Auto Palace Experience - greg messacar
I had never purchased a pre-owned vehicle and I was doubtful any dealer could satisfy my needs. Boy, was I wrong. from the moment I first walked in I was greeted by the sales manager John Dingle and the owner Nick Neemou. These two gentlemen quickly dispelled any pre-conceived thoughts I had about purchasing a pre owned vehicle. Their level of professionalism and sincerity is something that can not be coached.
Vehicle selection was truly incredible, and the showroom first class. The buying experience was painless and thorough with everything done on time and correct, no surprises. I have already forwarded their cards to friends of mine with a superior recommendation. I couldn't be more pleased with my experience as well as the BMW I purchased..
The chevy experience - Yungtefrsd23
The dealers were very nice and helpful and getting me in the car of my choice in a very fast manner. Previously owned a ford and i am super happy with my choice to come to become a chevy man!!
Top Reviewed Specialists At This Dealership
4th vehicle from Motorcars of Lansing - Prem
Motor cars of Lansing is the best dealership I have come across so far who has most reliable and cheapest car buying options available. This is my 4th vehicle from them and extremely satisfied. I would recommend Motorcars of Lansing to anyone looking for great deals...
General Sales Manager
Very happy - T
Satisfied with my purchase
Good dealer ,definitely worth it looking into the inventory
No pressure or agresiv salesman, they will give time nd space to do the right decision
Absolutely Wonderfull Experience - charliex3
I recently bought a jeep wrangler from Carite in Garden City from Danny MacDonald. He was absolutely wonderful helping me pick out the perfect jeep for me, he even went all the way to Ortonville to pick up the one I wanted. The jeep was exactly what I wanted and I am so happy! Danny went out of his way to make sure everything was exactly what I wanted and needed. There was a bump in the road from my way and he was able to overcome it and make sure I drove out of here in the car I wanted instead of letting me walk away. I appreciate everything him and his staff did for me! I will come back here for every vehicle I purchase and I will send everyone I know here. They do great work and they are very down to earth and honest about everything! Thank you Danny & Carite for helping me get the vehicle I've always wanted!
Great Buying Experince - jamu1973
Darius was vary helpful and went above and beyond to help and answered all my questions and pointed out opportunities with the vehicle as well. when i thought i was not going to be able to afford the vehicle he reached out to jay and together they both were able to make it happen for me.
LaToya Foster - Kelvin
LaToya was PHENOMENAL!!! She made the sales process go really smooth! I highly recommend her services to anyone and I strongly suggest that if anyone is purchasing a vehicle, especially in the metropolitan Detroit area, to give LaToya Foster a call. Thanks again, for selling me this beautiful LaCrosse as well as being a part time babysitter, while I was completing the process, she alleviated a lot of stress!
Satisfied customer - L P D
Three cars purchased and satisfaction with all the sales and service. I will recommend this dealership to my friends and family members and anyone looking for a great deal.
Amazing Sales Experience! - imprezme94
Came in looking for a car and found one that fit my lifestyle and budget. No pressure sales staff and inviting atmosphere. They took care of calling my insurance and I didn't have to stand in line at the state to get my license plate. I would recommend Hodges to all my friends and family. Thank you!
Great experience - JBaldwin
Recently I purchased a 2012 FX35 from Infinity and worked with Maximilian Mills and Charles Biggs. All in all it was the best purchasing experience I have had at a dealership. Max took the time to do a great presentation of the vehicle and when I took it in after the purchase Max met me in the parking lot to pick up my vehicle and put me in a loaner, the trade off took less than 60 seconds and I was back on my way to work.
Very pleased with the whole experience.
Smooth and Simple - EdV
One of the smoothest and simplest car buying processes I've experienced. Julie was more than willing to help me get to the numbers I needed to make the purchase.
Great staff and reasonably priced. Thumbs up! - Cardeal7263
I believe they are 5 star. Thats a perfect score. Staff was very friendly and knowledgeable. Would highly recommend them !! So thats my story....Amen
best sales staff I've worked with - kamori
After months of looking for a new car I finally found a very nice 09 Camry at tyme the sales staff was very knowledgeable and friendly, I got a great deal on the car! I will be back for an upgrade in a couple years!!
