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Cliff helped me find the best car for my budget with all... - Jen C.
Cliff helped me find the best car for my budget with all of the features I was looking for. I am pleased with my purchase.
Top Reviewed Specialists At This Dealership
We were so impressed with the whole process of our car... - Cloverleafacres
We were so impressed with the whole process of our car purchase! Eric had everything ready and was so nice. We didn’t feel pressured and we felt that everyone was very straightforward with everything. What you see is what you get- there are no hidden costs. We are so pleased!!
Very friendly and went the extra mile to make my... - ledwards1860
Very friendly and went the extra mile to make my experience the best. Fixed a problem with the cart that I was buying before I left so I could have peace of mind.
Internet Sales Manager
Such a great group of service folks. Special thank you to... - mikenbckc
Such a great group of service folks. Special thank you to Andrew McMillin super knowledgeable and answers all your questions. Will be back on next service.
Wonderful experience purchasing a new truck at Chuck... - Kerry.ayres
Wonderful experience purchasing a new truck at Chuck Anderson’s. Ricky was awesome. Low key and nobody was pushy at any time. Gave me what I wanted for my trade in and just a wonderful experience. Thanks to the staff.
I liked that there was a easy way to buy a car without... - sdbrown316
I liked that there was a easy way to buy a car without pressure. I got mad at Rich because I thought I was the ugliest guy in the world until I met Rich.
I have never had many problems with the dealership, had a... - Bbfab1022
I have never had many problems with the dealership, had a couple of service and George took care of them with no issues. I will continue to purchase from this dealership
George Indelicato was the best salesman I have ever dealt... - ashlicrawford
George Indelicato was the best salesman I have ever dealt with when buying a car! I found what I had been looking for & inquired online about it. George responded promptly but didn’t push me. He was so helpful, honest, & made sure we were 100% happy. I highly recommend him! We bought a Cadillac Xt5, & couldn’t be happier with our purchase. We live 2 hours away & he did everything over the phone we could before we came to test drive and purchase. Very thorough and answered every single concern or question we had. It was absolutely worth the drive! Thank you, George for the amazing experience!
Great Customer Service - Lindsie V.
I have been to a couple different Ford Dealerships around the KC metro area. Matt Ford is hands down the best one I've dealt with. Chris in the service department is GREAT!!! Will make Matt Ford my preferred Ford dealer from now on!
Corbin has earned our repeat business! We're really... - dunnfamily
Corbin has earned our repeat business! We're really happy with our new 2020 Ford Explorer and Corbin had to search the entire country to find a dealer trade to make it happen.
Do not believe a word. Metro ford will apparently do... - Pem
Do not believe a word. Metro ford will apparently do anything for a sale including lie. We traded in a lease for a Ford. They claimed they bought it out. One month later we received a bill for hundreds of dollars from the previous lease. Called metro sales rep, manager and owner...everyone lied through their teeth. I would highly recommend another Ford dealership.
Went to Louisburg Ford on 11/9/2020 and worked with Jimmy... - knp54
Went to Louisburg Ford on 11/9/2020 and worked with Jimmy Baker on the purchase of a new car. Pickup was traded in on a 2020 Nissan Rogue with 18,000 miles. Great dealer and a great sale. Highly recommend.
He answered every question to the best of his knowledge.... - Kaidengrieve85
He answered every question to the best of his knowledge. Was very honest about the vehicle I bought. Gave me every detail I wanted about the truck with no questions. Extremely nice and helpful once we arrived at blue springs ford. Wasnt a pushy atmosphere at all was very kind and were all very welcoming and friendly. Would recommend this place to anyone!
2006 Ford mustang with aftermarket supercharger and... - SadMan
2006 Ford mustang with aftermarket supercharger and upgraded fuel injectors. Runs perfectly fine...Always has. Dropped off at the Ford dealership for simple airbag recall. They called to tell me it would not start. $150 computer diagnosis of “rich fuel mixture“ = Laymans terms “you flooded it“. The mustang owners handbook has a great description on how to start a mustang with fuel injectors and how to disable fuel injectors by depressing the gas pedal when you accidentally flood it. I have never had that problem before that time; or since after picking it back up at the dealership. Not sure how they flooded it. Their assumption from the computer diagnosis was “leaky fuel injector.” Sounds awfully expensive. My diagnosis was to start it the way it is supposed to be started and drive it normally. Has worked fine ever since. Sorry guys. You blew that one. There was no problem to fix. Just learn how to start your own cars. Thanks for the pricey bill for a free airbag recall. Maybe let some of your old school mechanics do the diagnosis without the computer. Or just start the car without pumping the gas pedal like it is supposed to be started.
The entire process from finding the vehicle to driving it... - aredmon
The entire process from finding the vehicle to driving it off the lot was extremely easy and efficient. We did not have to spend hours going through unnecessary processes or be passed around through multiple people for different parts of the process. The vehicle was completely ready for us as soon as we arrived at the dealership. Our salesman was knowledgeable and not pushy or persistent about pushing extra services on us. He listened to us and accommodated our needs without hassle or making us feel like we were burdening him. I would definitely use them again for future vehicle purchases.
Ken Bahr's experience - KB
The service team is always great to work with at Warrensburg Ford. They take great care of me every time I'm there. Ed goes above and beyond!!!. I would highly recommend this dealership!!!.
Christian was great to work with. We got the truck we... - don
Christian was great to work with. We got the truck we wanted at a good price. It was refreshing to deal with a no pressure sales person.
They were not very good to work with. Bought a car... - Tmarengi
They were not very good to work with. Bought a car remotely only to find out one of the desired features was NOT on the car! They did NOT refund my money keeping $2,500.00 which they attributed to re-stocking and lost business! I would never deal with these people again. Liars and scam artists beginning with the owner. Got an attorney and their fees were not worth chasing the money. I couldn’t be more angry as I never did see the car!
