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5 STAR Service All Around!!! - JSantander316
Wow! I don't know where to begin. My overall experience with Dallas Lease Returns was phenomenal.
Thanks to Mr. Roel Ortiz that treated me with the most up respect and integrity since the day I meet him. Mr. Ortiz is very knowledgeable and gained my trust right away. I'm grateful that I went with DLR for my car purchase. I highly recommend DLR and Mr. Roel Ortiz.
Top Reviewed Specialists At This Dealership
Quick Pick - Pressi
Overall experience was quick and good. The vehicles to test drive was easily available and the sales agent that we worked with ( Paisley) answered all our questions.
I felt the one area they could improve was making sure the vehicle is all cleaned at the time of delivery and also all the necessary accessories are in the vehicle.
Senior Sales Team Member
Positive experience - HappyCamper12#
I was listened to, which is something not all salespersons do. The whole buy experience was streamlined and easy. I appreciate both my salesperson and the trainee who was working with him. Thank you.
Sales & Leasing Consultant
Sales and Leasing Consultant
Amazing Experience - ElizaQR
Working with Don made finding the perfect car a breeze. He was straightforward, yet thorough throughout the whole process and I am so glad I decided to visit Park Place. I would highly reccomend him to anyone looking to buy/lease!
Internet Sales Manager
Sales Experience Manager
Fast and Seemless Transaction w/Jared Wingard - Seanw11
I reached out to the dealership regarding an F250/350 potential purchase. I had been looking at a Ram as well. I would say the number one reason I went with the Ford versus the Ram was due to the knowledge, expertise, and excellent customer service that I received from Jared Wingard. Questions were answered, process was smooth and easy. I highly recommend him as a salesman and an automotive professional. I will be purchasing my next vehicle through him as well.
I also worked with Alexandra Benvenuto, Miguel Rojas, and Michael Pisarik. They all aided in an extremely easy decision to purchase the Ford, customize it as desired, and present finance options that met my goals.
And the original reason for using Sam Pack's was having my company vehicles serviced at this dealership and working with Moody.
All parts of this dealership are tremendous and somehow make the car buying and ownership experience a pleasure. Thank yall!
Definition of What Car Buying Should Be! - HT
Ill be honest I was not considering an Infinity. I was looking at Lincoln, Cadillacs and Audi SUV. What I realized is the price point I was looking for those dealers couldnt fit my budget looking in the range of 40k. To make the long story short, I got a 49k for less than what those other car companies was going to charge me money down and monthly combined! I dont know how Infinity did it but, it was a no brainer for me. DJ made this process so easy and Ill be honest when I worked out the numbers on the phone with him I thought it was just a ploy to get me in. It was legit, no silly games or wasting each others time. Everyone that has been in the car so far loves the car, my wife is forcing me to trade cars now. Needless to say Im sure we will be back to upgrade her car and you know Ill be working on DJ for the same good deal! I already recommended my co-worker to DJ.
Certified Sales Professional
Pre-Owned Sales Consultant
Too Easy. - codyc123
This car buying experience was so much better than I was expecting. I was actually working with another dealership, but felt like test driving the car I wanted again, so I stopped by Cowboy Toyota randomly. I was fortunate enough to be paired up with Karen! She was so attentive to what I wanted, that I decided to work with her instead of the other dealership. She went above and beyond to help me find and get the exact car I wanted, and I never felt pressured to do anything I didn't want to do. Can't say enough about how great Karen was to work with!
Fleet Sales Manager/Internet Sales Manager
New Car Sales
Exceptional Customer Service - Qaugustine
Philip is an exceptional Ferrari brand amabassador. His product knowledge and expertise on Ferraris was top notch. He answered all my questions pertaining to the F12 that I was considering purchasing and was extremely patient with me through the sales process. Thank you again Philip for assisting me in my F12 purchase!
Paul Frey was also fantastic in assisting me with my 2016 488 GTB service needs.
