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I planned to shop all the dealerships: Toyota, Honda,... - KarenKW
I planned to shop all the dealerships: Toyota, Honda, Mazda, Hyundai... Not. I was greeted at Toyota of Naperville by Ilene (Bitton-Prosneiwski), and we started looking at Toyotas. Once you start sharing your price range and your preferences, Ilene and Toyota will listen to you (!) (Yes!) and get you what you need. I knew Toyota was good. I did not know how extraordinarily good. Impressed and thankful!
Top Reviewed Specialists At This Dealership
Sales
Sales rep
Don Smith our salesman today was fantastic! He went above... - BethR
Don Smith our salesman today was fantastic! He went above and beyond to find us the perfect car and make the process easy after we had a very stressful day he was great!!
Toyota new and used car sales
Lexus, Toyota and Used Car Sales
Great service, patience and knowledge. He was so... - ninewan
Great service, patience and knowledge. He was so professional and walked us through every step. I would highly recommend anyone to work with him! Thanks!
Sales Consultant
Sales Consultant Master
Jerry Giec is the best! He knows what Customer Service is... - Kulesz69
Jerry Giec is the best! He knows what Customer Service is all about! He was extremely helpful and very patient with our car request and did not giving up on providing us with the car we wanted. Thank you Jerry and looking forward doing more business with you and Bredemann Toyota!
Sales Manager
Craig in the service department always makes me feel like... - Marthamika
Craig in the service department always makes me feel like I am important and my car is of great value. He is really knowledgeable, professional, and listens to what I have to say. He has always gotten my car up and running and keeps me up to speed on what the progress is. I love working with him because he is honest and tells me like it is. G
Sales & Leasing
The service is excellent and the repairs were both done... - RSKRUMPE2811
The service is excellent and the repairs were both done quickly and efficiently. The service manager was very good at his recommendations and got the work done so I could pick up me van after closing. All was done over the phone and paid for quickly.
Product Specialist
Friendly sales and finance staff, straight forward... - NASIR.Z.SIDDIQI
Friendly sales and finance staff, straight forward process. It just takes little too long between car selection and paperwork signature. Overall good experience at Oak Brook Toyota
Toyota Product Specialist
Stopped in to look a car for my daughter. Cassidy was... - bb
Stopped in to look a car for my daughter. Cassidy was friendly, and courteous with us before, during, and after the test drive. She was able to answer any questions we had. My daughter ended up wanting to go with a different vehicle and we left after the test drive. I'll be going back when I'm ready to shop for another vehicle.
Sales Associate
Sales Rep
Sales/Leasing Consultant
They were absolutely amazing. Melissa made things so... - Isaac.torres18
They were absolutely amazing. Melissa made things so smooth and stress free. She is personable, honest and very knowledgeable. I felt like she valued my time and I never felt like a bother even though I asked a lot of questions. I would recommend Melissa and Elmhurst Toyota to everyone I know.
Internet Sales
Oil change and tire rotation. Hard to wax eloquent about... - Uplander
Oil change and tire rotation. Hard to wax eloquent about that but a cup of green tea in the waiting room was hot and green on St Pat day.
I walked in as a first time car buyer and Carolyn Jones... - aubreymaciosek
I walked in as a first time car buyer and Carolyn Jones helped me out so much! She explained everything! Highly recommend her and Hesser!
An experience I won’t forgot, the service that me and my... - jordan021503
An experience I won’t forgot, the service that me and my family received was great and fun. For my being my first time in a place like that and purchasing my first car it was an amazing first experience, thanks to Bob!!!
Patrick did not pressure me into anything, he offered... - sgenz5842
Patrick did not pressure me into anything, he offered options and said that he would be there if I had questions or needed anything but never pushed. He was available and located exactly what I wanted asap. I would recommend Patrick/Highland Toyota to anyone looking for a vehicle.
i was shopping for a new to me (used) Toyota and found... - webzito45
i was shopping for a new to me (used) Toyota and found some great vehicles online at St. Charles Toyota. I sent an inquiry about a RAV4 and started working with Robert "Bob" Pearson. Bob worked with me on a few vehicles, providing options & pricing info. Bob was great to work with & extremely knowledgeable in every facet of my purchase! From my first interaction with Elizabeth Kendhammer via the internet to talking about Big Ten sports with the owner Steve Alf - everyone at St. Charles Toyota was fantastic! To close out the deal with Finance Mgr Efren Martinez.
