Service is the best - VILLEGAS32
This is the best service department of any service department that I have ever visited. Anyone who has a Chevy should go to ray Chevy for anything they need
Top Reviewed Service Specialists At This Dealership
great - roys
jr and Criss s in service help out and take care of u and go out of there way to help u keep up the good job
Great service - k.i.apple11
Raffaele is great to work with. He is very knowledgeable and really takes the time to get to know you and your needs on your vehicle.
A very enjoyable professional experience - pbipermit
The service rep the manager of the financing was all a great experience . They did everything in a timely manner they told me exactly what I was getting their encouraged me to go in the right direction to answer all my questions professional courtesy
best service ever - Mr. Ed
I go in expecting good service and received great service..From the first to the time I left my satisfactoin was a primr oncern. I will recomend and return.
Understanding and personable - MakenzieK
Car got towed to Body Shop. Cheri and Rob were easy to work with and responsive to my requests. When the car was unexpectedly totaled and I was emotional, the caring and understanding they offered were a welcome personal touch. They offered to help me clean out the car, bring me a bottle of water etc. and they worked extra hard so I could take my shift knob with me as a keepsake. They made a very difficult experience tolerable and were reassuring that everything will work out for the best (which it has!).
Excellent Service! - Body By Bill
Prompt and professional! Thanks! Highly recommend the Chevy Exchange for sales and service! Always treated in a professional manner! Service to be done always explained beforehand. Plus a car wash included!
Scheduled Maintenance/Oil Change - inkman48
Molly DeLong(Service writer I assume) was excellent from the moment I walked in for scheduled appointment,to the second I left. Could not have had a better experience with service department.
Ewald Chevy - Chase
I highly recommend Ewald Chevy. I had an all around great experience with there customer service an I’m very satisfied with all there hard work.
Pete in service - Buddy
If you ever need help see Pete in Chevy service awesome guy to help you out and give you all the info on your car
Customer Service Representative
Most courteous experience from phone contact to service - jkando
Employees were attentive, and reacted promptly to service needs. I was kept advised of work in progress and all required work was completed on time. In addition a required service update was preformed without a delay while I waited.
Great as always! - MIKE ROSSI
I am very impressed this visit as to the body shop guys ( took a ding out of my driver door ) also tuched up a couple spots, then gave me a bottle of touch up paint. Next the detail guys did great, also. Last of all, the service guys set me up right for winter, no need to tell them what all to do. Why you may wonder, because I have the best salesman in the store ( KEN. ) This man knows everything that needs done and relays the info to the service dept. while I just stand by and watch. That's the action I recieve. Thanks, Lynch team, you guys scored another one, in my book.
Great as always - Fisherman1
Never disappointed. Great customer service, friendly, informative staff. They always explain everything so you know exactly what to expect. I would not go anywhere else.
Wonderful service - Rachel
I like how convenient it is to schedule service! I can go to website to request the day and time that works best with my crazy schedule. The service people are always friendly and knowledgeable!
Service Dept. - Mary C Buscemi
I had the undercoating and interior coating done on my car!!They gave me a 2018 Equalox to use while my Trax was being serviced. I love my car much better than the loaner!!!
Poor service - Ttontis
Poor service from the service department. Purchased 4 new tires and spent over $700. When the service person was asked if an alignment would be completed we were told absolutely. Fast forward 6 months latter and I now have to replace my front tires. Called the service department and they just put the blame on us and wouldn’t own up they sold us tires without an alignment. They only offered to mount, balance and do a free alignment if we bought 4 new tires. I wil not purchase or have my car serviced by any Lynch location again.
Service Department worst in the state - thomassnoderly
I bought my car in August of 2014, 3 weeks after I bought the car, they had to replaced the transmission, now 2 years later I brought the car back and told them the issues and they kept it over night and did not fix what I asked them. I took the car to a dodge dealership only to find out they have to replace a 2 year old transmission. When I called to find out the warranty on the transmission the service department (Mike) tried to argue with me about what I asked them to look at. He was rude and I am surprisingly wondering why he still has a job there. I would not have them work on a go cart. Poor service department and lack of professionalism. Do not let them work on your car!
Complaints - Amanda3131
When going for an oil change and do a safety check, they never check the battery or anything now I've a bad battery that has corroded on it/so on
Most rudest car dealership. - james5877
I just had the worst experience at a dealership. These people told me they would diagnose my car for free only to have it repaired by them. So I could not take my car anywhere else that would be a lot cheaper. I walked out and took my car. I've filed complaints against them. This looks like blackmail. Do not go to this dealership.Flag Chevrolet is a crooked dealer.
