Great Experience and Friendly Faces - jewald
I recently just leased my first car through Varsity Ford. I worked with Donna B. Donna was a great person to have for a first time car buyer. She was friendly, knowledgeable and made the experience fun! I really appreciated her friendly and warm attitude. I was able to find a great car that fit my needs as well as a price that fit my budget. It was a seamless and easy process! A great place for everyone!
Top Reviewed Specialists At This Dealership
It was amazing - Marciano2001
John gave really good service he’s really nice and fantastic he helped us with deals for the car and made it really easy to pick it
Sales & Leasing Consultant
New Car Sales
New red Compass!! - Lynn
Francis was able to give me tips about possible additional costs that I could discuss with the lease evaluators if necessary. He showed me how to sunc mh phone if i wanted to, also.
Great sales and service! - HarpLadyDiane
From the moment I walked through the front door, I was greeted by cheerful, friendly staff. Every step of my "research" went very well from the test drive to sitting at the sales desk. I had purchased and driven vehicles from another car maker for over 30 years, so this was a big step for me!
I did not know if I wanted to buy or lease, but the sales team explained to me the different options in a way that I finally understood why a lease might be best for me (I like to have a new car every 2-3 years.)
Seven months later I was ready for my first oil change/tire rotation, and my experience in service was as smooth and easy as my experience in sales . . . no waiting around, met immediately, car taken in, notified when ready, etc!
This retired teacher gives the sales and service staff an A+
Internet Sales Consultant
Great place to by a greatest cars ! - Joel Prazeres
Excellent customer service, the team is very professional and responsible, they help me and answered all my question, the sales person Dan Saunders is awesome ! Special thanks to Woody Woodson that helped-me on Dan absence
New & Used Vehicle Sales
Great experience!!! - marlon_d
I really appreciated when the Manager came out to help when his salesmen were busy. Even though it was late, they had no problem letting me test drive a second car. And they never pressured me into buying a car. One of the most pleasant car buying experiences that I ever had.
N/C Sales Manager
Sales - Abel123
Ashley was well prepared and knowledgeable. Reasonable trade in offer, open pricing discussion as well as excellent customer service. I would recommend Bowman to my family and friends.
Very happy as always! - Megc889
I would like to start by saying that the suburban collection as a whole is an exceptional team. From beginning my search in troy at toyota with my salesman Joe "JC" Chartier to finding my perfect highlander at toyota of Farmington Hills. I was treated with respect and kindness. I really felt like my time was valuable and they understood my needs and wants. Ryan prince, Zach lukenbill and Kelvin toma all made me feel like I was the most important person in the dealership even though I didn't start my search with them. my kids even enjoyed the experience! The suburban collection really understands the meaning of teamwork, professionalism and family.
Not only will I be a customer for life, but I will also be sending my friends and family for years to come. Thank you so much to everyone involved!
Sales Consultant New/Used
Good review - Hanniemannie16
This place was great! I got a great car! Thank you all so much for helping me out. If you need a used or new car. Go to Simms in clio!
New/Used Car Sales
AMAZING CUSTOMER SERVICE - dellkeym98
Thank you Keith Kelly. You ALWAYS show me and my husband the utmost respect. This dealership is very friendly and personable but VERY professional. Keith found me a car in a day and I was picking up that night. I can not say enough about Keith and Pat Milliken Ford! Thank you for being amazing
New and Used Vehicle Sales
Amazing service - Simmons
My salesperson Kim McNett was absolutely fantastic. Great customer service and attention to detail. She went out of her way to insure my car buying experience was stellar! Thank you
great service - Youssef A
david wade did a great job of finding the right car for my family. overall experience was great. we could not have been happier with them.
New Vehicle Sales & Leasing Representative
It is always a GREAT experience going to Joe and this dealer - michelle
Been going to this dealership for years. We have sent many people to this dealership and think they are great. The service is always quick and friendly.
New/Used Sales Consultant
Great Experience! - Mary
After leasing a Ford Escape, my husband and I decided to look for a larger SUV to transport grandkids and all our "stuff". We found a used Buick Enclave and it was amazing! Kevin McCrackin is a joy to work with and the entire dealership was very accommodating. I was able to drive it to Grand Rapids and had my mechanics there go over it with a fine tooth comb. The final price reflected a discount for the few minor things my mechanics found, and I was very satisfied when the deal was finalized.
I would highly recommend Pauli Ford for any vehicle needs you may have. The folks there are fair, friendly, and very professional.
Great Leasing Experience! - Ramsonlyforme
Melanie was great. She worked to get me the truck I wanted at the best price in town! you have a Customer for life. Best dealership experience I've ever had. Thanks again Suburban CDJR of Ann Arbor, couldn't be happier
Sales & Leasing
Sales and Leasing Consultant
Amazing and extremely helpful - Maher313
They truley worked very hard and consistent in order to get me the price I wanted and pushed to help me get my credit approval accepted at the price I wanted.