Great Experience! - Whitehairedo
As a single woman I was wary of buying a used car from a large dealership. Bob Johnson was my superb, professional salesperson. With no pressure patience he helped me choose my new used car. I am very satisfied with the buying experience I had at Serra. My "new" Subaru is perfect!
Just Right! - Terry
I had been looking for over one month. Spending way too much time and energy. I have three new lease cars with my family of 6. Needless to say but we are going over our lease miles due to several factors. I wanted an elegant used car so I would feel good driving it. I was looking for an Audi, Mercedes, or Jaguar. Wasted a lo of time looking at garbage elsewhere. Checked out their car lot and found several quality cars to choose from Settled on a 2006 Jaguar with low miles for the same price other dealers were trying to sell me high millage garbage. I know where I will go for my daughters used cars when the need arises...Quattro of Redford. Doug and Mike are laid back and even finance the car at good rates. Terence R. of Farmington Hills, Mi.
Excellent salesman - Hockey Mom
I worked with Alvin and he was so kind. He took excellent care of my family. We will be back be the next time I need a vehicle.
Service center - Leigha
I have to say the service center is amazing! I have to say Cody is a very nice guy very helpful and does what he can for you. I really appreciate them.
Excellent Customer Service - Larry Wright
Trevor Troupe and Brad Defrain went above and beyond to help us get a vehicle that fits our needs. No one would help us at any other dealership and Trevor went out of his way to make sure we were taken care of. I would highly recommend this dealership for anyone trying to get a vehicle!
Can't stop Smiling! - Patty22
I worked in Customer Service for over 35 year's in Management. I know what it means to go up and beyond, and Guido and Todd did just that for me! I not only came away with a beautiful new car, I feel like I made "two" new friend's. I live over 200 miles away, but I will never buy a car any where else! I was nervous buying a vehicle losing my husband and being a widow. But these "two" gentlemen made it easy for me. My two son's will also be visiting them when purchasing their next vehicles. I will tell everyone about these two! I am so happy we stopped into Direct Cars!!!!!! :)
Miracle - Shah
What more can I say other than true miracle workers. I had shopped at multiple dealers for 9 days straight while in a rental. Every dealer said 1 to $2,000 down & $450 car note for crappy cars with high miles and no warranty. Terrence & Chad got me out of a rental and had me in a car the same day. 0 down and $270 monthly. Not only did they get me into a car but also helped me get my car insured. I can’t say how thankful I am for their diligency to help me out. Their Motto is we treat everyone like family. I definitely felt like just that.
Very hepful - Bobertmonster
Very quick visit. Friendly and helpful employees We were in and out. They helped me get into a 2015 crystler 200. I Highly Recommend this dealer ship
HORRIBLE - Bear1234
This place is a joke, i finaced a car through them. I have back every weekend to get my car fixed well atleast i thought. The service is HORRIBLE. So now my car stalled out on me an wont start wont come outta park. I have 200 dollars in tow bills. Iv had the car less then a month an NOTHING BUT PROBLEMS. i had to have my car towed to another carright dealer. I still dont have my car back an its been over a month. This company is a JOKE!!!!!
Sad waisting $4500 - Mr clark
Six months after purchasing truck timing chain blows oil pump goes what a waist of $4500 reading other reviews and owners replies , real dousche bag
Very Bad! - MacDonald324
Contacted City of cars and talked to Alan. Vehicle looked good price was good and everything seemed fine! I was buying from Ohio and the dealer was in Michigan. Alan said that would be no problem (3 hours away) I nail the day of delivery and the lies started! I caught him in a couple of bold face lies and called him out on the and really got some pretty lame excuses again! Steer far away from this place! Not sure why they did what they did but I would not deal with them ever again!
bad business - rere
Went in for a car for my daughter, a 06 Pacifica. Took it to a mechanic he said there were numerous problems, it was not safe to drive- frame problems, oil pan, just to name a few. They lied from the get go!! Stay far away from them!!!!
Motorcars of Lansing