Ferrari Sales Manager
Honest Respectful Trusted - FrankDaTanka
Got a great deal on a barely used car. Able to negotiate a price for a vehicle that was best for my price range. Wonderful communication and friendly employees around every corner. Left with a smile on my face and a pretty sweet car. Thank You Lloyd and Jason!!!
Sales Consultant - Bi-Lingual
Exceptional service and professionalism - HappyNewPorscheOwner
Park Place Posche does business with exceptional service and professionalism. They were extremely helpful throughout the total automobile purchase experience, from recommendations during the ordering process, thru the actual purchase. Never any “pressure” about any option, and only good advice. The actual dealership is a pleasure to visit, and will “educate” a potential buyer so that they may make correct decisions as to their specific needs. Everyone at the dealership was friendly and outgoing, and tried to help in any way they could. This was, by far, the best car purchase experience I have been involved with. They did a great job.
Not only professional service but with a personal touch. - McShannon
Becky was personable from the first phone call to the first introduction. Her knowledge, efficiency and her attention to detail of what I wanted was spot on. She created a win win situation from the beginning to end of the car buying process. That is why I return to 5 Star Ford whenever I need a car.
Internet Sales Manager/Leasing Specialist
Internet Sales Manager/Leasing Specialist
Performance Sales Manager
Huracan Service - drjohngober
I just had my 2015 Huracan in for a 27000 serve and new tires. Travis is a great guy, kept in touch with phone calls and emails. Best service experience ever for any marque I have ever owned. I highly recommend!
Great experience! - NealC
My wife and I bought a 2016 Toyota Avalon from Toyota of Plano and Adnan Yousuf was excellent. He was very friendly, knowledgeable, and answered all of our questions to our complete satisfaction. I would highly recommend dealing with this dealership if you are looking for a great deal on a used vehicle.
New Car Sales Professional
Used Car Sales Professional
Purchase used Porsche Macan - MyNewPreownedPorsche
The Cotroneo Family Group is highly professional and competent in giving their customers a first rate experience in the purchase of an automobile from the initial discussions to the final delivery and all the steps in between. I found Ken, Sheila and Robert as extremely friendly and helpful making the experience the delight it should be. My compliments and highest recommendations to them and all their customers to come.
Used Car Manager
Great Car buying experience with Joshua Lopez! - RSH20
My wife and I met with Joshua Lopez to help us buy a pre-owned car. We found Josh to be very friendly, professional, and knowledgeable. He walked us through the process and answered all of our questions so we felt very comfortable with the whole experience. We ended up driving 3 different cars, each of them brought to us very quickly so we could compare them. It is a big place, but if is very nice and run in an efficient manner. The cars are priced extremely competitively and I appreciated that we did not have to haggle back and forth over the price. I had already done my research so I knew we were getting a good deal! Josh was training Randy, and Randy was also very friendly and eager to help with anything we needed. Josh explained all of the paperwork and the different financing options to help us make the best decision for our needs. It was a great experience, we love our new car! Josh did a great job (we have already referred him to a friend) and we would highly recommend him and Drivers Select to anyone looking for a great pre-owned car!!!
Sr. Sales Representative
Joseph was great! - A. Grimes
Joseph Wilson was patient and thorough. I did not feel pressured in buying a car and he answered all my questions. I special ordered my car and he kept me informed of the progress. Appreciate his assistance!
New/Pre Owned Sales Volvos/All brands
Client Loyalty Manager
Hollins Review - Hollins123
We had a great experience At the dealership thanks to Bryan and Chris. We were introduced to the Lease program and hopefully it will be a great fit for us.
Pre-Owned Sales Experience Manager
Car Purchase - Dmanjau
I had a great experience working with Jerry and the KIA team. He was informative and very clear about everything . I didn't feel confused or overwhelmed during the process . I highly recommend this dealership for your next purchase
Attenative - Cynthia123
Southwest Kia was attenative and listened to what we had to say. They answered all our questions. Highly recommend them for someone looking for a new car.