New Car Sales/Leasing Professional
New Car Sales/Leasing Professional - RAM Specialist/Fleet Sales
Quick and easy. Very friendly and respectful service staff. - Edwardsl77
Waiting room is nice and having refreshments and snacks are greatly appreciated.
However, after my tires were rotated they did not check the air in the tires. The next morning the low tire pressure light came on. 🤨 Wah, wah.
Love my truck - Cctrucklove
My salesman explained things I need to know and to buy the extended contract. Love the advice he has given me and will refer him.
Audi Brand Specialist
Mazda Brand Specialist
Nissan Brand Specialist
Awesome - Ms Brook
Dominic was very patient and sold me the right vehicle. I really am glad i came in today.Thank You. I will definitely be back to see him for my next purchase.
Sales & Leasing Consultant
Easiest car purchase ever! - Solarcannons
Can't begin to thank these guys enough! I came in with the worst possible situation for myself, yet Devin Carrier worked endlessly to find me a solution! Through staying in touch via phone and text he was able to do so, to the point where I literally came in an signed papers! I love my new car! From Jeffrey miles in service to the best sales guy I've ever had Devin Carrier, hands down best experience! Thanks guys again!
New & Pre Owned Sales Consultant
New & Pre-Owned Sales & Leasing
New & Pre Owned Sales & Leasing
Couldn't have had a better experience! - Kathy B
Tried many dealerships and none of them came close to the awesome experience we had with Jason at Sellers. We knew from the first phone call that he was the guy we wanted to work with. We aren't real close to the dealership and Jason even had the car delivered to us. He went well above and beyond what I would have expected. This was the easiest and most enjoyable experience I have had with getting a new vehicle. Thank you Jason!
Leng is FANTASTIC - brandon
She is fantastic to deal with, and will go to work for YOU. I absolutely hate the car buying process, and she makes things as painless as possible.
+ Kim=Total Package - JoyG
I previously typed a review here but unfortunately I was lacking a bit of information at the time. I would like to add a mention of an employee of The Auto Palace that I unwittingly omitted from my first review. This outstanding and deserving person is KIM. This most excellent lady is to be commended on her capabilities and her cordial nature with her customers. She's open, honest and direct which are qualities I admire, especially in her profession where these qualities can seem nonexistent at times. Together with Nick and John, Kim adds that extra something that we all wish were present when dealing with a purchase such as a vehicle. Until now, she has been an obscure gem in the company and I would like to rectify this shortcoming on my part. Thank you to the Entire team who helped make our purchase possible and especially to Kim for her candor and integrity.
Great experience with Damon Utley - Waterford debbie
Damon Utley has been my husbands go to guy for as long as I can remember. He’s a great salesman, does a great job with the overall experience of buying a new car. My husband has probably purchased at least 20 cars from him. I would highly recommend him to any of our friends or family.
Customer Care Specialist
Extra mile - Boogieboarder
James went the extra mile in selecting a GOOD vehicle for us. He wanted us to have the highest quality car on the lot. He sifted through a lot of vehicles to find the best one. He was knowledgeable about every car we looked at, and also was well-informed about cars that were new to the lot. He also worked hard on the financing. On top of that he just helped him mom change his mother’s flat tire........good guy.
Pre-owned Sales Consultant
New Car Sales Consultant
Worth the drive. - Ms. Me
Professional demeanor from all the staff. Matt my salesman made me feel like my comfort and peace of mind was more important than just the sale of my car. Joe was what i call a bean counter very good at what he do. The manager was very polite and understanding. Matt even pocked me and my daughter up from rental car while sick. Talk about going all out. Thanks you all for such a pleasant experience. Oh yell you to Morgan for setting up my appointment with Matt and the directions to get there. Big Shout Out !!!!
Executive Internet Sales Director
Sales & Leasing Professional
Awesome service - tzpettit828
Jesse got me in on a last minutes notice for a oil change and also while I was there took care of a recall that I was not aware of.
Excellent - 17186 Buckingham
Keith was excellent and thorough in the entire transaction.i would highly recommend him to friends and family. I want to thank him for all that he did.
Pretty good - Joe
Excellent building, waiting area. Service manager available by text. Quite Painless. Great knowledgeable people on a Promaster van. $ 115.00 for a 20 min. job to Flash the BCM , to turn on a set of Mopar fog light kit I installed was kind of STIFF, Question: If van was prewired and already set up for a fog light set at the factory, why wasn't the BCM already set up to accept them. Plug and Play? I guess the Blue berry muffins and coffee have to be funded someway. It's little things like this that irks customers that the Factory Big Wigs just don't get.
Great - Tim
Probably the best auto buying experience i have ever had, Had a truck i wanted, not a bunch of haggling, trade in and on price, ,went above and beyond my expectations. Felt very comfortable, great people, tnx
New Car Sales Manager
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