Very Pleased - Britt!2345
They were very polite and made us feel at home. It was nice to pull into a dealership and not have them swarm at me like I was their prey. They knew how to sell a vehicle without me feeling pressured. They were able to work with me to get the best interest rate I could get so I could get my payment to where I could afford it. I would most definitely recommend Austin Taylor as a sales person.
Top Reviewed Specialists At This Dealership
New Toyota Purchase - Bob201
Adair Juan-Bautista and Antonio Gomez were great to work with and no pressure to buy. We got a great price on a new Toyota Sienna.
New Vehicle Specialist
Great People - Savana7
Tim and Brad went above and beyond to help me trade in my vehicle and purchase a new one!! I will definitely come back here when I decide to trade my car in.
Very good service, - krjerose529
The kept me informed and were very helpful to do everything they could to get the work done quickly.nice waiting room and I would highly reccomend them
Great experience - Soup
Salesman was not pushy and worked with us to get the vehicle we needed. Will definitely do business with Phil Wright again and would recommend them to anyone.
Amazing Customer Service - ErinB
Wesley was amazing in helping and helped so much more than I could imagine! Customer service was great not just from Wesley but all of the staff! Definitely will get our next car here as well!
Warranty work - thurmanstephanie01
Joe in service has been amazing! We have had quite a time with our new Chevrolet, but he has gone above and beyond to solve the issue!
Feet & Inventory Manager
Personal, Pleasant Experience - barbarap424
I was in a situation that I needed to purchase 3 cars at the same time. I sent a list of what I was looking for to Mary and within a short amount of time she had several options for us to test drive. She was very patient with us as we drove cars, asked questions, asked her to pull another car off the lot and then went through the process of adding features to one of the vehicles that we did purchase. She was very patient and friendly. She spent quality time with us to ensure that we were getting the vehicles that we really wanted. I would recommend Bill Roberts Chevrolet to anyone looking to purchase a new vehicle!
Deal with the Best & forget the rest . - MAB56762
When you walk in for service and the Service Department is there to help Navigate though the problems, if it is not right, then will do it again (Difficult to find) 2013 427 Corvette , this is a wonderful automobile .
looking at updating my truck (1997 03/4 GMC -187,000 miles ) Still a wonderful product .
But man have the 2019 Have come a long way , settled on a 3500 4x4 , Sales staff is very helpful , Blake & J.R. Pitts treated me like Family. Is that what we all want . Looking forward on driving the truck into the NEW Year .
Thanks from Real Assets
Mark A. Brewer ABR,CRS,GRI,PB
Great courteous and knowledgeable staff!! Very helpful - LouAnn
I came to this dealership to test drive a vehicle. The vehicle was in very good shape and the salesman Thomas was very knowledgeable of the vehicle. He took his time and went through every part of it. They worked hard to get me the deal I needed and were so very patient and kind with me. I highly recommend them and their staff!!
Quick service, friendly and honest - susieq125
I had dropped 10.00 in the floorboard and didn't realize it and they found the money and put it in the console. they could have kept it and I would have never known.
Great trade. - Mlemolo
We traded a 16 Silverado for an 18. We were able to keep payments the same. Staff was friendly and helpful. We will use this dealership again.
Great buying experience, as always - t5farms
They found the truck we needed and got everything taken care of,easy. Great buying experience, friendly people.. and the snacks were a great touch!
no pressure,,very helpful, and treated me like a friend - jerryg
my visit here was very relaxed, my salesman chris was very nice,knowledgable,non pushy, was very laid back, ,Wes the sales manager was very laid back, had a great attitude and went way beyond to help make the deal happen. I am a repeat customer, they have always been friendly,laid back, talk to you like a friend and not a random customer,,i was in the market for a new silverado,, they had 2 on the lot that i liked, Chris took the time to show me both of them and go over the different options they had,,, this was a great buying experience, i would recommend this dealership
Great job servicing my truck - Mayberryfarms
They did an excellent job taking care of my needs even when I was from out of town. They were polite and courteous. I would go back for services again
DO NOT GO TO RELIABLE CHEVROLET! - SandyLynn
The absolute WORST car buying experience. I wouldn't recommend Reliable Chevrolet to anyone. One star is to high. They originally sold me a car they didn't have the title to. They played games with me for a month. I finally got another car 2 weeks ago and still haven't received the missing interior pieces. I've told 3 employees about the parts and I'm told they'd order them. Lies, deceit and broken promises is all I get.
