PAdams Awesome Customer Service - Padams
Hollywood Dealership was awesome! Tom Chitwood very friendly and professional from the time I drove up on the parking lot to the time I drove off. Tom answered all my questions and concerns in language I understood regarding my car repairs. Keep up the good work Tom you are appreciated!
Top Reviewed Specialists At This Dealership
Great people amazing atmosphere - Momof3girls
These guys are the real deal. Very easy to work with, great selection, and they made sure I was happy and understood everything before signing. If I could give them 6 stars I would!!!!
Satisfied customer - Mrs.wsrren 93
Great group of sales people and service ,works hard yo get you in the car you want that day would not go any place but there if and when I look for another car
Senior Sales Consultant (The Queen)
Best car buying experience - Stephanne71
This is actually the third car I've bought from Enterprise. I would recommend any one who needs a car to try Enterprise first. The Staff is very helpful and knowledgeable. If they don't have what you want, they will find it. Always a great experience!!!!!
Wonderful Experience - DH
I want to thank Frank Leta outlet for excellent service provied to me. The moment I arrived I was greeted and not pursued. There is an exceptional friendly atmosphere at this dealership. My Sales was Miran( I apologize if misspelled) and not only was he very accommodating, pleasant, courteous but also very knowledgeable on imports which I purchased Thank You Miran!!! I was provided time with the vehicle and was not pressured on a quick decision I want to thank the complete Sales team including Management for the assistance provided to me so I could purchase a excellent luxury vehicle. Finance was handled by John there too I need to say Thank you!! John is very thorough and can/will answer all questions. The vehicle was detailed before I left the dealership and Sales still provided polite conversation and assistance after the purchase. Thank you for my Audi and I will return for my next car purchase here.
Jim butler auto plaza - BJones
Jim Butler autoplaza took very good care of me . Megan Steahle was very helpful in helping us purchase a premium used auto, along with Jim Hodgkins the finance manager, for once buying a car made for a pleasurable experience. The jim butler alfa romeo dealership was awesome, very beautiful.
Great Experience and will buy again - Brookplaza
Things couldn't have gone any smoother! I recommend this dealership, they have a lot of vehicle options to choose from. Will buy again from Travers Autoplex.
Great selection of vehicles and they go above and beyond - Cargirl
Was extremely please with the service I received purchasing my new vehicle! The finance manager went over everything in detail and I left feeling extremely comfortable with my purchase. I will definitely be back and will send friends and family with no doubt they will have the same amazing experience as I did!
Highly recommend them. - Alan & Sandra Schade
Scotty and the other employees were awesome.
He made sure that we drove off the lot with the car we wanted.
I highly recommend them to everyone.
Thanks again. Alan & Sandy
Awesome customer service - Mqalbani
Their customer service is excellent but they are very busy on weekends so they need the staff. Richard the manager was very helpful to get nice rate
A very positive experience - Louis Vitucci
I particularly liked the no-hassle sales price offered by enterprise. I did my homework, and the price offered on the '16 X5 was at least a few thousand dollars better than what I could expect at a BMW dealership. The friendly atmosphere was very comfortable, and there was absolutely no pressure from anyone at Enterprise throughout the entire process. My salesman, Cory Critchell, was helpful and informative. All my questions and concerns were addressed on the spot. I have already recommended to my friends that they buy cars from Enterprise.
Good experience - Notmy FirstRodeo
I had shopped at several dealerships. I liked the friendly, accommodating service at the Enterprise location. There was a broad choice of inventory, different makes, models and price ranges. It really made the entire experience very user friendly and pleasant. I have already been recommending Enterprise!
Will be Back!! - Very Happy Customer
I dealt with the entire Hubler Auto Plaza team. They all worked with me on my bad credit to get me in a reliable car at the payment I needed. I Couldnt be any happier and I will be referring all my family and friends to Hubler Auto... Will definiately be back for my next purchase! Thank you to the entire staff!
