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3 weeks agoDo not buy an RV from MCClains unless you... - Michelle.abner
3 weeks ago
Do not buy an RV from MCClains unless you like to do business with liars and horrible business people. We purchased a used pop up camper 2
Months ago and have regretted it since...
we first scheduled to go see it. We were rushed to look at it and the sales people had no knowledge of pop up campers. We asked them if it would be fully cleaned and have all mechanical components checked as well. ( it had just come in on a trade) they assured us that they would do both. We weee also told we would get. 30 day guarantee on the camper. We said ok and headed in to do the paper work. The sales person we were working with had agreed on a certain sales price but when I got to the table the manager had scratched it and put a higher price. Right there we should have walked away. They told us we could come back next week to pick it up so they could clean it and make sure everything was in working order and to show us how everything works. We said ok. Side note they purchase their own in house financing like crazy! This is not our first camper to buy so we were used to a certain way camper sales go. A week later we show up to McCain's and the camper is closed. We asked to see it open but they made the excuse of how much work it takes to open up. Second mistake. So we took it home open it up and find that it has not been cleaned at all and the that black and gray toilet cassettes are FULL of crap!! We sold us a camper full of crap that was so disgusting and stinky. The roof also had a leak and was FULL of carpenter ants.I called McClain's and they made excuses... after talking to manager not knowing how this could have happened. They say they will come pick up the camper and clean it. Then we get a call saying Mr.McClain is going to give us a call (never happened) then another call asking us to bring the camper to them. Because they don't have enough staff to do such a service. We caved and took the camper in to a different McClain. We got it back still not very clean but tired of dealing with it.... two months later we have still have not received the title to our camper. I called the state of Texas and they don't show the title. They said the camper either still had a previous lein or the title was lost.I called McClains 7 times with no answers so I finally drove up there to talk to someone and I have never been treated more rudely. They do not know how to put the customer first, they do not know how to be kind, they do not know how to tell the truth.
McClain's is a joke.
Do not go to this dealership! Do not put any deposit down... - Hr
Do not go to this dealership! Do not put any deposit down for a test drive or for being able take it to your mechanic. You will not get your deposit back if you decide not to buy it!
Very deceptive contract. They don't explain their contract or answer your questions pertaining their contract.
One of the worse dealerships!! The owners were very combating when we were asking for our deposit back.
Called in advance. Drove over one hour, one way, to this... - FamMan64
Called in advance. Drove over one hour, one way, to this place with my family. Total waste of time. The guy who was supposed to know everything we needed to know about brand we were interested in had already gone home. The RV we did look at was not ready to show (dirty), and had broken trim pieces laying about. No one else at the dealership knew anything about the RV we were interested in purchasing. The dealership's website is NOT kept current. RVs that were listed on their website as being available had been sold weeks earlier. The company is absolutely NOT kid OR family friendly. The employees at the dealership do NOT know Sherman, Texas, sufficient enough to even recommend a family restaurant in town. Avoid this place if you are searching for an RV. You will waist a tank of gas and several hours of your time finding out that they know NOTHING and they do NOT keep their inventory current, and they are NOT motivated to SELL. Their attitude is really, "Hey we don't need your business around here." Great guys, guess you get a-lot of working professionals who make $200,000 a year showing up at your pathetic dealership. Have a nice day.