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Bluetooth in my 2009 BMW 323 would not pair with my Samsung - secretariat
I made an appointment which was easy and met with John in the Service Dept. He himself took my phone to my car and had it paired in less than 5 minutes!! Kudos to JOHN!! Even the price was right...... zero!
My 1st Mini - Barbara
We bought a Mini Cooper there in 2015 and have used them for all maintenance work including tire replacement. I would have no reservations about recommending them:
- the customer service techs are professional, polite, informative, and helpful;
- the sales team was super nice and informative - they still say 'hello' and talk when I come in for a car wash or maintenance issue;
- basic car washes are free but they have a variety of levels if you need detailing;
- they have multiple waiting areas so you are never left standing..and the seats (in the main waiting room that I use) has "tables" attached that allow me to work on my computer.
Overall, I have zero complaints.
Acknowledge - mini50
Your customers come in ALL colors. So, when they step in your building don’t pretend you are on the phone or pre-occupied. Ask them, “How may I help you.” I stood there in your face and every WHITE salesman/ person ignored me. Poor customer service. I give thanks to the incredible black professional salesman that saw me standing there and offered help. I’m sorry I bought this Mini Cooper from you. I wish I could return it and I would never reccommend anyone to you small minded people. Also, I didn’t realize my miles are tracked by your system. When I called to schedule a service check... Why didn’t the person on the line informed me it was too early. I wasted gas and time. Customer service people and attention to details is an incredible thing...🤔