Awesome & Enjoyable Car Buying Experience - Allison Bennett
If you are in the O'Fallon area I highly recommend going to Interstate Motors to make your next car purchase. This team was awesome and delightful to work with. They made everything very simple for my first car buying experience. I rated them 5/5 because we experienced no problems, the car salesman Dave was a joy to be around, and everything was completed in a timely manner.
Jay Cox is Awesome! - David M foster
I recently purchased an '08 Buick Enclave from this dealership. Jay Cox was the salesperson I worked with. From the start, the communication and service were top notch, but what earned them a five star review was the way they handled a problem that arose with the car within a few days of driving it off the lot. Jay told me to come to him if I experienced any problems with the car, and sure enough, a couple days after I bought it, there was an unbearably loud feedback sound coming from the speakers whenever I tried to play any music, or even use my turn signal. It turned out that the car needed a new amp which I was told was about $600. (Not sure if that was just the part or the part and the labor, but, either way, not a cheap fix.) They replaced the amp for free because as Jay put it, "he wouldn't have bought that car if he knew that needed to be replaced." Bommarito was not legally obligated in any way to repair or replace that part for me, but they did it because it was the right thing to do, and businesses that do the right thing without being made to are few and far between.
Disappointed customer - Disappointed Customer
This place seems nice until a problem arises then they show exactly what they think of you. The worst customer service I have ever witness In life! Has a serious commitment with getting titles promptly to customers then lash out at you if you correct them and refuse to aknowledge mistakes and challenge you to a screaming match... absurd cannot explain this dump! Nothing like the Fred Leta Honda or Acura dealerships!
I needed a reliable 1st car for my son - Becky Homfeld
I was looking for an affordable vehicle for my 17 year old son. I happened to see a Facebook post by Dave Woellaeger. It clearly stated that he had about 15 different vehicles available and how much each one cost. He was very honest and upfront about what each car entailed. I was extremely impressed with how fast, courteous and forthcoming Dave was from the very beginning. From the moment I saw the car posted by Dave to the time I bought and took possession of the vehicle, only about 12 hours had passed! I'm still in awe that the vehicle was as clean as it was and even though it was a 15 year old vehicle, the interior is absolutely immaculate!! This is absolutely the perfect first car for my son and ANYONE'S son for that matter!! It is in great shape and it's perfectly safe for my son's first car. I would highly recommend anyone going to see Dave at Grow Automotive, he's definitely going to take as good of care of you as he did of us! And as an added bonus...I now no longer have to let my son take my good car nor do I have to run around playing "taxi cab" with all my son's friends/girlfriends!! ~~Thanks again Dave, you have no idea how big of a life saver you've been. Additionally, if anyone has any specific questions about my experience with Dave and Grow Automotive, I'd be more than happy to answer anyone's questions. If needed, you can ask Dave for my personal cell number.
Very professional - Lexus
My sales guy Shane was great:) friendly and energetic. I was in and out with my new car in no time. I definitely would recommend this car lot to my friends and family.
Extreme shady business practices - Hondatim
Bought a used SUV. All was good until we got an independent safety inspection done. No way it should have. Been sold with a current passing certificate of inspection. All brake lines were rotted, power steering hose leaked, serpentine belt needed to be replaced, front rotors were past tolerance(someone put new pads on to try to disguise this issue).
When we took it back to demand the issues be fixed... The dealership (10 days later) decided to say the loan was denied. We already received the transfer title and remaining paperwork in the mail .
They said they had to take the vehicle back. Strange how the whole situation panned out.
Don't worry we have proof of an seemingly illegal inspection done.
Consider this. Someone decided to pass a vehicle that had no business being on the road at all. The brakes were not working properly and could have completely failed. The power streering could have failed.
How would anyone feel if they lost a family member because someone passed a vehicle with issues like this?
Shame on this dealership on several levels.
I would never set foot on their lot for anything.
Take the bi state bus first.
