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Everything went pretty good although the car was not... - RandyH
Everything went pretty good although the car was not vacuumed at time of delivery so I did it myself the next day after I noticed. Not a big deal and I realize it is a used car but c'mon man. Those are the little details that keep people coming back.
Top Reviewed Specialists At This Dealership
New Sales Manager
Sales & Leasing Consultant
I was introduced to Angel by Dana who runs the VIP... - Nicolle M.
I was introduced to Angel by Dana who runs the VIP program. She was very personable and accommodating . I’ve been in the market and looking for some time and have been at many different dealerships. After a not so great experience I decided to reach out to Dana again and she introduced me to Angel who was just as amazing! He wasn’t pushy and he listened to my needs. He explained the process which made it less stressful. Top notch customer service!
BMW Client Advisor
BMW Client Adviser
Ralph was attentive, knowledgeable, and incredibly... - Rodrmig
Ralph was attentive, knowledgeable, and incredibly friendly. This is the second BMW I have purchased from this dealership and this experience was even better than the first time. The buying experience was very smooth and painless.
New BMW and Used Car Sales
BMW Genius & Corporate Account Manager
Bill Earnest is great to work with on buying a car. He... - Cortney
Bill Earnest is great to work with on buying a car. He had excellent tips and made the process quick and easy. The car was perfectly detailed in a quick turnaround time and everyone stayed late on a Saturday to finish the deal.
Ralph made the purchase of our new X5 an absolutely... - Brian
Ralph made the purchase of our new X5 an absolutely wonderful experience. Not only did he work out an excellent price for our vehicle but he literally went the extra mile (maybe even 100 miles) to help us get the vehicle we wanted and according to our needs. I highly recommend him and would call him in a heartbeat if I needed anything.
Saw an X3 M40i on the website and filled out the contact... - Ivy PK
Saw an X3 M40i on the website and filled out the contact form. Bridget Vancura called me shortly thereafter and was a pleasure to talk to. That's when our email communication/negotiations started and it was very effective with zero pressure, none what so ever. Bridget was very responsive, too. She got me very close to what I was looking to spend so I think we both made a good deal. When I arrived to pick up the vehicle Bridget was off site so Tony took me for a test drive and tended to me until Bridget arrived shortly after. She was beyond accommodating and held my hand through the entire process down to taking my child seat out of my trade-in and installing in my new car. She also insisted on swapping my plates herself and wanted to carry my stuff when I had my hands full. I bought a lot of cars but never experienced any one sales person this attentive and kind. As far as the X3 M series...what can I say, I went from pretty much Flinstoning around to feeling like I'm flying in a space ship. I don't know if I'll ever be able to go back to a "regular vehicle" after this. This specific X3 M lacks a lot of features that are now standard on much cheaper domestic cars (i.e. blind spot detection, remote start, heated seats, a fun/dazzling dash display, sunglasses storage, etc) but the BMW drive and handling are exceptional and worth the sacrifice.
Always Great Professional Service from the moment Stacy... - Denny
Always Great Professional Service from the moment Stacy greeted me to the time I returned to pick-up my vehicle. I feel very comfortable with Zimbrick BMW’s entire service department.
josh was very kind and pleasant to me, he helped me and... - Mihajlokorceba
josh was very kind and pleasant to me, he helped me and answered my every question, with his help I decided which car to buy and I did not regret it
Patrick is a very knowledgeable, friendly sales person.... - steven.rusk
Patrick is a very knowledgeable, friendly sales person. Always looking to put you in the right vehicle. This is the second vehicle purchased from him and will go back when in the market for another BMW
As always, a great experience at BMW of Peoria. My family... - cire474
As always, a great experience at BMW of Peoria. My family has been buying cars from them for some time now, and our recent purchases have once again, exceeded our expectation! Jim Schertz and Clinton Leman are extremely friendly and knowledgable, lending to the easy, low pressure negotiation process. Skip in finance took his time to explain all the "numbers" in detail, and provided competitive quotes for aftermarket services. Purchase and trade in pricing was equally competitive. Their dealership was recently updated and is beautiful, complete with extensive choices of non-alcoholic beverages in their waiting area!! Kudos to their service dept. as well. Living an hour away, they have always picked up our cars for service and provided loaners... without fail! Dare I say, they truly treat us like family. THANK YOU!!!! :)
Used car manager presents you with Fake Kelly Book... - Disappointed
Used car manager presents you with Fake Kelly Book Numbers on your trade.. Nobody is stupid enough not to check the real Kelly Blue Book Site for life the real numbers. Also check your numbers on your paperwork so they don't change the numbers in their favor. This
Is the fifth new car deal my family has made with Orland BMW. Previous 4 deals were honest transactions. Called and Emailed the GM several times for explanation. No response. Can only surmise that he is afraid to talk because he's hiding some questionable business practices.
Used to be an excellent dealership, not anymore. They've lost my entire family's future business.
If you are looking for a BMW this is the place and Brian... - davidpounds07
If you are looking for a BMW this is the place and Brian Applehans is your guy. Was between 3 different cars, 2 different brands and the entire team made sense of everything I tried to do. They consulted rather than tried to sell me and for that I truly appreciate the experience I had here at Patrick BMW. Do yourself a favor and come here.
Dave Palton - A salesman you can trust - S. Bechen
My husband and I first met Dave Palton a little more than a year ago when looking to upgrade a vehicle. Well, as so often happens, life got in the way. Although our plans had to be postponed, I kept his card in my wallet for "someday". Someday was this past month. I called the number listed and hoped fervently he still worked there. Why? Because it was evident to me that he listened to both our wants, needs, and price point. Dave was able navigate us to the vehicle that met all requirements. Dave not only delivered on a fair deal, but a quality-driven buying experience. I would not have any hesitation in recommending him to anyone looking to purchase a vehicle. Thank you, Dave. Thank you for listening.
Midwest Motors of Lake Zurich, IL -- Thank you! - srichiii
I want to thank you and Phil Cassata for the great service at Midwest Motors! From the moment I arrived at O’Hare from Washington DC, your limousine was waiting for me within five minutes of my call, as promised.
After my flight and short drive to the dealership, I appreciated the expeditious paper work, with no surprises as your office had already provided me advance copies of everything I was going to sign, and, what to bring along with me; very professional.
And although I had done my research on your dealership and saw the video, I was surprise with the large inventory of high-end vehicles. So although I was there for the 2015 BMW 535 for my wife, I saw the next car that I want, the Audi S8!
More importantly, my wife is very pleased with her new car with the detailing of the interior and exterior immaculate.
Lou Bachrodt Auto Mall
BMW and Mazda of Crystal Lake
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