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Very happy with the customer service I received at... - Scott
Very happy with the customer service I received at Luther. They were never pushy and upfront about everything. Would recommend to my family and friends.
Top Reviewed Specialists At This Dealership
Certified Sales and Leasing Consultant
Master Certified Sales Consultant
Master Certifed Sales Consultant
We are very happy and thankful owers of Our 2017 Tiguan !... - BLUEFIRE99KF
We are very happy and thankful owers of Our 2017 Tiguan ! Very well taken care of from day 1 of purchase and continuing...beging with August and all others involved. We are Blessed !!!
This is my go to dealership. As long as sales manager Tom... - MARKMICKSLP71
This is my go to dealership. As long as sales manager Tom Daly is still working I will continue my relationship with Westside. Along with Rick Larch in sales. Great team!
Used Car Sales
VW Master Certified Salesperson
Our experience with the purchase of a new Atlas at Inver... - Blraasch
Our experience with the purchase of a new Atlas at Inver Grove VW exceeded our expectations! Brandon Olson, our salesperson was pleasant, accommodating and knowledgeable.
Schmelz Countryside Volkswagen Did It Again! - alyssasan04
Purchased Certified Pre-Owned 2019 Tiguan
I should start by saying that my whole family owns Volkswagens (We could do a commercial at this point!). We have been using this dealership for years and we have had nothing but positive experiences. I initially started searching online because I wanted to upgrade my 2016 VW Golf to a larger, more family friendly SUV. I found three certified pre-owned Tiguans at this dealership that fit my budget and made an appointment. At the dealership, I was able to see all three vehicles that I was interested in and was able to narrow it down very quickly. Throughout the whole process, Trever Johnson was amazing! He was very personable, helpful, and knowledgable. He even went above and beyond by offering to pay for a car wash out of his own pocket as their car wash service was closed for the evening. I highly recommend this dealership and Trever Johnson for your next Volkswagen purchase!
Service 5 stars - Friendly and professional.Sales people... - James Sens
Service 5 stars - Friendly and professional.
Sales people - 3 stars. Everyone I spoke with was wonderful and very friendly. However I did hear one guy talking about the ways he manipulates people into buying cars and getting the most out of them after finding out what they make. I didnt catch his name but he kept talking about how he had been married over 30 years. I'm not surprised by this but probably don't speak that way when you have a customer there.
They main reason for the 1 star review is the Lady at extension 660, I think her name might be Celeste. She was well aware I was there, the phone rang and she says "I'm not answering that!" And proceeds to talk about personal things with her coworker before dropping a couple F-bombs. Then what I gather is a newer sales person went into her office to get help and she was so rude to him I couldnt believe it and actually pulled him aside because I couldnt believe he kept his cool and I wanted him to know that I thought it was ridiculous. Then a short time later I hear "I came in for two xxxxing calls!, their giving all my leads to Brooke, they cut my leads by xxxxen 70%! This place is a xxxxing xxxx show!" I have never heard such profanity around customers in a sales environment in my entire life and I will NEVER buy my 4c or any other vehicle from a place that employs people like this that are so greedy, disrespectful, and unprofessional. It's a shame because everyone else there was wonderful. Just the sales guy who had been married 30 years talking about manipulating people into making one of the largest purchases in their life and this office person who swears like a sailor and has no regard for anyone else. After what I experienced today I wouldn't buy from them unless they correct these problems. I'd definitely recommend them for service though. I hope this helps some of you decide where to buy your vehicle from in the future.
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