AMAZING PEOPLE! - Rita
We have had such an amazing problem free experience with Shaunelle Roeber and Kathy Grashorn that we have bought two vehicles in less than a year because of the experience we had with the first one.
I hate to shop for a vehicle and all sitting and waiting......I searched online for a month till I found exactly what I wanted on their webpage. I contacted them and was paired with Shaunelle. I told her which vehicle I wanted, what I was approved for and the payment I wanted. She went to bat for me and negotiated with the powers to be and standing firm with what I wanted she came thru for me. I also asked that all the paperwork be ready so all I had to do was sign the papers and be on my way. Kathy did that and beyond...I hate waiting for ones that don't have it together and you sit around and wait. I was in and out signing my papers and driving off the lot with my dream car in less than an hour.
Needless to say we will never go anywhere else to purchase a vehicle.
Because of the service we received our daughter will be purchasing a vehicle in the next two months from these two and I have two grandchildren that will be getting vehicles within a year! We tell everyone to go to Gene Steffy in Fremont for their needs.
Thank you for everything!!!
Top Reviewed Specialists At This Dealership
Friendly people, great service - scotnkiz
We just had the best experience purchasing a new pickup from Deter Motors. Everyone from Chaz Terry to Kate Hepler were great. It was actually fun. You can't say that very often about a vehicle buying experience.
Very nice and friendly ppl - Jim1962
Very helpful in finding me a truck i liked ... very active on showing me trucks or colors ... I would buy my vehicle here always ... great ppl thx jim
Great experience working with Eddie Ponce - tj6burton
Eddie made my son's very first car buying experience easy and fun. He went above and beyond other salesman. I would recommend this dealership to my friends and family.
Great Salesman!! - Cobalt217
I worked with Andrew King when buying a vehicle at Baxter and he was amazing to work with! He wasn’t pushy and was able to make the process very simple. When it came time to purchase my vehicle, he was able to do it very quickly. Ask for Andrew if you are looking for a vehicle!
Rodney Page - haircutlady/go PINK
If you're in the market for a car go see Rodney Page he is Amazing !!!!!!!!If I had to give 1 word to describe how I felt with Rodney it would be COMFORTABLE and when your comfortable everything from there on is just easy. Thanks Rodney
Honest and trust worthy! - 12345qwert
This is my second purchase from PRO and won't be the last! Corey and his team went above and beyond and made the buying transaction quick and easy!
Don't expect anything after purchase - Da1971
I bought a new truck, traded in a lease,rolled over 4000.00, put 5000.00 down. Sale went pretty smooth. I got the extended warranty, and a few extras. I had the truck for 3 days and things were changing at my workplace which would have made it tough to make the payment. I talked with the finance guy first who said it would be tough to take back the truck and get me into something more affordable. I said I would settle for giving back the new truck for something pre-owned and certified,, he said it was possible and he would get on it. I got a call from him later that day and he said he was really hopeful and that it was not the first time this has happened and he's done this before. Talked with my salesman about it and he said he was on it too. Later that day I got a call from the sales manager who got involved, told him that I was hoping to get something cheaper, or even go into a lease if I had too. He said, and I quote,, no there wouldnt be any problem at all getting me into something that I would be happy with. Next I had a brief texting conversation with my original salesman and was basically told that they looked into it and realistically they couldn't find any way to help me with this. I know that I signed the papers,, but it is amazing how a brand new vehicle has lost so much value after 150 miles, that this dealership couldn't be honorable enough to take it back, even when I was willing to go pre owned, or switch to a lease. It's pretty sickening to think how callous this situation is turning out. I definitely have about 1437 people that I work with,, that will definitely get a heads up from me on not to go there. Not to mention social media and it's endless audience... I also think it's funny how at the end of these bad reviews there's the sorry for your bad experience, just give us a call BS. Trust me,, they aren't in the business of helping people, once you sign those papers.
Just the same old snake oil salesmen.. - joe buyer
Found a car on their website ( I live a long way from the dealership ), and responded to their "get your e-price" solicitation on the web page. I had to give them my name and contact information to ask a question about the e-price and their doc fees.
They promptly responded about their doc fee but gave no info about my e-price. I sent them another email and when they responded, the "e-price" was the same price as posted on their website originally..
So the e-price enticement is just a scam to get my contact information...not to offer me a better price..
Too bad some of these car sellers are dinosaurs who don't realize the world has changed. The customer now has access to dealers all across America, not just down the street. Cars can be sold over the internet and delivered to your doorstep.
If I am going do drive several hours to look at / buy a car, they have one shot at getting my business. IF they play games with me over the internet at the start, how can feel they will be honest with me when they know I have invested my time to drive many miles and hours to their dealership?
There are many other choices for dealerships....pick one who doesn't play games.
Gene Steffy Chrysler Jeep Dodge RAM