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Terrific. Kept me informed with my car as it was being... - DALE27
Terrific. Kept me informed with my car as it was being repaired. I felt that the service department was interested in making sure I was satisfied.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
People are nice and professional.They been very patient... - Norman M.
People are nice and professional.They been very patient to all questions I ask they answered it and we have a good deal.We’re happy that we visited the dealership.
Eric was very good with follow through. He delivered on... - maerae6
Eric was very good with follow through. He delivered on what he promised. I will tell my friends about my experience. He even drove to pick up the vehicle from another location because they did not have the color I wanted.
Great customer service!! Jeff Silverman was very... - Nmd7
Great customer service!! Jeff Silverman was very knowledgeable and helped me find the perfect car! Thank you! I will definitely be a customer for life now.
As a single woman I usually cringe at the thought of... - Lsanders1109
As a single woman I usually cringe at the thought of going to a dealership. My experience with Gerald Kia has changed my mind on that. I was treated with respect the minute I walked in. I didn’t get the feeling that they were trying to take advantage of me. I looked at many cars and I was never once rushed or made to feel like I should hurry up and make a decision. When it came to financing Anthony, the General Manager, was AMAZING! He is genuinely a nice person. He didn’t pressure me or push something I couldn't afford . He took the time to listen to me about how much I wanted to spend and what I wanted my payment to be. He made it happen and I couldn’t be happier! My experience was a great one and when I need another car I’ll go back to them.
Thanks for making everything so easy Andre. You made... - johnstonerica8
Thanks for making everything so easy Andre. You made buying a car fun and easy. Appreciate your help, and I look forward to doing more business with you in the future!
Vince was awesome! This was the quickest trip to... - Kmosley1
Vince was awesome! This was the quickest trip to dealership I've had and I got the exact car I wanted. Highly recommend this place!
I will say that Cindy was nice and polite however she did... - Matt
I will say that Cindy was nice and polite however she did question my knowledge of the release date of the 2021 Kia Stinger as if I did not do any research on the car and tried to use it as leverage for me to purchase the car. I was looking for a Kia Stinger GT1, the dealership stated that they would find one for me. However they were not able to, Cindy stated that the reason they were not able to find a Stinger was because there were not many on the market. Which was true there weren't many, but she tried to tell me the reason why there weren't many was because 2020 was the last year of the Kia Stinger and there wouldn't be a 2021. She told me this 1 week after Kia just announced the 2021 Stinger and it would be sold at the end of Q3. I told Cindy about the announcement and she stated that it was just a concept car and that the car wouldn't be sold. (Why would Kia tell consumers that the car will be sold, but their employee that it's a concept car and wouldn't make it to the market?) Other dealers never told me 2020 was the last year, only her. They never called me back after I told her about the production of the 2021 Stinger and now it's September and 2021 Stingers are on the market. Please do some researching before you lie 😂
We purchased a Telluride in the beginning of March. After... - lisawaitkus34
We purchased a Telluride in the beginning of March. After doing a lot of research and visiting multiple dealers we were on our way to purchase a different car from a dealer in the area. I had my heart set on a Telluride and Napleton had the model and color of my choice. We decided, lets stop and see what happens. We were greeted by Sheila Nieves who was very sweet and professional. We explained what we were looking for and the price we would pay. After a few conversations within 20 minutes we agreed on a price and we purchased the car. We were out of the dealership within 2 hours. Sheila really made us feel comfortable and at easy with the whole process. I would definite recommend Sheila and this dealership.
We just bought a 2021 Kia Sportage and We Love it! A... - Rachel D
We just bought a 2021 Kia Sportage and We Love it!
A HUGE Thank You to Joe, Dina, Eric and of course Andy for the GREAT buying experience. Without all of you going above and beyond and making us feel at ease we might not have driven a car off the lot. We appreciate all the time you spent with us and making us feel comfortable through the whole process.
We will be back in the future to purchase another vehicle or maybe two.
Keep up the Great work and customer relations.
David & Rachel D.
I have been to several dealerships and this one by far... - Csky103164
I have been to several dealerships and this one by far had the friendliest most imformative staff which didn't pressure me at all. I love my new Kia seltos and would strongly encourage anyone shopping for a Kia to visit this site
New to this dealership as I purchased a 2021 Kia Sportage... - Bobbi
New to this dealership as I purchased a 2021 Kia Sportage last week but am happy with the purchase. Josh Lemoine was our salesperson and our interaction was good with him. He understood what we wanted to pay and explained the costs to us. I would recommend Josh to my friends and go to him again.
Assistant Parts Manager
Bob Rohrman Schaumburg Kia