Easy yo work with - Lisa3
The staff is very friendly and took the time to explain all the paper work. Very organized. Over all a nive experience. Would recommend Champion Auto for your next car purchase.
Oil Change and Tire Patch Gone Horribly Wrong - Preemo
Pritchard Family Auto Stores
Went in for an oil change and tire patch on 1-10-18 is how this nightmare begins. After waiting two and a half hours I get my car back with my painted rim all beat up. Six of the ten spokes had chipped paint and the edge of the rim was chewed up from the tire machine. They ordered me a new rim, the color was off badly. I suggested i know someone who paints they said no. So at this point for $200 this problem could have been fixed. The service manager "Danny" tells me thats all they are going to do its now my problem. If i wasnt happy, and why should i be, i could talk to "Mike" at the south location. This guy took a week to get back to me only to tell me Chrysler isnt getting back to him and I should call them. So i do his job for him and call, had no problems getting someone. They tell me im not a dealer etc etc which took 10 mins. I get them a quote to have the rim painted, that Mike ASKED for mind you. Instead they used their "Wheel Guy" that all of a sudden appeared out of nowhere over a MONTH later to paint the rim. The rim looked like it was sprayed with rattle cans and the color was completely off. I told Mike it looked great and never went back. I am having the rim done at MY expense so I can once again have 4 rims that match. This process was long and exhausting and in the end, they did win. The simplest of car maintenance this place managed to foul up completely. Way to lose a customer and risk your reputation for a $200 fix. Well done. If I could rate them no stars i would. Bottom line go somewhere else, anywhere else.
I took my truck in with oil light on...was told it was a... - klb6
I took my truck in with oil light on...was told it was a sensor and still OK to drive. They replaced the sensor the next week. The oil light still came back on. Said it was probably the contacts, but couldn't look at it then, still OK to drive.....well, I ended up needing a new engine as that one apparently didn't run too well WITHOUT getting oil. :(
Salesman was very rude and would not work with us at ALL.... - Jaymom10
Salesman was very rude and would not work with us at ALL. The LOWEST price he would go on the vehicle that we were looking at was asking price. I KNOW the asking price can change and they could of helped me get better fiancing. The lady in charge of running credit was also very rude. It's there way or no way. I would NEVER tell anyone to go here. Worst experience of my life and I have bought 6 cars from different places in Motor Inn of Algona was the worst!