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Chip, your service manager for Maserati Alfa Romero has... - bobnardjr
Chip, your service manager for Maserati Alfa Romero has gone above and beyond his duties to accommodate me and keeping me informed about my service and in any way possible to make me feel connected with the steps it took to completing the service on my car.
Maserati technician one of the most skilled technicians that I have ever seen. I was so comfortable knowing Chris was working on my Maserati at the job needed to be done was going to be complete and thorough. I would like to thank Chip and Chris for going above and beyond their job titles with the help I needed to complete this major service done on my vehicle. I would like to thank everybody at Rizza... Maserati Alfa Romero for the years of service and the expertise behind them.
Top Reviewed Specialists At This Dealership
Great place to buy your next car at a great price! Mike... - zeebaig21
Great place to buy your next car at a great price! Mike (my sales rep) was exceptional! Best car sales person I have ever met. He made the entire process easy and simple which was extremely important as I was coming from out of state. He has continued to be responsive and available even after the sale. Will work with him again as I trust him 100%!
Patrick (Finance) and Perry (GM) were a pleasure to work with as well. Everyone was available throughout the process and it was comforting to know that I was in good hands. Great service top-down. Thanks!
Great service and sales experience. Exceptional after... - Lfc8
Great service and sales experience. Exceptional after sales as well.
Highly recommend to anyone thinking of purchasing a Ferrari. Detailed walkthrough with pictures and service records.
I recently purchased a vehicle from Fiat of Naperville... - honeybunnie48
I recently purchased a vehicle from Fiat of Naperville and it was the best car-buying experience of my life. The staff was very professional, courteous, friendly and customer obsessed! They went above and beyond to assist me with my purchase - ensuring that I received the best deal possible to allow for affordable monthly payments. I am truly grateful for the team at Fiat of Naperville. Edin, Rich and Kathryn were phenomenal! And the owner Joe was so gracious and helpful. I cannot thank them enough. If you are in the market for a vehicle, I highly recommend Fiat of Naperville. They are a highly respected dealership that operates with the utmost integrity and provides a range of luxury vehicle options at affordable prices. An A+ dealership!
Waste of time, gas & toll money!! I spoke with a... - XJENNYX
Waste of time, gas & toll money!! I spoke with a "saleslady" on the phone 2 days prior to driving out to see a 2019 Ford Flex. I then spoke with Lindsay on March 30th, 2021 before I drove over an hour to see the car. I verified that it had a PANORAMIC SUNROOF, as shown in bold print online, my ONLY NON-NEGOTIABLE and that the online price was the actual price less, Doc fees, taxes and title/ plate transfer, she confirmed. I drove over an hour, paying tolls and using gas only to find out from the salesman, Chris, that the price didn't include a "$1,295.00 dealer fee" & an $895.00 fee, for what I don't remember because I turned off my listening and started to get up to leave after hearing about the $1,295.00 dealer fee. So I
I get up to leave and ask if the salesman, Chris, needs to do a TO, I sold cars for 6 years for Bob Rohrman (RIP Bob), anyways he said yes, I'll be right back. He comes back and says what if I can get done of the fees deducted, I said "no, thank you", I'll be leaving now. He then says give me a minute, I'll be right back. He comes back and says, my manager said we can remove both those fees, so do you want to take a look at the car, especially after driving so far? I said, okay, since I do drive all the way out here anyways, I'll take a look. We go to the car, it looks clean, smells good and then I realize it's missing the Panoramic Sunroof listed!! This is a non-negotiable for me!! I ask him, where is the sunroof I verified on the phone? He said let me check that. He said we don't have any other Ford Flexes? I looked it up on my phone and sure enough it shows not once but twice that it has a "PANORAMIC SUNROOF" as a selling point. Chris then suggested that I should have requested a photograph before driving all the way out to see the car because there were no photos of the roof online. Are you kidding me?! It's in BOLD PRINT, it's listed as a SELLING POINT, why would I have called to request a photograph after I already verified it not once but twice on the phone that it did indeed have the Panoramic sunroof!? Needless to say, long drive, 4 big tolls and plenty of gas wasted. My salesman Chris was nice, he is a closer, it's obvious, he just didn't have what I thought he had.
Let's add even not insult!! I get women up at 8:34am the next morning asking how was my experience at Zeigler? REALLY!? Who calls before 9:00 for a customer service call? I called the dealership to ask why in the world they called at 8:34am and didn't they realize it is an unspoken rule not to call a home before 9:00am for a customer service question like"how did your enjoy your experience " and the girl tells me "No, it's 8:00am, not 9:00"!?!? Who is in charge of these nuts answeri the phone at Zeigler? No calls before 9:00am, that's common sense and common courtesy. If you want to contact me before 9:00am, do it in person with a Starbucks in your hand, I like White Chocolate Mocha BTW.
On top of that, the online listing still shows a bunch of high prices options that the 2019 Ford Flex they are selling doesn't have, it's WAY OVER PRICED for what it does have and then you have to figure on the $1,295.00 dealership fee and the additional $895.00, I have no clue, nor do I care, fee.
BEWARE AND DON'T GIVE THEM YOUR PHONE NUMBER, THEY'LL WAKE YOU UP TOO!!
Joe Rizza Maserati Alfa Romeo