Unprofessional - Debra Parson
AutoCenters St Charles
Used Car Dealers
3621 Veterans Memorial Pkwy, Saint Charles, MO 63303
20.5 mi - 29 mins
9:00 am - 6:00 pm
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AutoCenters St Charles
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It has truly been a headache dealing with this company.First off I wrote a review months ago.And they said that they would have someone reach out to us.Well guess what that never happened.So we had taken our car to a Kia dealer to have it appraised.So this 2014 Kia Optima that they had us paying $15,000 dollars for was only worth $11,000.And then they told us that this car had only been in one accident lies.The car had been in two accidents one fender bender that they told us about.And then another one more major.And we are looking into taking them to court for that.And they can't lie we have the paper work to prove it from there company and also from the Kia dealer.And they constantly feed you lies from Patrick to Steve.We took them the paperwork to send off to get our refund back for the GAP insurance.Come to find out when I called EFT insurance two weeks later to find out if they sent our paper work in they hadn't.And Steve assured us that they would put it in on June 26,2017.We had to send them the paperwork ourselves.And now the insurance company notified us that the refund had been issued to them.So my husband and myself reached out to Steve he told us he needed the lien release paper.So I emailed that and also text it to him.He told my husband that they were going to get it processed.And it should be ready to pick up August 14th or 15th.So I called them Steve said that he had to call and see if they had processed it.Another one of his unprofessional lies.So my husband waited and called back in a hour.And he got hung up on like three times,before Steve got on the phone telling my husband I didn't tell you today.I said the middle of next week and here you are calling me Monday another lie.And whom do you think you are speaking to like that.They are very rude at this location.We just want our money so that we can be done with these people.And if you are going to respond we will be reaching out to us please make sure you do it this time.
Very quick - ethanm
I traded in my car for a truck. Tested the truck one day and bought it the next business day. They were very quick and nice about the process.
Courteous Professional Service - Farmguy
Called dealer about a truck listed on their website. Salesman I spoke with was very courteous and knowledgeable. I decided to visit the dealer and ended up purchasing the truck. Great service and love my new truck!
No Response - PetrolHead
I trade often and am always on the lookout for quality pre-owned German cars. Imports Limited usually has a few lower mileage BMWs on their lot that pique my interest. If you notice, some of those cars have sat there for a very long time. I tried to contact them on multiple occasions for trade appraisals, After they took my information, they never returned my call. I am not one to wait, so I did business with someone else. They always sound very shady on the phone and ask questions multiple times. They also prefer to text. As I said, I trade a lot and have decided I wont call them again, even if they have a nice vehicle on their lot. Communication is the key to keeping a good business relationship.
Liars & Thieves - Clem Dog
April 3, 2016
Subject: Stock #866 - 1967 Dodge Dart
Dear Mr. Soliday,
I have been writing this letter to you, over the past few months, in my mind. Now I am going to put it down on paper and send it to you.
First, the subject car you sold me is nothing more then a selection of junk yard parts that were collected from other A body MOPARS and assembled on a 1967 Dart GT frame. The car was misrepresented by you and Mr. Ferguson (title owner). There is so much wrong with this car that I don't know where to start, maybe at the beginning would be the best place.
As I told you in my telephone call, there was no "over-drive unit" in the car, as YOUR dealer description noted. The glove box is also missing. A critical chrome piece that is unique to convertibles, is missing. Oh, aren't pictures just great! They can hide or obscure so many things.
And guess what! When I got the vehicle on a lift, there were the blown rear shock absorbers and the leaf springs so fatigued that they could not hold the vehicle in a correct manner when making turns.
So, new shocks have cost me $100.00. And new springs with all of the mounting gear/hardware has been around $450.00!
Oh, and about those NEW tires, they would be great if they were only the right size. The right sized tires just cost me $450.00. That way the sides would not rub on the inside of the rear fender wells. And talking about fender wells...where are the front fender well braces?
