Service - BillyClaremore
Billy Caperton and everyone in the service department are always very friendly, collective prices and fast service. Always go out of their way to help.
Couldn't be more helpful - imekalm
Patriot service center got me in without an appointment one afternoon. Bryce and I spoke 4 times that afternoon, every time he was polite, friendly and patient with my lack of car knowledge. Patriot repaired my car that same afternoon. I will definitely be returning to Patriot for all my car repair needs!!
Warranty Service - WTWJR
Galen did a great job for me. It was a warranty oil change service for a new Subaru. Galen was very personable and communicated with me regularly. I was given a loaner so there was no inconvenience while the Subaru was being serviced. The work was completed on schedule.
Top Reviewed Service Specialists At This Dealership
Subaru Service Advisor
Poor Maintenance Staff - Thatoneguychris
They'll take your money without a doubt, but don't expect them to do anything after the papers are signed. I wonder how many people get the absolute shaft here. Went in to have my car headlights worked on. Haven't made a change to the car since the buy date. We were told the headlights were after market and that was the problem and it would be a whopping amount to fix it. Never mind the extended warranty on the vehicle that has covered NOTHING. Avoid at all costs. They're swindlers and service doesn't cover anything. I refuse to give money to a town that lets a monstrosity like this hang around.
Stay away or you will be sorry - James, Bob123
After a wreck our insurance company suggested Bill Knight collision repair as it was one of their "preferred" shops. Ignorantly, we followed the insurance carriers advice instead of doing research and selecting a shop on our own. The repairs were first promised to be complete within 10 days. It actually took 23 days, a lot of frustration, and serious bouts of high blood pressure, before we finally got our car back. During that time we were promised six different completion dates, followed by a multitude of excuses for the various delays. We had issues over the parts that were used, the promised "life time" warranty that actually does not exist, and an issue with painting. Our experience over this three week process is best described as a nightmare. The level of incompetence was simply staggering. Had it not been so frustrating, the multitude of delays would have been comical. It became my habit to wait by the phone, on the date(s) the car was supposed to be finished, to see what the next excuse would be for another delay. On the final day, after we were told the car was ready to be picked up, we traveled to the shop to find the replaced wheels on the car were not correct. The wheels on the driver side of the car were dramatically different than the wheels on the passenger side. Needless to say, my opinion about Bill Knight Collision could not be worse. We are a "Ford" family, but we will never step foot on Bill Knight's dealership again. Not to buy a vehicle and certainly not to have repairs made to any vehicle.