Work to be done - Disgustedrecall
I had my truck in for a oil change and asked if they could look at something and give me a price to do it. They said they were to busy. The time before that they Oh you need new windshield wipers.. I looked at him what ? These are brand new just put on . xxx lol. And this one but its been along time ago. I bring in for a abs hub wheel bearing sensor recall. They said oh we did that already. Im like really. Not long after I go to stop and I can't I keep rolling while going down the street. Now tell me that's not dangerous. Now this occurs every 6 years or so . and around 900 each time. So ya when you pay 30 40 grand you are gambling
Terrible,unprofessional - Disgruntled consumer
Well it started with the oil change on my 2015 Silverado. The oil was overfilled as well as the door paint chipped where it smacked into the lift and no one told me about. There is record at the dealership of the mistake. I made them flatbed it In. As running an engine over capacity can damage seals etc. So that made me lose faith in the truck as well as the dealership. So I decided to give another chance being the forgiving person that I am.
I then purchased a 2007 impala Ltz from them and the owner Matt boditch was such a tight wad he was willing to lose a deal over $100. This is after they screwed my truck up mind you...I caved and bought the car ,that ended up having an oil leak,which they fixed. However their several point check they say they did,well...obviously they didn't. So some time passed and back in October2017 I scheduled an oil change and tire rotation on my Silverado. They did fine on the oil change, the rotation. Not so well. I got a half mile down the road to feel nothing but vibration. So I kept going and at 45 mph my rear tire fell off ! That's right ,fell off! I called the Dealership I specifically asked to talk to the owner Matt boditch And he came out to the scene. So after a few choice words and exchange for a different truck, so I could use it to assist in my move I drove away. It took them about a week and over $2000 to fix it now mind you this was a 25 year mechanic that made this mistake that could have hurt me or someone else very badly. Now as you can imagine I definitely did not have any faith in the dealership or my truck. I consulted an attorney to see what my options were I was not looking for any major royalties other than a great trade in value and Cost on a new truck. As soon as I told him I consulted an attorney he did not want to talk to me. I told him I only consulted an attorney not hired one. He then asked me what I wanted. I told him a great trade in value and a new truck at cost. Then he went around in circles telling me that he had no room to move on a new one and I think at that point all he really cared about was the dollars. Not the fact that he could have seriously hurt me or someone else or at the very least just to satisfy me as a customer as I live 3 minutes away from the dealership. So after the disgust of him not wanting to satisfy me. I decided to trade in the truck and get a brand new one from a different dealership. And since then I have heard some bad stories about the same mechanic. Not tire falling off bad but poor inspection/repair bad. Bottom line,he is a self-centered man that has no desire to satisfy a customer under no circumstance. But it makes sense, he didnt build the dealership,he Inherited it from his deceased father, R.I.P.
Quality and assured repair service. - ehdealerrater
I recently had my newly purchased 2014 Malibu 1LT seviced here and have to give and acknowledge good work and service when it's due. An excellent and competent service team led by Mr. Brian Davis who did great work and was very accomodating. I highly recommend these guys for servicing your GM vehicle, new or used. This team seems to be separate from the SALES part of the dealership and rightly so. In another review I describe how poor the sales department was in selling me a new car.
Service - John Doe
I was turned on to Joe Carinni, service adviser, by a buddy of mine that has dealt with him for years as I was having issue with two other dealers. First new vehicle I ever bought. One was Boucher in Racine whose lube tech did not tighten my oil filter and left lug nuts loose and one actually was flopping around in the hub cap. I went outside in the morning to find half a quart or more of oil on my asphalt driveway which had to be burned of and replaced. The other was Lynch. Do a search, You can read these reviews on most of the usual websites. Unfortunately most lube techs are not paid much, as most people are not besides the upper echelon, CEO"s and company owners, and that there is part of the problem.
Anyway Joe and his go to guy took care of what the other dealers could not figure out and what I told them was wrong and wanted to do nothing but argue with me and deny anything was wrong as did GM. I have a mechanical background. I encourage you to search my other reviews. Anybody can do great selling a vehicle but where it really matters is when it comes to service. Most mechanics these days are textbook only and lack common sense diagnostic skills. No computer codes listed so there are no problems it is assumed.
My review was was poor of the Customer Service and the... - chiengwintheiser
My review was was poor of the Customer Service and the treatment I suffered there. They did not repair my car properly and caused a major engine breakdown, than even after I had the engine replace for $3000.00 my car still died and it was towed back twice and they claimed they couldn't find anything wrong with my car. Each time I brought it back I paid a bill. The Service Manager is a liar and dishonest adn the Serve Writer Seam was extremly rude. Losers who work there and the Mechanics don't know what they are looking at. I had several 2nd opinions and they all said these problems should have been caught the first time. I ahve a dead car a week after I picked up my car and they are ignoring me and refusing to even call me back. My car is now at another shop.
Always professional and a joy! - Sam
I dropped off my car for a scheduled maintenance and they had it done on time as promised, washed and looking perfect for me! I love this dealership!!