I have bought several new vehicles from this dealership... - Dale
I have bought several new vehicles from this dealership over the year. Today I went in to ask them how to move the back seat of my f150 they said a technician would have to look at in and it would cost me $55.00
That no way to treat a repeat customer. I have a sticker on my windshield that says I’m a preferred customer, I can’t imagine how they treat others
The service person I spoke to was on the west side and back of the lack of service area. He was big guy about 250 pounds.
Wish they had a rating lower than one
This was my first experience with this dealer. I was... - Rhawkins
This was my first experience with this dealer. I was greeted by a sales consultant almost immediately. I told him I had done my homework and wanted to test drive a specific preowned vehicle, which he arranged in no time. Upon my return, we started the negotiations and was very pleased by his low-pressure attitude and willingness to work with me. He lowered the price on a vehicle that was already a bargain, authorized brake work my mechanic had recommended be done before I bought, searched for little extras I asked for. Had the car paid for, brake work done and title in hand within four hours of walking onto lot. Seemingly honest, very efficient and helpful.
A wonderful experience - Ace111
I bought our Mustang off Autotrader and had to drive 8 hours to pick it up. Hope at Dave Littleton Ford made it one of the easiest transactions I've ever made. She was upfront about any issues the car had, gave me the entire history of the vehicle and was prepared when I arrived. She was also there to explain how various things worked and help transfer my Sirius Radio contract. When they discovered a minor issue during inspection, she immediately called me, explained what it was, how it was fixed and even told me that if there was any issues in the future they would pay my local Ford dealer to address it. I got the car I wanted and worked with some great folks doing it.
I started my search for a new vehicle on line. Of the... - jimmy57
I started my search for a new vehicle on line. Of the four dealers I contacted, Gregg Smith Ford was the only one that got back to me. The salesman I dealt with was very knowledgable, and not at all put off by the fact that I wanted to order my new Milan instead of taking one off of his lot. I wanted to lease my car, and was introduced to the New Car Manager who spent close to an hour with me giving me all of the different leasing and purchase options. I agreed to a payment and term, placed the order and by the time the car came in, they were able to lower my payment and shorten the term, which they did without complaint. A lot of dealers might have left everything the same and made a little more profit. All in all, Gregg Smith Ford treated me honestly and were great to deal with!
I went to Gregg Smith Ford for an "Invitation... - jwil40
I went to Gregg Smith Ford for an "Invitation Only" sale on used cars and trucks. I decided that I would like to purchase a new F-150 2006 model truck based on the current rebate in order to help pay off a 2001 Explorer in which I was upside down on. I received pre-approval on my financing and was convinced by my salesman "Jason" that the only Ford truck I could get into was a "XLT" Supercab so I pursued the purchase until closing time at which time I was handed the keys and told to drive the vehicle home with me and fax them financial verification the next day in order to complete the sale. I sent the papers at 0800 the following morning.
Around 0900 my phone rang and the salesman informed me that I needed to return the truck immediately because Gregg Smith was angry that a new truck went out overnight and according to the salesman, the GM was "chewed out" for violating Gregg Smith's policies on new truck's not being allowed to go home with the customer until after all contracts were signed and the deal was complete. I told the salesman that I was at home alone with 3 small children and that I couldnt possibly return the truck until the following morning or later on that afternoon. I was put on the phone with the GM who couldnt care less what I had to say as his primary concern was the immediate return of the truck and the pain from his early morning ass chewing ceremony. I informed the GM that if I returned the truck to Gregg Smiths Ford, I would have no reason to return to complete the purchase as I live only 5 minutes from Warrensburg Ford and 40 minutes from Gregg Smith. I was basically informed to return the truck ASAP and if I didnt return, so what. I complied immediately. I went in to speak with the General Manager who listened to me for 3 minutes before deciding to tell me as he was standing up from behind his desk that he would not show me any of the numbers associated with our deal ( I told him that I didnt even know how much I was paying for the new truck yet or how much they were paying for my trade in) and that he needed to go test drive a potential trade in so he could make some money!!! He walked out on me leaving me sitting in his office wondering just what the heck happened.
On Monday morning (2 days later) I drove to Warrensburg Ford and told them the story. I was told to find a truck and take it for a drive for as long as I wanted to provided I left my trade in and copy of DL with the dealership. I selected a 2006 Ford F-150 "KING RANCH", loaded with every option avaliable. The General Manager personally ensured that my visit was pleasant and that any problems were handled by him. Within a couple of hours I was waiting for my new King Ranch to be driven over from the reconditioning / cleaning bays and by 4PM I was on the road home. Warrensburg Ford not only got me into a King Ranch for 75.00 more a month than Gregg Smith Ford but they received my highest ratings in all areas of the sale through delivery. I received a better interest rate on my loan, they showed me the dealer invoice and they doubled the dollar amount for my trade in over Gregg Smiths embarrassing offer which they refused to budge on by as little as 1 cent in order to make a sale.
To top it all off, I watched 100 plus customers during my 10 hours of sitting around the showroom receive their free advertised 5 piece luggage set and scratch off tickets just for stopping by. Most of them didnt even have an interest in buying. After all was said and done, I wasnt even offered my free gifts.
If you are looking to buy a new Ford, I suggest staying far away from Clinton, MO and Gregg Smiths Ford. My one experience was bad enough to keep me away forever and to recommend Warrensburg Ford for a fair, low pressure, upfront deal.
Dennis Sneed Ford
Rob Sight Ford
Chuck Anderson Ford