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Amazing - JMcClaine90
I came to this dealership because of the good things people had told me about it. And let me say, it was everything I had been told and more. The sales rep that I worked with was Edida Cruz. She is a lovely and wonderful woman, but she is also the perfect guide. I came in with some expectations in a vehicle and kind of had an idea as to what I wanted. I explained this to her and she immediately knew what i needed. She was so informative and helpful that I actually changed my mind while I was there. She never pressured me into making a choice and that is something I highly value when walking into any sales environment. At the end of the day, my family and I drove out of there with a beautiful truck and huge smiles on our faces. I would recommend this dealership to anyone just because of this great woman and her outstanding service. Thanks for everything!
Top Reviewed Specialists At This Dealership
Outstanding service re: Mazda5 - MW321
I went to Hiley because it had the best reputation for service and I’m so glad I did. From start to finish, Greg Powell could not have been more helpful. He quickly helped me figure out what I needed for my family and showed me an affordable way to get it. I trusted him from the start and I’m grateful and I LOVE my Mazda5.
Best service in Dallas - Julio
Every time I bring my car to Mazda of mesquite, I’m assured of an honest assessment of my car’s needs. I don’t worry of unnecessary work, as some other dealers do to pad up their costs.
My service agent Angela Gomes has been my preferred agent for a few years now. She’s a top professional who strives to Kee customer satisfaction at the top of her goal. I highly recommend Mazda of Mesquite for all your service needs.
Great sales people made the difference - GNecastro
We needed to buy a new vehicle to replace our worn out van. Searching online as most people do now, we found a Mazda CX-3 that we wanted to take a look at. We contacted Railynn online and setup a test drive for Saturday afternoon. Arriving at Town North, Railynn was engaged with another customer and she introduced us to Neal. We drove the CX-3 and, while it is very nice to drive, it was a little too small for us. So, we took a test drive in a CX-5. This was a better fit for us and what we were looking for. We took a break for lunch and left the dealership. I wanted some time to review the CX-5 alone because I had not done any research on that model. Later in the day, we called Neal and asked if the red 2016 was still available. It was and we went back for a test drive. We liked the vehicle and started proceeding forward. The only issue was that it had not gone through the inspection process. There were a couple of small items we had seen that was going to be fixed during the inspection. So, we had the option to complete the sales process (Saturday night), but we would not be able to take the car until Tuesday.
Beginning after 7 that night, we signed paperwork with Frank and finished after the dealership had closed.
Unfortunately, the actual pickup of the car was delayed until Thursday. When I finally arrived to pick up the car, I will admit I was not in the best of moods of the constant delay. Railynn met me in the sales office and was very upfront and honest with me. She said the delay was caused be miscommunications between service and sales and took complete responsibility for the problems and then not being able to relay correct information to me. Not only was she honest with me, it was obvious that she was upset with the confusion. Seeing someone who truly shows commitment to her customers after the deal is done is wonderful. It's that above and beyond that everyone who is in sales claims they do and, obviously, Railynn and Neal take it to heart.
Mark and Gabe are excellent! - Adam M
Best service experience I’ve ever had! Mark and Gabe made the whole process easy, gave me a fair price, and treated me with outstanding customer service. I bought my Silverado from this dealership and they have always treated me well. Will continue to recommend them to friends and family. Thank you guys!
DO NOT BUY HERE - Olivia1984
These people are rude and are all about one thing taking advantage of your situation as well as your money. Chacon Autos picked up my car due to no proof of insurance even though they stated if I did not provide my own they would. They have a trackers on the car as well as will shut them off on you do not purchase here. Now they will not return the car and are asking for very personal information that was not even asked at the time when the car was purchased. They do this so they can keep your payment and down payment money and tell you to your face this is a "BUY HERE PAY HERE" meaning they can do what ever they want go to your local bank or dealership!!!