Quick &easy - Karen123
They made this transaction Quick & Easy. And we got a great new family Car. Would recommend to others. Nathan was very nice and down to earth.
Top Reviewed Specialists At This Dealership
Certified Sales and Leasing Specialist
Certified Sales & Leasing Consultant
New vehicle happiness - LISA
I am very happy with the sales service provided at Boucher VW. I went back three times in one week test driving three different models of VW. Darrell was always helpful and took the time to explain the features in the different vehicles. There was no sales pressure, just effective follow-up on each of the visits. Third visit was the charm and I found a vehicle I am very happily driving today.
Fantastic Place, Unbelieveably Great Customer Service!! - jgard142
This dealership was top notch! Mike Miroslaw went above and beyond to make sure I purchased the Convertible we needed.. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on the convertible, the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Mike Miroslaw and Chris Roberts (Business Manager) to anyone who is looking for a new or used vehicle. Special thanks to both Mike and Chris for making Sue and I feel so comfortable!!!
Pick a different location! - Jackie
Please look at another location if you plan on purchasing a car. Their attitudes are not something you want to deal with after you $17,000 with them. I get nothing but harsh prices for any issues with the car and they take no responsibility for anything after you sign, even if its a written contingency. I will not revisit this dealer location for any new car I plan to purchase in the future, not because my used car was a flop, but because they really tried to toss me and any issues with the car to the side. Even after only a month they showed no empathy that the car they sold was not in good shape to sell and I struggled to get anywhere with them. As soon as they got the insurance money I turned from important to a bother. (Details Below)
I came into this VW to purchase a used car. My old car was totaled and I had insurance money. They really went out of their way to accommodate me while I waited for my soon to be car to have its' sun roof replaced. They kept in contact with me for the 10 days it took for repairs. After my car was finished I came in to sign paperwork.
On the second day of ownership I noticed that there was a large rust bubble, the size of a 2 baseballs, that came through the paint during the rains. I asked if they could help with a pricing to fix it since It was evident that it was concealed, not mentioned, and not visible until the rains left rust streaks down the car. ( After only 2 day ) They simply said no and quoted $1200 to repair the whole door. I asked if I could return the car since I spent a lot of money and did not have additional cash for repairs. They said no sales were final.
A month later the car broke down costing an additional $1500 that VW was not willing to negotiate price with.
I had to argue with them about a missing headrest that was written down as a contingency upon purchase. They tried to tell me that they were only going to see if the previous owner, who happened to work there, still had the head rest. Even though I clearly stated verbally a headrest replacement, not dependent on previous owners having it, and wrote it down in the contract.
I am now currently having issues with a leaky sunroof that they will not look at without an inspection fee since its a over its warranty of 1 year and the cost to repair the sunroof would be calculated anywhere from $500-$2000. ( I've had the car for a year and a half, figures ).
Russ Darrow Nissan VW of Sheboygan