in the future and sending him anyone in the market for a new or used vehicle.
I'm a fan of the way they do business! - sndofthesbrbs
I was looking to replace my 2011 Mercedes-Benz and the Jaguar F-Pace S was one of the vehicles that I was looking at. I noticed that Imperial Motors had one that fit most of my criteria. I inquired about it to get their best price and a lease proposal.
Steve Link quickly responded to my email and sent me two proposals that met my stipulations. He presented a competitive sale price, no money factor markup (I never pay a markup), and $0 down. He also agreed to match Carmax's trade-in offer. He was very straight to the point, putting forward their very best offer upfront. He was very responsive and upfront via email, and when I wanted to go on a test drive, he had the car ready very quickly within just a 30 minute notice.
I sat on their offer looking at other options; I was also cross-shopping different makes and models. I appreciated that there were no 'hard-sell' tactics. No other local Jaguar dealership was able to beat Steve's quote on the F-Pace--none. Fields stated flat-out that they were not able to compete. Unfortunately for Imperial, I was able to negotiate a deal on a 2019 Audi Q8 that I simply could not refuse. If you are in the market for a Jaguar, I highly recommend inquiring over the internet and asking for Steve.
Horribly unprofessional, sales funnel issues and don't care - SharpeMiniSuks
Worst experience ever by far of any dealership. When I paid $65k cash for my High Country, never had an issue (other dealer). This dealer has a full sales funnel that uses covid19 as excuse to limit you to 1-2 cars only to view, then decide. They spout they are not on commission and because of that, they DON'T CARE about a sale. When I had appt at 130, I was there at 1:15, sat until 1:45, no one helped just stood inside. This is a HORRIBLE Horrible dealer, find another Mini Cooper dealer if you must buy a mini (great car - bad dealer). Cash customer moving on.
Do NOT spend your money at Orloff. They are dishonest.... - C
Do NOT spend your money at Orloff. They are dishonest. Please learn from my mistake & spend your money elsewhere. Their client service is absolutely awful.
My new car - JagGirl#1
I just purchased my first Jaguar! I specifically purchased an E-Pace. I had exceptional service from both Dale and Jon. I specifically want to thank Dale for his time, patience, and attention in making sure I was comfortable and new all the "bells & whistles" on my new Jag! I felt like I was the only one that existed in that Dealership when I picked up my Jag. Thank you all again!!!!!
buying a used car? - kcon858
I bought a used car from them. Blind spot monitor didn't work because mirror glass was replaced with non-OEM. 9 weeks and no solution. .I wonder how this was missed in their used car inspection? Will they ever make it right? BUYER BEWARE!!
Land Rover Schaumburg
Service Adv isor