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Service Nathan Scott - Disappointed
I took my truck in for my routine service and open ticket problems. Nathan Scott called me and stated that this thing Refering to my vehicle is 4000 miles over on oil change and need a filter. I tried to explain that there is an open ticket . He didn’t want to hear it. If anything is wrong with an open ticket Take it back to them. I told him my truck was not over for oil change and that is why is was there... He said oh I did not know that...He never wrote it on the ticket. I was upset that nothing was addressed. My truck was not serviced . That was the main reason it was there. I Told him That was okay do not service and I will pick up my vehicle in a now. I come in he was rude and did not speak.I waited a while on him after I arrived he was very rude and angry. He repeated the statements dropped the pen on the counter. So he didn’t have to touch me. Told me I was going to listen to him I said I’m not and don’t have to... I asked for his Manager and told him he was being prejudice ... I left out going to my truck and he ran outside got up in my face screaming after I walked out... The workers had to get him . He was irate . I feel I was being prejudiced against Being a female . And Bullied . All of this is on video . I will Be filing a formal complaint BBB FCC and General Motors.
This dealership went above and beyond for me. I had been... - jessica.smith.3591267
This dealership went above and beyond for me. I had been treated rudely and puchy at other dealerships and a friend of mine knew a guy named "Jason" that worked here, so we came in and spoke with him about what I was looking for but unfortunately their current cars were over my price limit. However, Jason took our number and said he would call if he found anything for us and would keep an eye out. Well, no more than 20 mins later he called us and let us know He found me a 2010 Toyota Camry, and it was very fairly priced and very good car. It was a coworkers fathers car he didnt really have for sale before, but to try and give me what I was looking for, offered it to me. Now if that is not going above and beyound I dont know what is! I didnt not end up purchasing the car as it was still over my comfortable monthly payment range but I just wanted to share with everyone how impressed I was with this dealership and how hard they worked to give me what I was looking for.