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Outstanding Service - xcmhx
Peter has been very cordial and accommodating for years now that I feel guilty for just writing this review. Plenty of product knowledge and very down to earth. Not your typical pushy salesman. Highly recommended for a personalized experience.
Top Reviewed Specialists At This Dealership
Bought my Mercedes GLC in 2018 from him. Best sales... - Kleong
Bought my Mercedes GLC in 2018 from him. Best sales person I have diet with. Looking forward to work with him again on my next purchase.
smart Brand Manager
Mercedes-Benz Product Specialist
Maintenance issues - Adamsmercedes
Mercedes Benz of Chicago does an super job trouble shooting diagnose and repair the problem in no time what so ever. My car is as good as new even though it is 4 years old. Thanks to the excellent work of Melvin Peoples I am on the road again.
Sales & Leasing Consultant
Sales & Leasing Consultant
Jason Palmer is our service guy and it’s nice to know he... - Jeteye
Jason Palmer is our service guy and it’s nice to know he has been there a long time. Meaning I know he will take care of my car when I have a problem and get it done right. Having someone there is a big part for me returning and the buying again.l
Great Experience!!! - HMETZ
Entire team from start to finish was considerate, knowledgeable and professional through out the entire process! People were patient and offered various options for consideration.
Tom is excellent! He knows the vehicle very well and has... - Gaye
Tom is excellent! He knows the vehicle very well and has provided us good information about everything. He works fast and was very efficient. He is a good asset to your company.
Do not buy a used car from this dealership they are crooks - puckroger
After 2 1/2 months I finally found the car which met my specifications! I bought a used Mercedes SL from Westmont Mercedes! Then on fifth day I received an ABC suspension failure! Since I'm from St. Louis I took the Mercedes to a dealership here and I instantly contacted the james bloom Who sold me in the car. He said There was nothing he can do about it and we he wished me luck .(The St. Louis dealership which I took it to immediately told me it would take $3950,, and they discovered as additional problem)
Westmont Mercedes is an AutoNation subsidiary . Now AutoNation has this five days 250 miles policy you could turn it back in no questions asked! In addition AutoNation has this 125 point inspection/reconditioning! Westmont Mercedes is in breach of that agreement .I contacted james bloom again and then went to his senior manager. Still no luck and they quickly started ignoring me. After contacting AutoNation I finally got Westmont to start talking to me again! This went on for several months. Westmont Mercedes was willing to take the car back after nearly 3 months! I told them NO! for various reasons.(Including insurance settlements, taxes and, and the upgrades I made to the car, to go out and look for car all over again etc)
Thoughout this time I was willing to go up to Chicago to have the repairs at their dealership..they wouldn't bite.Al Leon Westmont even said well this suspenion just all the sudden popped up(bad luck on my part) I know it wasn't the case because I contacted the previous owner! He had the very same issue.
Finally ,I was willing to settle for $1950 because I really didn't want to sue them in court! I've tried to work with them! I guess I will not be ignored much longer I am going to sue them!
I have never been treated so badly by the dishonorable crooks people at Westmont Mercedes. Beware in buying a used car from them. If they can treat me like this for a stinking $1950, when the dealership brings in millions of dollars what can they do to you?. oh They made a minimum of $6000 of my car!
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