High Fives for Huber - MIMI
My husband took my 2016 SRX in for an oil change and came home with a purchase agreement for a 2018 XT5. Bev Burgess is our service professional and the reason we return to Huber. Now I can say both Bev and Steve Walker was our sales person will be the reason. Steve was awesome - prompt, attentive, professional and knowledgeable. Jeff made sure before we left everything was perfect - a great team! Happy 😃
Top Reviewed Service Specialists At This Dealership
Scheduled Oil Change - JRHOWO
I am from Omaha & have purchased, leased 13 new cars & trucks from Sid Dillon since 1990.All the people are great, as is the service!
Extremely disappointed long time customers - Parracks2018
We purchased our truck last summer, that was a great experience, we would rate our purchasing experience five stars, however recently we had an experience that makes us never want to deal with Edwards auto group again.
We needed work done as the truck wouldn’t shift from park to drive without shutting off. We figured it would be an engine issue, which would have been covered by our warranty, but they said it was an issue with the 4x4 transfer case shift motor, which was somehow not covered by the warranty. Oh well, we paid for the repair. We then drove our truck towards home when the engine light and wrench lit up again. We had to call Edwards to tow our truck back due to the truck not shifting.
Meanwhile we aren’t able to get a courtesy vehicle because we have progressive insurance?! Which is ridiculous, they’ve had our truck for a week now and if we want any updates we have to call them, they have not called us with updates. We still have no idea what they did to our truck AND we don’t have a vehicle to use to get to and from work. At this point, the only reason we are giving them any stars is because their sales people are great and their financial department has been great. Their “service” department is currently getting zero stars as far as we are concerned. ~Parracks