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True to their word - Janbak2019
No back and forth haggling, no hidden extra cost. Scott and all of the employees at Sulphur Springs Dodge are very professional and true to their word. The best car buying experience I ever had.
Top Reviewed Specialists At This Dealership
Sales Support Specialist
First time Car buyer - rlynnkirkwood
First time buying a car on my own and it couldn’t have gone better! Shelton and Joey are awesome! They got me the car I wanted at the price I wanted in such a short amount of time! Will definitely be referring friends and family!
Disgusted - Disgusted
Worst experience ever. They gave OTD price and then upped it $800 when time to sign papers. We walked. They called us to ‘make it right’ promises to fill the tank, and have a Yukon loaner while they fixed some interior issues following Monday. Didn’t fill tank until asking 3 times, gave us a tiny loaner car that smelt like cat and vomit-had to drive with windows down gagging. When they called because it was finished, it wasn’t, and I wasn’t getting back in smelly car, they offered no help or a different car when I asked for both, so I had to call for a friend to come pick me up. It was a JOKE. I was nice and civil but very clear that I’d never be stepping in a Patterson establishment ever again. I’m still disgusted.
Wouldn't stand behind their written quote - zroger73
Got a quote on a 2019 Equinox 1LT with confidence and convenience package for $28,600 out-the-door. When I got there, they tried to raise the price to $29,200 saying that I didn't qualify for a $600 rebate KNOWING that had already been discussed in a text message with the salesman. I walked out and went to Peter's Chevrolet in Longview and bought the SAME Equinox for $25,200. That's $4,000 less for the SAME vehicle.
Identity Theft and Bank Fraud - Troy Clark
I bought a brand new Jeep Wrangler in December 2017 . I spent 32,000.
In July 2018 my information was used to finance a 2012 Ford pickup for 12,500.
Peters used my SSN ,name, phone number to secure a loan for another customer.
This was Identity Theft and Bank fraud according to the bank investigator where
the loan was taken out. I had to fill out a affidavit to get the bank to stop calling
me and get the loan taken off my credit report. It's now been over 6 months and
there are still inquiries on my credit report that affects my rating. I can't get them
removed. Never again!
Elliott Auto Group