Professional service & care - Boss
Donna Lee is an excellent dealer! She made us feel comfortable and well taken care of. She took the time to explain in detail every step in the buying process and even helped us with setting up our OnStar and other functions in our new car. Our experience was the best we have had in purchasing from a dealership. Would highly recommend her for a dealer.
Top Reviewed Specialists At This Dealership
Commercial Truck Manager
Jacob and Marvin had premium customer service! - Nicky
Jacob and Marvin was great product specialists. They was able to answer all of our questions and made the buying process very hassle free. Thx guys!!
Blessed - Cfin1045
Huge shout to the crew at Phillips Auto Group! Great service and very understanding about your needs. Would highly recommend coming here agian for another purchase. Maybe sooner then later, the campers in the back!👌🏽Thanks for everything.
Great - #Zoomnrn1
Fast, great people, Knowledgeable would recommend it to others. John was very knowledgeable about the Colorado we bought. The dealership was clean very good experience.
No Pressure - MRSADT
The dealership was welcoming in itself. Joslynn greeted me a smile and worked hard to get me a great deal on my Chevy Cruze. She made sure I was comfortable with financing and my car payment. Dennis was a funny guy who also welcomed me with a smile and few jokes. I didn’t feel pressured to purchase and would highly suggest Joslynn as your sales person. Thanks again Dennis and Joslynn!
Recall Service - sally
I Had a recall on my car to replace the airbags. The staff was great they offered to give me a ride home, services was done on time, and everyone was pleasant and professional.
Jennifer was fantastic.
Used Car Inventory Manager
Great Experience - A. Kaye
Lombardi Chevy is a local dealership and when I was looking for a used car, I knew right where to go. I had a number in mind and knew what I could afford monthly and I ended up purchasing a 2007 Buick lacrosse and my payment ended up being lower than I had anticipated. By the time I got to the dealership all my paperwork was done and ready to go and all I had to do was sign and drive. It was simple, easy and hassle-free thanks to my salesman Jim. I have since come back for service on my vehicle and am very pleased with Ed the service manager who actually puts forth the effort to address every question or concern. I will only come to Lombardi Chevy. I support small business' and my community.
Our second Traverse purchase with Terry LaVigne - K and S
We bought a 2014 Traverse from Apple Chevrolet and appreciated Terry LaVigne's kind and helpful advice and service! We saved his business card and of course, called Terry when we were ready for a 2017 Traverse. Again, he was a wealth of information about the new Traverse, and answered all our questions. He was especially helpful setting up the cell phone with Bluetooth and the OnStar Service as well. We'll be back when we're ready for a new car!
Great experience - Jeff S
The staff was very professional and very friendly. This is my second vehicle I have owned from Christenson Chevy and I will always recommend them to all that will listen! Thanks for all you have done!
Exceptional - Jersanmic
Took the car in for the appointment was taking in immediately and then when they promised it. Called ahead of time and got it right in and received a courtesy vehicle to take me back to work and then pick me up in the car was done
Great experience! - Michele
We were given a recommendation to see Dan B. at Smith Chevrolet. We came late in the day, but our purchase was so easy and quick. The employees even stayed past closing to complete our purchase. Dan worked to get us a great deal and even some rebates we weren't expecting. Definitely recommend this dealership!
Does not stand behind their product - Leighann1645
Very dissapointes. This Wasn't our first time at Dralle but the vehicle we purchased last week from them definitely was our last. The car needs repairs that cost as much as we paid and they don't care
Oil change - Montyjr17
It was quick the auto tech guy that processed me in was really cool mike was very attentive and patient.They even gave me a car wash.I only waited an hour
False promises - Nlocascio72
Webb Chevrolet in Oak Lawn
Stay away from this dealer. They will call you day and night to sell you a car, then after the deal is done and they have promised you certain things they will not respond to your emails, your phone calls or anything. I sent emails and left voice messages to the salesman, the used car manger and also the general manager with no response to fix the problem. They are all typical car salesman cheats and crooks, please beware and don't fall for their lies.
Body Shop- Sevice Dert. Headed by Don Sorenson- Great! - Sharon 5
Took my Kia Soul for body work after garage door falling on it. Don and his staff were excellent. I could not have asked for better service and care. Thank you very much, you have an A-One service and body shop. I am very, very satisfied with the work they did. I will not hesitate to use them again for any of services I need for my car.
They lost the keys - Happy customer
I had been looking at a used Cadillac SRX on cars.com for months. I watched it as the price dropped from an initial list price of $23,000 clear to $15,000. I live in Indianapolis and so it was going to be a three hour drive to Chicago to see the car. I had my financing ready through my local bank. I was prepared to drive to Chicago, check in hand, and buy this vehicle - pending any major issues or surprises with the vehicle. I called on Tuesday to express my interest in coming to see the car. An appointment was made for me for Saturday afternoon. I was told to call back Friday and again Saturday before I left, to confirm the vehicle was still available. I did just that. I called part way into the drive to Chicago Saturday. They confirmed the vehicle was available and we continued on our way. I received a call back about 10 minutes later, telling me which salesperson to ask for. He told me he had 32 years experience and would handle me with "kid gloves" whatever that meant. He also wanted to know if I'd be paying cash or financing. Another 15 minutes passed and I received another call. This time they were calling to tell me they didn't have a key for the vehicle and wouldn't be able to show it to me today. By this point I was an hour into my drive to Chicago. They claimed another salesperson took the key home with him and they couldn't reach him. They said they would have the key back Monday. Of course I work Monday and I'm already an hour into my drive. They offered to look for another Cadillac SRX at one of their other dealerships. It was $3000 more and had twice the miles. I declined. They told me the one I was looking at had a flat the night before and that's when the salesperson must have taken the key. They then claimed that that was probably why the price was so low, because the car likely had lots of little problems. I never wound up going there. It turned out to be quite fortunate, as I found the perfect car at a dealership close to home. However, the whole experience was quite frustrating. They knew I was coming all week. They had my contact info. I had an appointment scheduled. They still managed to be missing the only key the day that I was scheduled to see the car. Could have been a sincere mistake (although I think a dealership should be more organized than that) but I wonder if it wasn't a bait and switch as they offered to show me 2 or 3 other cars that of course cost more.
Worst dealer ever !! - Classic 14
My son went into Webb Chevy to test drive a truck they advertised on-line. No-one came out until I got there . 10 mins later. We went on a drive and my son liked the truck. We agreed on the price of the truck and the price of the trade-in. Then waited 2 hrs. to get into the finance guy. Then they added 1 thousand dollars to the price of the truck and tried to hide it. When I asked about the price change they said it was for a special interior treatment( TOTAL B.S.) they do to all of their vehicles.(never discussed prior to this !) I told them the deal was off!! Then they tried to tell me they would give me the treatment at dealer cost because it was already applied. I told them we were leaving and then they removed the 1 thousand Dollar add. The only reason my son bought the truck from Webb Chevy is because it had low miles and he was looking fro a long time. We will never purchase anything from Webb Ever!!
Horrible - Eddie13
They did whatever they can to sell me and extended warranty and now that the car is in there with a problem they won't help fix the situation
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