AMAZING PEOPLE! - Rita
We have had such an amazing problem free experience with Shaunelle Roeber and Kathy Grashorn that we have bought two vehicles in less than a year because of the experience we had with the first one.
I hate to shop for a vehicle and all sitting and waiting......I searched online for a month till I found exactly what I wanted on their webpage. I contacted them and was paired with Shaunelle. I told her which vehicle I wanted, what I was approved for and the payment I wanted. She went to bat for me and negotiated with the powers to be and standing firm with what I wanted she came thru for me. I also asked that all the paperwork be ready so all I had to do was sign the papers and be on my way. Kathy did that and beyond...I hate waiting for ones that don't have it together and you sit around and wait. I was in and out signing my papers and driving off the lot with my dream car in less than an hour.
Needless to say we will never go anywhere else to purchase a vehicle.
Because of the service we received our daughter will be purchasing a vehicle in the next two months from these two and I have two grandchildren that will be getting vehicles within a year! We tell everyone to go to Gene Steffy in Fremont for their needs.
Thank you for everything!!!
Top Reviewed Specialists At This Dealership
Really nice and patient - Navrkal
Everyone at this dealership is wonderful. Extremely helpful and knowledgeable. They helped me find the perfect vehicle after I totaled my last one. I couldn't be more happy.
Pleasant - 881969
Nice and calm sales people . They have me time to look.When I decided on my purchase,they were very straightforward with price negotiations I was happy with our deal.Also ,it was after 7,past business hours.It says a lot! Also gave me choice to turn in at 30 days,if not like.
Empty promises - BeckieW
Harvest Auto is great when they are trying to get you to buy a car, they are nothing but empty promises. We bought a car from them and were promised that the issues with it would be fixed properly. Keep in mind that these were known issues with the car to begin with. They said it would be fixed before we drove off the lot. Haha,...no! Half way home, check engine came on. They said they'd fix it AGAIN, their mechanic had it for over 6weeks, got it back and STILL NOT FIXED. All they did was put silicone on the rear main seal to mask the problem but to make matters worse, their mechanic put the wrong transmission fluid back in the car. So we get the car back, and now we have a car that still leaks oil, and that has a shot transmission and they aren't doing a single thing about it when it was their mechanic that ruined the transmission by using the wrong fluid. We didn't even get to drive the car long enough to need an oil change. Now it sits at our mechanic's shop and it's useless. My husband went and put up a negative review to warn others about how they treat their customers and a few days later, we received a call from the dealership. We were thinking they were calling to make things right, but it was just the owner calling to harass my husband to take down his review so they could keep their high ratings. It had nothing to do with how they were sorry for selling us a lemon, not keeping their promise and that they wanted to make it right. It was just to try and clear their name. They don't care about their customers, they just care about making a buck. Sad thing is is that, we have texts with the employees there, promising to get the issues taken care of and photos of the silicone on the rear main seal and they STILL don't want to make it right. I will continue to give this place bad reviews on every site possible and we have been warning everyone about the customer service at Harvest. We have family members that do a lot of farming and they are always asking where to get machinery and we are sure to tell them to steer clear of Harvest and to tell all of their farming friends the same. One way or another, we will do what we can to get the word out about Harvest until they decide to step up, admit they are wrong and resolve this with us. They are crooks and make promises that they never intend to keep in the first place. I hope this review saves another person from getting reeled in to buying a vehicle from them.
We purchased an as-is used vehicle for a low price from... - elizabadurina
We purchased an as-is used vehicle for a low price from this dealership. Two separate mechanic employees told us the vehicle had gone through an inspection, and was fine, mechanically. The car, however, did not survive even the short drive to our home. When the car was returned to the dealership for satisfaction, the manager, Jim, verbally berated us, and threatened to sue us, even though we were lied to about the vehicle's mechanical soundness from the beginning.
Great place to find your new or used car,truck. Friendly... - kmbosak
Great place to find your new or used car,truck. Friendly this Auto center has the feel of going home to family a place were you will want to return to & one when you walk away you will feel that the sales rep did everything in his/her power to make sure you love your price & vehicle I give this dealership one of the highest rating because this is how the family made me feel
My wife and I enjoyed working with both Jim and Tim... - johndrosa
My wife and I enjoyed working with both Jim and Tim during the purchase of our 2005 Caravan.Jim went out of his way to help us with the trade of our 2000 Caravan.Tim was very informed on the 2005 Caravan and provided a stress-free purchase experience.
Awesome experience - marlo6918
The staff at Siemer Auto went out of their way to find the right truck for my family and work needs. They made it very easy to purchase the vehicle with financing right there at the store. The vehicle had been cleaned and even new brakes put on it.
thank you again
Gene Steffy Chrysler Jeep Dodge RAM