Product Specialist & Sales Consultant
Product and Leasing Specialist
Amazing - JMcClaine90
I came to this dealership because of the good things people had told me about it. And let me say, it was everything I had been told and more. The sales rep that I worked with was Edida Cruz. She is a lovely and wonderful woman, but she is also the perfect guide. I came in with some expectations in a vehicle and kind of had an idea as to what I wanted. I explained this to her and she immediately knew what i needed. She was so informative and helpful that I actually changed my mind while I was there. She never pressured me into making a choice and that is something I highly value when walking into any sales environment. At the end of the day, my family and I drove out of there with a beautiful truck and huge smiles on our faces. I would recommend this dealership to anyone just because of this great woman and her outstanding service. Thanks for everything!
Great experience - Kserna10
Ali was awesome. I was on my way home from a few dealers and decided to stop here. He found me the car I wanted and a great price and had me in and out in just a couple hours. I was very pleased with what they got me and would definitely recommend again!
INTERNET SALES MANAGER
Senior Internet Sales Consultant
Digital Sales Consultant
Was a decent buying experience - Vaziera
The sales guys were pretty helpful but they NEED to add a computer that a customer can use. They have 15 computers and they wanted check stubs to prove income but none of the company computers were we able to use. Mobile phone wouldn't open the document properly so we had to drive all the way home to print out pay stubs then come back. Seems one computer could serve the purpose of stuff like that if they set it up right. Other than that...still just as slow as the toyota dealership when it came to processing a car purchase. Whoever figures out how to do this faster deserves a prize.
New Car Manager
Great experience! - S
Leslie K. was an absolute pleaser to deal with throughout the whole car buying process. She was very knowledgeable about her product line and went out of her way to make the whole car buying experience easy for me. The whole staff at Park Place Volvo made buying a car a fun experience for me. Thank you Leslie and Park Place Volvo!!
Edward made getting my new MKZ great and easy. - PattiMKZ
Edward answered all my questions and had the car I wanted the same day. I’m thrilled with my new MKZ thanks to Edward Freeman.
New Car Internet Sales
Quick & Easy! - Sapper41
Daryl and the team made trading our vehicle and getting a new vehicle super easy! This was the quickest and painless vehicle purchase I have ever had!
Kudos to the entire team!
Took car in to get service - GTBLACK1
As always, the service is excellent and the Shuttle driver was very nice and courteous. I had to leave the car due to a part being order but everything was a great success.
Standard Service - CTucker
Great service department. Rick Gonzales always gives us great service. Standard oil change and transmission service. Also fixed a vacuum leak in the AC system. Thanks!
Pre-Owned Sales Consultant
Internet, Fleet, Sales and Leasing Professional
New Car Sales Consultant
Older Toyota Sienna needing some major repairs - Peggy
Came in for an oil change and found I needed some costly repairs mostly, due to age of vehicle. Lee Schuster,my service advisor for many years, took great care of me (as he always does). He thoroughly explained the repairs, and I know he will only recommend repairs that are needed. It is so nice to have someone you can trust. I keep driving from Lewisville to Richardson for all my service because of Lee, and there is another Toyota dealership within 8 blocks of my house. Everyone at your dealership is friendly and knowledgeable. Toyota of Richardson is great.
Acted with integrity - JohnWayne13
I would like to thank my salesman, Dallas, and the GM of Town East Ford. They honored a deal they made with me even after they found out that a mistake had been made by someone there at the dealership. This mistake caused TEF to lose money, and they chose to honor our deal anyways. I appreciate the integrity it took to make that decision.
Excellence on All Levela - llee2001
I have been a loyal customer of Audi Dallas for many years, I believe this next vehicle will be my 7th Audi... The Audi Dallas level of service, personal attention and also the attention to detail that I experience keeps me coming back again and again.
Audi Brand Specialist
Toyota of Plano
Assistant Service Manager
Toyota of Rockwall
Southwest Kia Mesquite
Toyota of Richardson
Boardwalk Ferrari Maserati of Plano