oil change - MIKESOLEDADSOCHA
New gentleman helped me don't know his name. He also gave me some prices on new tires for my car. He was helpful and knowledgeable.
Top Reviewed Service Specialists At This Dealership
Fantastic place - Tiffany13
Mike Juneau’s Brookfield has a very warm feeling to it. The employees are welcoming and professional. From buying a car to just an oil change It’s a hassle free environment. They treat you like family and will get the job done right.
Fast service! - Ali
Really appreciated the fast service and great communication! The waiting area with snacks and activities for my kids to do helped make it painless and easy! Thanks!
A very enjoyable professional experience - pbipermit
The service rep the manager of the financing was all a great experience . They did everything in a timely manner they told me exactly what I was getting their encouraged me to go in the right direction to answer all my questions professional courtesy
Very Helpfu! - Bigjim
My review is called Very Good because when I came to Sommers and Joe each listened and immediately offered me the opportunity to get the repair done if needed or a time when the work could be done. I came today and all was checked out and everything explained to me what was done to answer my issue. I was satisfied and left grateful for the service!!!
I know my Regal will always be taken care of at Zimbrick. - Dean Biel
There are very few people I trust with my car, but I do know that I can trust the staff at Zimbrick Buick Eastside. Chris Cotter is my go to service guy and I know when I hand over my keys to him, my Regal will be taken care of. I have never driven away disappointed with the service at Zimbrick Buick Eastside. The entire service staff does an awesome job. I have been a Zimbrick customer since 1994 and I'm now driving my 5th car purchased from Zimbrick. It's people like Andy Hammond my sales rep, Chris Cotter my service rep, and the guys in the shop, that will make me want to return someday for my number 6 Zimbrick vehicle. Keep up the great work! You're the best dealership around!
Ewald Chevy - Chase
I highly recommend Ewald Chevy. I had an all around great experience with there customer service an I’m very satisfied with all there hard work.
Most courteous experience from phone contact to service - jkando
Employees were attentive, and reacted promptly to service needs. I was kept advised of work in progress and all required work was completed on time. In addition a required service update was preformed without a delay while I waited.
Great as always! - MIKE ROSSI
I am very impressed this visit as to the body shop guys ( took a ding out of my driver door ) also tuched up a couple spots, then gave me a bottle of touch up paint. Next the detail guys did great, also. Last of all, the service guys set me up right for winter, no need to tell them what all to do. Why you may wonder, because I have the best salesman in the store ( KEN. ) This man knows everything that needs done and relays the info to the service dept. while I just stand by and watch. That's the action I recieve. Thanks, Lynch team, you guys scored another one, in my book.
GREAT PLACE TO GET YOUR NEW CAR FROM!! - Cassandra H
a week ago
Scottie was an exceptionally great and awesome salesman that helped me get my beautiful car. He was nice, respectful, honest, and kind. All who may ask me where I got my car, I definitely will tell them Boucher Buick GMC of Waukesha. I will tell them to ask for Scottie S. he's the best.
Tire rotation took 2 hours. - DJ
I had a scheduled appointment on a Saturday for a tire rotation. Appointment was at 9:30, arrived at 9:20. I asked for an update around 10:15-10:30 and was told they just needed to do the car wash. Finally got called @ 11:15 that car was done. When I got to the car, it hadn’t been washed. No comment was made for delay. Service was very poor. I sent message with concern over wait, but I never received a response.
When I purchased my tires at Holiday I purchased the extra for rotation, but I won’t return. I will find a service facility that actually cares and values your patronage.
Damaged my vehicle - Vet1
Damaged the leather interior while making a repair- never said a word to me . I saw it after I pulled out . The following day I found more damage. Thankfully I took a bunch of pictures of the car’ interior. I needed them to get the damage covered. I thought we would try to support our local shop rather than go to Milwaukee - this was a poor choice on my part. Then the service tech with two other co workers sat at the desk talk g about us and looking at us right in front of us. DO NOT use Bob Fish unless you want a terrible experience!
