Great service! - john5983
Because my life is very difficult now, I was able to get the help I needed on the day that I needed the service. The service department was willing to fit me in at short notice, for which I am grateful.
Top Reviewed Service Specialists At This Dealership
Scheduled Maintenance/Oil Change - inkman48
Molly DeLong(Service writer I assume) was excellent from the moment I walked in for scheduled appointment,to the second I left. Could not have had a better experience with service department.
Ewald Chevy - Chase
I highly recommend Ewald Chevy. I had an all around great experience with there customer service an I’m very satisfied with all there hard work.
15,000 mile check-up - patty sue
I am always treated in a friendly manner by all of the staff. I enjoy visiting the dealership. and the waiting area is very comfortable.
Great as always - Fisherman1
Never disappointed. Great customer service, friendly, informative staff. They always explain everything so you know exactly what to expect. I would not go anywhere else.
Great service - Tim
Fast and friendly service. They always take great care of my vehicles. Tim and his team of techs are great. I will definately return for service.
Service department - Gabby2234
In the service department I was helped by McKenzie LaRue, she was GREAT !!! McKenzie was very friendly and extremely helpful. Awesome service all around !!! I will be coming back and I highly recommend Don Larson dealership.
They cleaned my truck! Its was a treat! - Dhcleaning1
I had a oil change at Bergstrom Chevrolet in Middleton. The service was excellent, quick, and done well. My truck was vaccumed and washed!!! It was nice. I will return again and tell all my family and friends!!
Terrible,unprofessional - Disgruntled consumer
Well it started with the oil change on my 2015 Silverado. The oil was overfilled as well as the door paint chipped where it smacked into the lift and no one told me about. There is record at the dealership of the mistake. I made them flatbed it In. As running an engine over capacity can damage seals etc. So that made me lose faith in the truck as well as the dealership. So I decided to give another chance being the forgiving person that I am.
I then purchased a 2007 impala Ltz from them and the owner Matt boditch was such a tight wad he was willing to lose a deal over $100. This is after they screwed my truck up mind you...I caved and bought the car ,that ended up having an oil leak,which they fixed. However their several point check they say they did,well...obviously they didn't. So some time passed and back in October2017 I scheduled an oil change and tire rotation on my Silverado. They did fine on the oil change, the rotation. Not so well. I got a half mile down the road to feel nothing but vibration. So I kept going and at 45 mph my rear tire fell off ! That's right ,fell off! I called the Dealership I specifically asked to talk to the owner Matt boditch And he came out to the scene. So after a few choice words and exchange for a different truck, so I could use it to assist in my move I drove away. It took them about a week and over $2000 to fix it now mind you this was a 25 year mechanic that made this mistake that could have hurt me or someone else very badly. Now as you can imagine I definitely did not have any faith in the dealership or my truck. I consulted an attorney to see what my options were I was not looking for any major royalties other than a great trade in value and Cost on a new truck. As soon as I told him I consulted an attorney he did not want to talk to me. I told him I only consulted an attorney not hired one. He then asked me what I wanted. I told him a great trade in value and a new truck at cost. Then he went around in circles telling me that he had no room to move on a new one and I think at that point all he really cared about was the dollars. Not the fact that he could have seriously hurt me or someone else or at the very least just to satisfy me as a customer as I live 3 minutes away from the dealership. So after the disgust of him not wanting to satisfy me. I decided to trade in the truck and get a brand new one from a different dealership. And since then I have heard some bad stories about the same mechanic. Not tire falling off bad but poor inspection/repair bad. Bottom line,he is a self-centered man that has no desire to satisfy a customer under no circumstance. But it makes sense, he didnt build the dealership,he Inherited it from his deceased father, R.I.P.
They had my car in and out, didn't have to wait forever.... - misschristy
They had my car in and out, didn't have to wait forever. (they offered a free loaner car if I didn't want to wait) They were all very friendly! My car has been running great!
There to help!! - Swellservice
The service department crew is awesome! Over the years we've bought and brought all our vehicles in for service. Always thorough, always friendly and always trying to accomodate. Today was just the tops!!! I phoned with a desperate plea that we had an oil leak and I needed this vehicle for the following day. They told me to stop in and within minutes, it was up on a hoist and being worked on.
xxxx of customers - Nwo leader
I understand things cost money but the difference in price between 2 chevy dealers that are 20 mins apart is discusting. I am done with you till your prices get in line with symdon Chevrolet. You want to charge $70 for an oil change they charge $35. You want 198 per axel for brakes, they want 310 including labor for both front and back. Do you see my point fix your prices and you will get customers back there
I had some major car problems and they were able to get... - hks
I had some major car problems and they were able to get it fixed and for a reasonable amount. Jerry and Rob were able to work around my schedule and get me in right away. Jerry even dropped me off at my office so I didn't have to call for a cab. I only use them now for service and bought my last car from them too.
Helpful, friendly, no-nonsense service in buying a car. - Kris
Sales rep Shannon Marcott is knowledgeable and straightforward. Great experience! We had been shopping around, knew what we wanted, and the car was in stock.