2018 Equinox - ReneeKennettr
Westside is a very good place to by a car the staff is great Julia is excellent will always come here for new car get the bust deal
Top Reviewed Specialists At This Dealership
Love my Silverado - Rob62
We debated over the Chevy product and I appreciated how patient Heiser was in letting us test drive cars, SUVs and finally a pickup. We didn't intend to buy a truck, but the lease deal they discussed with us was just too good to pass up. And we love this Silverado. Thanks to Heiser for putting us in the perfect vehicle for two empty nesters. We're having fun.
Sales and Leasing Consultant
Easy to work with! - ajem16
Holiday was a great dealership yo work with! I felt they answered every question I had, and really took the time to help me make the right car decision for me. I didn't feel like I was just another sale for any of the individuals that helped me thru the process.
Repair from car verses deer - jt2018
Everything was handled promptly and no stress for us. The car rental tow and all repairs was taken care of. We were keep updated as to when the repairs would be done.
Quick - Sally Vetter
They do an outstanding job with the 2-year free oil changes, always with a car wash. The employees are friendly and listen very well.
Used truck purchase - Lenley777
The whole process of trading in my vehicle for the preowened truck was very easy. My sales associate, Brad Scott, was very professional and attentive. I was given a very good trade allowance on my vehicle. I recommend Van Horn Truck Center.
Great Service - Jan
Friendly and helpful associates, nice waiting area, just an all around pleasant experience. Would recommend this dealership to anyone looking for an exceptional service experience.
Oil change, alignment, heating issue - Kalinka,Jody
I was quite impressed that the dealership let me keep the loaner vehicles (a BRAND new truck) until the issue was resolved-the whole week
Poor sales experience - John in Green Bay
Went to purchase a new Cadillac-
The initial trade quote was just a sales tactic to get you to the dealership, then they lowball the trade,
New sales strategy of upfront pricing is like handcuffs- take or leave it approach.
Don't waste your time with Bergstrom.
1 year of MISERY review - cujo
This is an update on the Toyota tacoma I purchased now 1 year ago this month. So far I have had the steering shaft replaced 400 some odd $$ ... ALIGNMENT,,,, brand new front struts.... ouch!!!!! ANOTHER ALIGNMENT Lower ball joints double ouch!!!!!! ANOTHER ALIGNMENT rear shocks, they were SHOT!!!! Now I was just told by a highly regarded technion that he is 90% sure the rack and pinion is the reason my steering gets dangerously out of control on uneven back roads and pavement bumps and upsets the suspension so dramatically. This truck aboulutley makes me SICK!!! I have NO MORE MONEY to sick into it. I curse EVERYTIME I have to drive it. I almost forgot to mention.........the vehicle air bag warning light is on, which I can ONLY ASSUME means I or my passenger has no effective airbag, WOW! and no horn.can you say bad "clockspring"??$$$ cha-ching,,,,,,,,,,,,,,,,,,,,clear the CODE,,,,, all looks good,,,,2 months later it comes back on........hmmmm I am currently looking for a different truck,, and i'm not joking, I figure I am about 3 grand upside down now if I trade in..... again. I put put my faith and trust in people that I thought would take care on me, as I have many many many times in the past with other dealers and ALWAYS got a GREAT vehicle,,, NOT ONE complaint NOT ONE,............same price point ......................
I went in tehre to purchase a 2005 Nissan Altima and they... - audionut21
I went in tehre to purchase a 2005 Nissan Altima and they wanted $1000 over retail value for it. They wouldn't budge on the price. They said they had too much invested in the car. For instance they said they spent $1800 on tires and brakes. The sales manager all but told the salewoman to get rid of us when we started to make offers. I thought this was going to be the case at a Bergstrom dealership and now I know for sure. If you want bargain at all for a car avoid Bergstrom. They think they are better than that.
There to help!! - Swellservice
The service department crew is awesome! Over the years we've bought and brought all our vehicles in for service. Always thorough, always friendly and always trying to accomodate. Today was just the tops!!! I phoned with a desperate plea that we had an oil leak and I needed this vehicle for the following day. They told me to stop in and within minutes, it was up on a hoist and being worked on.