Customer Service - veronica.deglman
I have never experienced such an incredible level of customer service. The care that not only my car received but the care I received was top notch!
Top Reviewed Service Specialists At This Dealership
Service - ssrs28
The service was done very professionally. The time frame was good and worked with my schedule. The staff was very friendly and courteous. Nice amenities in the showroom while you wait
Great place!! - Dee
Sid Dillon is always a clean, respectful group.
They do outstanding job and look for any other problems the car might have.
Always do a great job
Great service! - Matt and Julie Sleister
We had a major issue with our vehicle on a Saturday. It was fixed on Monday already. Neal Gustafson and the service team are #1!
ASA - Awesome Service Always - accgm73
Tanner and the Asa team do a great job all the time and go above and beyond. From drop off to pick up they do it right. Thanks!
Great Service! - ctate2
Friendly People and Great Service! Brought my son in to introduce to the staff. They were very patient as they walked him through the service process with his car. Thank You!
OIL Change - None
Your Quick Oil Change and Lube manager was up front with about how lone of a wait I would have prior to getting my Tahoe in for a oil change, so I decided to wait to have it done. After about an hour into the two hour wait he informed me that he had a cancellation and would running my Tahoe in for the oil change in. I appreciate his up front honesty and that he worked to get the Tahoe in earlier. Good Job and Keep it UP.
What I would like to see though is that Billion Motors would take me OFF the e-mail list for all the sales that you have going on in all the brands. If you haven't figured it out yet I keep my vehicle for a very long time in good working condition and trade them in when I am ready NOT when you want me to. So PLEASE remove my e-mail address from your SALES list.
The customer is always wrong here. - Sky
I was given a loaner vehicle that was not supposed to go to me apparently...That was my fault... and they needed it back and had no replacement. I have no way to work if that is the case. They weren't worried about getting my truck fixed. They just needed that loaner back and all they were worried about. Every single person I talked to in there was rude. I finally had enough and ask the manager on the phone if it was my fault they f**ked up and he hung up on me. I was very respectful until that point. They weren't going to do anything to help me at that point anyway.
Terrible customer service. Mangers, Salesman and Mechanics all rude. The majority of reviews say the same thing, so I am not really adding anything. It is the same song and dance. Just really bad service. I have no idea how they sell anything. I wish I would of read the reviews before I went here...
Edit: The also told me I needed just a new oil pressure sensor. (Shane) However, I needed a new pump as well. The oil pressure was fine when started, but when it got to temp it was lower than normal.
They let take my truck back thinking it was just a sensor. Pretty shady business that was just mad I bought my truck from Woodhouse instead of Billion.
I had just bought the truck. Woodhouse ended up picking up the truck and taking care of it all.