Why are the heater hoses plugged on the engine block? Is there something wrong with the heater core?
Yes, I'll agree the "chrome bumpers look great", especially the rear one because it belongs on a 1969 A Body MOPAR not this 1967. Oh, and did you know that I'll be spending an additional $500-$700 for a correct rear bumper? Of course you did, you know what these old car parts cost. I do need rear back-up lights!
None of the front fenders are correct. And the trunk lid is wrong. What wreck did these builders get them from? There are NO "GT" badges on the front grill, fenders nor on the trunk. As a matter of fact, the Trunk molding is missing. The fact is, that there are NO xxxxx in the body/panels for the "GT" medallions to fit into!
And the brakes, yikes!!!!!!!
I love one of your comments that you made in a message to me; "This one is exceptionally clean and freshly restored including a new crate motor.".
FRESHLY: "Revived or reinvigorated".
RESTORED: "To bring back to an original or normal condition".
Well, none of that was done, except the crate motor!
Today! A new day, I rolled down the passenger window and it fell out of it's track! Well, I was going to change all of the locks anyway, because they don't work. So I'll fix the glass problem when I take off the door panels.
Well, I've grown tired of identifying and explaining all of the problems associated with this "1967 Dodge Dart GT Convertible", so I am going to just list everything wrong, damaged or MISSING;
Overdrive Unit Missing
Front Fender Turn Signal Lights Missing
Radio Antenna Missing
Radio Speakers Missing
Third member Snubber Missing
Side Bumpers Missing
"Dodge" Emblems (Front & Rear) Missing
Tail Panel Missing
GT EMBLEMS (4) Missing
Front Fender Braces Missing
Sun Visors Damaged
Rear View Mirror Damaged
Rear Bumper Wrong
Back up lights & lenses Missing
Glove Box Missing
I am never going to forget your, "FRESHLY RESTORED"
description....I think I'll keep a copy of that in the dart.
Well Todd, I'll end now. There is a lot of work for a 68 year old man to be doing, so I better get started. Anyway, you can guess how I feel about all of this and in this new day and age of the internet and communications, I will be spreading my story. And even the local car clubs will enjoy this story. Yes, I know, I sighed, "AS IS".
Oh, by the way....you should of called me back like you promise to.
Sincerely and very pissed off,
PROCEED WITH EXTREME CAUTION!!!!!!!!!!!! - b1824
BUYER BEWARE!!!! This dealership sold me a vehicle with 29, 200 miles that failed after less than two weeks of operation. The sales person (Christy) was great, however, my experience with her employer was less than desirable. I am fresh out of a bankruptcy and could not afford the cost of an extended warranty and felt the car would be reliable for a reasonable amount of time prior to needing any moderate to major repair. The car was a 2006 Mustang GT that had aftermarket performance parts installed. One of these components was the throttle body (brand new) and unbeknownst to me, it needed to be professionally "tuned" in order to function correctly. After a bout a week or longer I did some city/stop and go driving and the car died on me several times almost getting me hit at a red light. I had a diagnostic performed and was told there was an issue with the throttle body assembly. I immediately submitted this information to the dealer and they informed me that the car had been sitting a while and the throttle body just probably needed to be cleaned and serviced and that my in house warranty only covers "internally lubricated parts." After several minutes of back and forth, the sales manager Joe agreed to have the throttle body cleaned and told me he felt this would resolve my issue. I dropped my car off as planned and upon checking on the status, I was then told by the office manager that nothing was wrong with the throttle body and that since it was a performance part it will need to be tuned to operate correctly with the vehicle. Several calls later, I found out this was in fact the issue and that professional tuning can run $110-150 dollars an hour and can take up to 4 hours. The manager didn't even have enough decency to come out and speak to me when I picked up my car, as he sent one of the porters out with my keys. None of the performance modifications were made by myself and existed on the vehicle prior to me purchasing. I feel as if the dealer should stand behind their cars and any "tuning" that needed to be done as a result of their advertised "extras" should