Found the Rav4 I was looking for online set up and... - Jaime Bell
Found the Rav4 I was looking for online set up and appointment with Dave who had a sales man bring truck inside out of the rain for me to look at. Graet man!ger great sales and great finance! Probably the easiest and most friendly staff ever when buying a car. Made this absolutely pain free and got me in and out rather fast. Brought home beautiful new suv and am super happy I chose this dealership. Will definitely do business with them in the future
I was pleased with how quick and easy the process was. I... - John
I was pleased with how quick and easy the process was. I live an hour and a half away and went to Smart Motors to get a Highlander in the color I wanted. The sales team did most of the process over email beforehand and had the vehicle ready when I arrived. The paperwork process was quick and easy and I was on my way in less than an hour total. Buying a car can be a painful process but Todd W. and his team made it very pleasant.
Excellent customer services !! They are super nice and... - Alice
Excellent customer services !! They are super nice and work with you great. I have a Toyota where I live, but I rather drive to Toyota Iowa City for the attention and best service they have
As always East Madison does an excellent job and always... - Dennis
As always East Madison does an excellent job and always friendly. Why do I have to type so many words? The first sentence says it all.
James and Jose, are the backbone for customer service in... - smithharry741
James and Jose, are the backbone for customer service in the service department. If any work has to be done it is explained and you may also receive an alternative to the work needed. James is very professional and appears to want complete satisfaction for the customer.
As always, the team at Smart Toyota, was friendly and... - mrashopper
As always, the team at Smart Toyota, was friendly and efficient. The testing when I had my oil change, showed that I had very little rear brake pads left. I had not had any trouble stopping, so I wouldn't have known this, if they hadn't checked. Ken Reimers made an appointment to fix the brakes the very next week. Thanks to all of you.
We had the pleasure of working with Matt. He was... - Nikki
We had the pleasure of working with Matt. He was friendly, very helpful, and made for a very positive experience. I have recommended, and will continue to recomend this place to anyone looking for a new vehicle.
Kamil and Leo took a very good care of me. Very... - Luis Valles
Kamil and Leo took a very good care of me. Very professional and friendly atmosphere, Definitely recommend this dealership for all your new or used purchases!
I loved working with Anderson-Weber when I was searching... - DBQNative1974
I loved working with Anderson-Weber when I was searching for a replacement vehicle for my 16 year old who, who unfortunately, totaled theirs. The sales staff was able to find something within my budget that was reliable for a teen driver AND it had a maintenance plan included. What more could a mother want? Thanks Anderson-Weber for making it an easy decision to come to you for our future purchases!
Good customer service ! practice social distance everyone... - delgadoelena40
Good customer service ! practice social distance everyone had a mask. I would recommend this do this anymore awesome accommodated me coffee water and snacks while I waited
Curt Harrison messaged me after seeing my interest in the... - sjbccgray
Curt Harrison messaged me after seeing my interest in the 2017 Chevy Traverse that was advertised and answered all of my questions. He turned me on to Kenneth Hunsinger, who turned out to be the best darn salesman ever. He was totally up front and honest with me from the start. I really appreciated that. Then after listening to what I had to say, he answered all of my questions and went above and beyond to get me exactly what I was looking for and at a great price! I highly recommend going to Galesburg Toyota and looking up Ken Hunsinger to help suite you with a vehicle that is exactly what you want and more!!
Internet pricing made my search much easier. Trevor R.,... - Harley T.
Internet pricing made my search much easier. Trevor R., Mike W., Derek, and the internet sales team were awesome to work with. They made sure I was able to get the right vehicle and options I was looking for. The experience was simple and communication was top notch. I would definitely refer a friend to Toyota of Fox Lake without hesitation.
It was an easy and pleasant experience. Both getting... - James Sundblade
It was an easy and pleasant experience. Both getting information via email and in person. Love my car and got a great deal. Thanks to Marissa and Stephen!
If I could give zero stars I would. Bait and switch game.... - Valeriecordon
If I could give zero stars I would. Bait and switch game. Showed me one vehicle and said this is just like the one we will sell you but it’s in detail it just was traded in they said. Go next day to pick up car and now the windshield is broken and the new tires are cheaper
Total waste of time. We wanted to try a used camry which... - anniepr
Total waste of time. We wanted to try a used camry which was being detailed when we went. Took an appointment two days later to try it, we arrived on time but they were totally unprepared. Took half an hour just to see the car, the salesman we took the appointment with was a no show. When we saw the car it was heavily scratched on all sides, uncleaned, not even vaccumed, yet they knew we were coming to try it. The worst was that they seem to think this was a normal thing to do. Very disappointing.
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