Customer Service - Herrea
Being new to the area I relied on google to help me find a dealership to help with a small repair. I had lost my FOB for my SRX and needed to get the new one re-programmed. We had the car towed to the dealership and an apt in place, 2 hours after I had received a phone call letting me know that the FOB I had provided wasn't working. This was unfortunate but the lady had a assured me they had a FOB on hand which was roughly over $200, I'm not a service tech nor would I assume a FOB is anything less then the entire FOB I had brought in ( only in working condition). She also informed about being charged to install and service all of which is fine. I went into this thinking I only need it programmed which ( from what I was quoted $100+) changed when the FOB didn't work. It ended up being just under $400 so a bit more but I knew I was getting or thought I was getting was "cadallic care"! When I picked up my SUV that night the new FOB as well as the one I provided was in my car, the only thing was the key that slides in the bottom of the FOB that I provided was missing. The dealership is closed on sundays so I waited to call Monday and talk to someone. The service manager I was connected with Matt said he would find out what had happened and get back to me, I heard from him promptly and he informed me my key was in the $200+ FOB I had purchased from them. Confused he explained to me that the one I puchased from them does not come with the key?? Um ok, so no one tells you this or even offers the key option to you?! You would think if your only receiving half of something back they would inform you, the FOB looks ridiculous and broken without the key. I figured my fault and explained my frustration with NO communication of this. I asked about how much the key runs and he said roughly $80 which would make this w/ service close to a $475 repair give or take. I said ok and ended the call upset knowing I was given half the information. I decided to give the dealership where they installed the FOB and I purchased the FOB from a call back to speak with someone in parts, I asked them if they could quote me on a FOB which he had comeback with at $175 after I given him all the info needed to look the correct part. I paid $239 for mine, so a $64 dollar difference, I then asked how much a key would be and he priced that out and came back with $57 so a total of $232, which is only $7 difference from what I paid but it is the entire FOB!!! I called Matt back to ask why today I would pay less then what I paid last week for something (even at $7 total) but recieve the entire product?!? He did some calculations and we discussed back and forth about how it was only $7 dollars, it's not the $7 but the fact I have half a FOB and today could get the whole FOB for less!!! His response back was, do you want me to help you or not?! Excuse me? I was astonished by his response and tone, if it is indeed on $7 why not just offer the key. I decided leaving unsatisfied and at a loss, with my half FOB to take my business else where because Boucher in Waukesha doesn't provide customer service!
Sales AND Service - gluegle
First off I've been going to this dealer for nearly 20 years. I'm done. Recently purchased a car and the salesman was super rude to me. Without any nicety, he asked what I was looking for and then IMMEDIATELY made it clear, VERY CLEAR, he wasn't going to move on the price. Okay well. I know now to never purchase a car from this place again. It wasn't the price I was concerned about...it was his attitude. Secondly, the service department. What a joke. The technicians are sloppy and make it clear based on their work that they could care less about your car. Oil spilled inside engine compartment, etc.. Sometimes work is incomplete even after asking them to do something specifically or worse yet they break something else when you brought the car in to fix something else. I'm here to get my car in a better state not a worse one. Attention to detail is seriously lacking. Service people are rude, and disrespectful to others and to customers. I literally will drive 50 miles to get my car serviced else where from now on. EVS is terrible. The female VW service consultant (forgot her name) and a VW tech called Josh were the reason for my service woes.
There to help!! - Swellservice
The service department crew is awesome! Over the years we've bought and brought all our vehicles in for service. Always thorough, always friendly and always trying to accomodate. Today was just the tops!!! I phoned with a desperate plea that we had an oil leak and I needed this vehicle for the following day. They told me to stop in and within minutes, it was up on a hoist and being worked on.
I had some major car problems and they were able to get... - hks
I had some major car problems and they were able to get it fixed and for a reasonable amount. Jerry and Rob were able to work around my schedule and get me in right away. Jerry even dropped me off at my office so I didn't have to call for a cab. I only use them now for service and bought my last car from them too.
I WENT THERE TO GET A VEHICLE EMISSION TEST FOR MY CAR,... - unsatified39
I WENT THERE TO GET A VEHICLE EMISSION TEST FOR MY CAR, THE SERVICE LADY WAS VERY RUDE,SHORT IN HER WORDS AND NOT VERY FRIENDLY AT ALL. SHE ACTED LIKE I WAS A BOTHER TO HER. I NEVER SEEN SUCH RUDENESS BEFORE. IF LYNCH DOES NOT WANT PEOPLE TO COME THERE AND GET THERE VEHICLE TESTED FOR EMISSIONS, I SUGGEST THEM NOT TO DO THIS LIKE OF SERVICE, BUT OF COURSE THEY DO GET PAID FROM THE GOVERNMENT TO DO THIS KIND OF SERVICE. THERE CUSTOMER SERVICE IS VERY POOR!!!!!!
Helpful, friendly, no-nonsense service in buying a car. - Kris
Sales rep Shannon Marcott is knowledgeable and straightforward. Great experience! We had been shopping around, knew what we wanted, and the car was in stock.