have been done prior to selling the vehicle. In addition, the staff ,aside from my sales person, was very nonchalant, unfriendly and lackadaisical to say the least. I can admit that I did decline their extended warranty however; I highly doubt it would have covered aftermarket parts placed on the car by the previous owner. At any rate, they basically turned their back on me and told me it was my problem. I am a well informed consumer and fully understand the ramifications of not getting additional coverage's however; I do not feel its reasonable for a vehicle to fail or need several hundred dollars worth of professional work done less than two weeks after buying the vehicle. I have purchased over 16 cars in my life time, and I have never had to make any repairs on any car purchased after less than two weeks of use. I had hoped their reputation, rapports, and relationships meant more to them, but at this point I have no choice but to share my experience. The car looks great, head turning show room floor muscle car...that can only be ran on the highway after two weeks of use. If you visit the BBB's website, you will also see other reviews similar to mine regarding this dealership. I have also searched other websites and found reviews eerily similar to my own story. People purchase a car, then shortly after they have issues and the dealership refuses to stand behind their product/vehicle. To add insult to injury, they keep reiterating that I declined an extended warranty; however they never address the fact that an extended warranty probably doesn't cover AFTERMARKET AND PERFORMANCE PARTS INSTALLED BY THE PREVIOUS OWNER. In all fairness, they sold me a very nice car and I will not claim that it is a lemon, however; they did sell me a car that proved not to be reliable only after less than two weeks of use. Buying from this dealership will be a crap shoot in my opinion. They have really nice cars, but do not expect them to stand behind them. As a last ditch effort, they also keep reminding me that I put close to 900 miles on the car which has absolutely nothing to do with the matter. It is a car, I have a life, yes its been driven...all xxxxx to avoid accountability in my opinion. I will dedicate a portion of my life to sharing my experience I had with this company. Thank you for reading my review!
St. Peter's Auto Group O'fallon Mo - ScubaSteve123
Overall good experience. I Had a few issues on a trade-in but the general manager Matt was really helpful and correcting issues. Matt cut a check for $2109 for a clerical error and another $500 for half my original. Down payment and another $25 for DMV late fees. Matt kept his work and went out of his way to make the situation right. They corrected and helped with everything said they were going to. Matt had one of the team bring me my title so I could get the vehicle registered and all is good!
BEST SELECTION OF PRE OWNED HIGH LINE AND FINANCING OPTIONS - rover hova
I dealt with Ryan and Chris they were excellent with assisting the salesman John to execute my needs to purchase my dream car a 2015 Range Rover SC with 2.9% APR with the hefty balance of my trade .
Manager has a horrible attitude towards women - Niko
We purchase a truck from them and when I took it back because of an issue the manager interrupted the conversation with the salesman and began YELLING at me. If I had been a man, he would NEVER have spoken to me the way he did. NEVER will we go back to GMT. The salesman, John, was a very nice guy. The manager....wow...never again will I subject myself to that kind of verbal smart-mouth attitude from anyone. 4 stars to the salesman, John, for his friendliness.
Horrible customer service - Don't go to Auffenburg
Made a "VIP" appointment for 12:00 noon on Saturday
Received a phone call 45 minutes before reassuring that I was going to be there. Said yes I'm on my way it's an hour drive for us. We arrive at 11:50 am and we are told the car was sold an hour ago by the Aaron Hess the salesman that I made my appointment with. I had informed Mr Hess that I was paying cash and it was a bit further than I wanted to drive. I was reassured the car I was looking at would be worth it.
What a way to up hold the dirty snake salesman stereotype
THE WORST PLACE AROUND - Gtyler97
I spent 3600 I got from when my first car was stolen on one of Dans cars 3600! For its engine to blow after their 'three month warranty'
Turns out the car a mazda protege5 2003 was a scrap car he bought for 500 and I was xxxxxx out of 3600 dollars
Hollywood Motor Company