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Chris was very knowledgeable on all things Volvo... - Golf247
Chris was very knowledgeable on all things Volvo including differences in packages. He was very detail orientated in going over the cars features both during the sale and setting up our new vehicle.
Top Reviewed Specialists At This Dealership
Marc Kubil is fantastic in every respect and follows... - MARK.SALAMASICK
Marc Kubil is fantastic in every respect and follows through on timing and what is best for the vehicle. His experience can't be replaced. The scheduled appointment plus the addition service that was recommend was done as promised and was done right.
Great place to service. Communication was through text,... - pquine
Great place to service. Communication was through text, didn’t have to call and wait leave message or wait for a call back. Super easy!
Franz was easy to work with, professional, and... - Jon L
Franz was easy to work with, professional, and knowledgeable. Andrea moved through the financing process quickly. The dealer itself was more than competitive on pricing and has a great selection. This was the best car buying experience I have had.
What a painless process. The employees treated us like... - Dan Bury
What a painless process. The employees treated us like family. I would not buy a car anywhere else! Great, great people and fair prices!! I highly recommend Junge for your next car purchase.
The service rep with whom I worked, Anthon, was... - Klhatch1
The service rep with whom I worked, Anthon, was professional, courteous, and able to answer my questions and address my concerns. Whatever Landrover is paying him isn’t enough.
I am very satisfied with the car and customer service I... - Janina
I am very satisfied with the car and customer service I have received at this location. Very impressed. I have visited another Volvo dealer in Chicago land area and I was very very disappointed. Angel, my sales person took his time, followed up with me, did a great job explaining and answering my questions. It was a pleasure working with someone that knows so much about cars. Once again I am very satisfied and I would highly recommend Volvo of Orland Park.
TRIED TO SEEL A DAMAGED CAR - MKR
There staff was nice enough. I was looking at a White xc40. No accidents reported via car fax on the dealer’s description. One owner. Price was right. Received an offer by email with negotiating room. I drove there from Indiana.
I get there for a test drive and there is a MASSIVE shudder under hard braking. The sales guy tells me “it’s just a high spot on the brakes.” (What??) And that “it’s common and easy to fix.” (Wait. Why would I buy a car from you that has a brake issue AND needs immediate attention?)
The service manager and sales guy both kept saying that it was still under warranty. I think they expected that because I had driven 2 hours to get there, I’d buy the car no matter what. WRONG. I asked for a full car fax. True—no accidents reported. HOWEVER, there was “damage” reported with suggestion that the car be checked but a mechanic. The sales guy had told me it was a Volvo-certified car. (It wasn’t.).
Short version: Dealer tried to sell me a car that needed serious brake work OR that had frame or front end damage. Worse, the dealer misrepresented the car online.
Sales guy told me: “nobody drives the cars this hard on a test drive.” (I was at 40 mpg and hit the brakes.) I told him “of course they do. If a deer jumps in front of the car and your kid is in the back seat, you need to know if the car will stop without issue. This one won’t.” He was quiet after that.
Don’t buy from this dealer. Any dealership that will put a car like that on the lot and have no reason for it, no solution, is to be avoided. I don’t care how many pretty $150,000 Mercedes they have in the showroom.
Not the best service center - Manny
Except one or two employees, service center staff behaves like they are doing the customer a favor and doesn't care to listen to the customer at all.
Mo at Parick was a great salesperson! He understood my... - Nathan A
Mo at Parick was a great salesperson! He understood my needs and that I did not have a lot of time, so he made sure everything was ready for me when I test drove the car, had my car evaluated for trade and during the sales process. I highly recommend him if you want great service!
Dinner and a new Volvo! - Pamela12464
Stopped by McLaughlin on our way to dinner, 1st time at the dealership. Kris Hutton met us as I was interested In driving the new Volvo XC40. At no time did we feel rushed or hurried as we arrived at 4:30pm on a Saturday afternoon. Kris was extremely helpful and knowledgeable. We then met with Josh to review cost as I was surprised that I liked the new XC40 more than the Audi Q3 I had driven previously. We asked Kris to call us back on Monday morning which he did as soon as he arrived in the office. We purchased the car over the phone. The dealership was extremely easy to work with in picking up our vehicle when it was convenient for us as we live an hour away. Joe Wilson in finance was very knowledgeable and answered all of our questions in a seamless process. Kris Hutton was very informative in setting up our new car and following up after we were home. We are looking forward to working with our new dealership at McLaughlin Motors.
Volvo Service Dispatcher
The Autobarn Volvo Cars of Oak Park
Volvo Cars Lisle
Volvo Service Manager
Detailer & Lot Manager
General Sales Manager
Scherer Lincoln Volvo Cars