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Vehicle brought for my son. - Missey
Everyone was helpful from the time my son called the dealership. We both spoke with Kevin Robinson on the phone and we dealt with Kevin when we went to the dealership. Kevin was extremely helpful, kind and courteous. He explained everything about the transaction and answered all of my questions. He made me feel very comfortable and it was truly a pleasure. Because of his positive attitude, his knowledge and kindness, it would be an honor to refer people to Essence Masirotti dealership. Kevin as well as Ash went above and beyond to help my son get his vehicle financed.
I reccomend this dealership because of their honesty , courtesy and doing everything possible for a smooth transition.
Top Reviewed Specialists At This Dealership
Sales Team Leader
BUYER BEWARE!! - Regretful
I bought a used truck from here(I now regret)12/28/18. The radio in the truck wasn’t working. I was told at least 4 times that they would fix or replace it. After I took delivery of the truck, I asked about it on more than one occasion. At first it was, we can’t get it in at the dealership due to the holidays. Next was our service department will be calling you to take care of it. I asked when, and Tucker said by the end of next week. I waited patiently... and nothing. It took them over 3 months to pay off my trade in! During which time I was making 2 car payments. Now here I am, April 6, 2019 and I still don’t have license plates. Over 4 months! If you’re interested in getting the run around and enjoy hassle, then definitely buy from here. Robert Casarez was ok to deal with (although he was party to the radio thing). Tucker Saye, on the other hand, will lie to you when the truth would sound better. He’s very crafty at saying ALOT, but does nothing. If his lips are moving he’s lying.
Essence Maserati Alfa Romeo
Maserati Director of Sales