Rich tried to blame me for the situation after the original illegal sale and had me in tears. Jay will lie about everything. He told me the car I bought had 4000 miles on it and in actuality it had over 25000 miles. He guaranteed me the insurance on the 2nd car would not increase over the 1st one. It went up $40 a month!
STAY AWAY FROM RELIABLE CHEVROLET!
Window regulator labor too expensive - Tim Williams
My drivers side window regulator needed to be replaced. The cost was 498.01 I went on line and average dealer cost was from 272 to 512. The 512 is on upper end of charges in my estimate it would be the cost to repair the vehicle in a higher cost of living area ie.los angels or another big metropolitan area. Knowing this I called other dealerships in this area Pinegar and Marshfield Chevrolet and their estimate from both was 320. After I learned this I complained to shop supervisor. He refused to match price these other dealership charge. Pinegar and Marshfield cheverolet had the same part cost as Ozark Chevrolet but the labor charges were twice as high at Ozark Chevrolet. There were bogus charges for 30 dollars for shop materials and 280 labor charges. I don't know why they don't believe in a business philosophy of wanting repeat customers instead of cheating them. After all I bought two cruzes from Dennis hanks Chevrolet (the dealership which was bought out by Ozark Chevrolet located in same building). My door after they made the repair rattles now.
Absolutely horrendous - dp91
Sales technician took the vehicle home after we made a deposit! Fought refunding deposit after two employees assured us it was refundable before the transaction.
To Money Hungery and don't care about their customer - Unsatisfied costumer
Let me start by saying the extended warranty they offer and I paid an extra $1500 for is a joke.. It never covers any thing and the service center will make sure of this from what I have experienced.. The people who work in their service center doesn't have enough respect to call you to inform of what they are going to do to you car and that isn't going to be covered before they do the work.. Even after you make it very clean that you want them to call you before they do anything that will cost you money.. They even give your their word that they will call but guess what the only call you get is to inform you that your car is done and that you now owe them money because this amazing warranty that you bought wont cover the cost.. The warranty is suppost to be bumper to bumper 75000miles if anything breaks they fix it you'll never pay more them a 100$ out of pocket and that is only suppost to be if you use a company that is outside of their an approved machanic list.. Even the dealerships sells ppl is like a bunch of buzzards that hover over you and pressurer the xxxx out of you.. Filling your head with a bunch of deals that is not at all what they act like they are.. I wish I would of never bought anything from this car lot and I will never take my car back to them again! Not even for any of my services I would rather pay out of pocket then give them another dollar of my money...
very rude and sneaky people - julie c
rude sneaky people from salespeople to service people .warning don't go there. worst place ever don't go there. they will screw you over trust me.
The poorest service dept in the area - csetser
Took my truck there a few times for repairs & had to return every time because the job was not done right. The last time they broke my mirror & tried to get me to pay for it & when the work in the dash was complete they broke several pieces & just left them in the floor I guess thinking I wouldn't see it. The so called service manager is rude & has caused most of the technicians to quit according to the staff I spoke with. When I spoke to him he acted like I had done something wrong & acted smug & diffidently didn't care about what had happened to my vehicle. Won't be back to this dealer & if your smart you won't go there either
Recall for Chrysler Airbag - 174LadyCooke
Mechanic stated recall work to update airbag had been done airbag light continued to come on, This happened twice. Finally took to another dealer and the repairs had not been done. . Later found out the airbag would not have worked if happen to be in a wreck.
Would NOT recommend service department.
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