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David was a great salesman and very professional - Carguy hogan
David was the best salesman I have ever had. He worked with me and my wife every step of the way. I would recommend all of my friends to him
Top Reviewed Specialists At This Dealership
Ask for Cleve. - Angie
We have purchased several trucks from this dealership. Would recommend them to all my family and friends. And remember to ask for Cleve. He's the best.
Excellent buying experience !!! - ScottWaller
I purchased a pre-owned from Elder, Alexis Johnson and Forrest Elder are the BEST at customer service ! The truck was exactly what I was looking for and at a very good price . Alexis made sure that my buying experience was that of what I receive from the luxury dealers in Dallas. Bringing my vehicle and paper work to me in another town was A+++++++. Thanks Alexis.
Happy customer - Carly
Derrick White was helpful through my whole experience and got me in exactly what I was looking for. Would highly recommend him & this business. Thank y'all for making it the easiest & quickest experience purchasing my vehicle!
Service Department is Amazing! - KForinash07
This dealership is a godsend! My Grandmother, Kathy, originally bought her car from another dealership that was a nightmare through and through. We knew her vehicle needed some repairs from how it was driving but after being told 3 times by the dealership that she purchased it from that there was nothing wrong with it, she didn’t know what to do since obviously that dealership had zero integrity.
Luckily she was referred to Toliver Dodge in Corsicana and words cannot express how amazing the experience was. Her service advisor, Jon Peeler, listened to her very intently and assured her that her concerns would be addressed with the utmost care and boy did they ever! She only had a few weeks left on her power train warranty which worried her but not after Jon and the mechanics got ahold of her vehicle. They completely rebuilt the transmission and fixed her oil pan leak along with some other needed repairs in record time and assured her that they were here to help if anything else should arise. It’s sad that the dealership she originally purchased her “certified pre-owned” from would try and take advantage of an old woman like that but thankfully Toliver Dodge, Jon and his team came along and sent her into the Holidays with renewed spirit. Seriously, no matter the drive, this place deserves your business!
Thank you Jon for taking such good care of my Meme!
Excellent service - Jeremiah
It was great excellent service very conversational I like that a lot work with us the whole time I would recommend people to tyde Taylor
New car purchases - Travis3897
Love that it’s a small dealership, they really go the distance in helping you get exactly what you want. I will recommend to anyone looking for a great deal.
POSITIVE EXPERIENCES FOR SEVERAL YEARS - Jeep
We have bought our last several cars from Bounds. Knowing the family gave us confidence we were in good hands. Anytime there seemed to be a glitch, it was quickly tended to and corrected. All seven cars were well priced and we got good trades for our old cars. My husband died and I am about to embark on a new car search. Even though I now live in the Hill Country, I'm probably going back to Bounds. I know I can trust them and they will do me right.
Used Chrysler 300 Purchase - bolyard
Joel went above and beyond to help us buy a 2013 Chrysler 300. We had to fly in and pick it up and it was a couple weeks before we could get there and he had everything ready for us. My son is very happy with his new car and I would highly recommend Martin Chrysler.
LACK OF INTEREST IN FOLLOWING THROUGH - Exhausted
I purchased a new 2015 3500 Dually from DeMontrond Dodge and gave them my business because of a past experience. After the deal was done, I found out several items about the way the contract was developed and how things, I was not told about, were added. I was not very happy but at least I had a new truck. In a very short time I starting having problems with the truck and I did not get any support from the dealership. First thing was abnormal wear on the right front tire which is an issue with the design of the ball joints. The tires ware was uneven within the first 5 thousand miles and the tire became unsafe. I also had two other tires with tread separation and almost had an accident because of them. I received no support from Chrysler nor the dealership to remedy the situation and had to buy two new tires and get refunded from the tire manufacturer. There have been a number of recalls on my truck and most of the time the dealership did not have the parts to conduct replacements. I have tried to contact the service rep many times and many times he does not answer my calls and I have to go to the dealership to get things done right. The truck has been in the shop at least 10 times since I purchased it and after repairs some of the issues still exist. The A/C blower motor went out and had to be replaced of which I was charged 100 dollars for installation. It took them almost 3 months to replace the exhaust system because of recalls. There are so many other issues it would take much more time to show them all here. Enough to say that I am very unhappy with the way the dealership is so disinterested in dealing with the customer after the initial sale. It seems their attitude is you bought the truck, get out of here.!!!
Disgusted - Disgusted
Worst experience ever. They gave OTD price and then upped it $800 when time to sign papers. We walked. They called us to ‘make it right’ promises to fill the tank, and have a Yukon loaner while they fixed some interior issues following Monday. Didn’t fill tank until asking 3 times, gave us a tiny loaner car that smelt like cat and vomit-had to drive with windows down gagging. When they called because it was finished, it wasn’t, and I wasn’t getting back in smelly car, they offered no help or a different car when I asked for both, so I had to call for a friend to come pick me up. It was a JOKE. I was nice and civil but very clear that I’d never be stepping in a Patterson establishment ever again. I’m still disgusted.
Wouldn't stand behind their written quote - zroger73
Got a quote on a 2019 Equinox 1LT with confidence and convenience package for $28,600 out-the-door. When I got there, they tried to raise the price to $29,200 saying that I didn't qualify for a $600 rebate KNOWING that had already been discussed in a text message with the salesman. I walked out and went to Peter's Chevrolet in Longview and bought the SAME Equinox for $25,200. That's $4,000 less for the SAME vehicle.
Oil leak - ScottR
We took in a Mercedes Sprinter Van with around 7k to have the oil and filter changed. An after market oil filter was installed by the certified technicians that lead to an oil leak duty not having the oil ring on the filter. This leak caused both belts to come off around 15k and wrap around the fan so two new belts had to be bought and installed. James the service manager and Jeff the general manager told me the cost to repair was our problem. This was a $650.00 repair that we had to pay Mercedes. When you take a your vehicle to a certified service center you would think the vehicle would at least meet the standards the manufacturer sets forth when it comes to repairing or servicing the vehicle but in the case it clearly did not happen. Sorry I would not recommend this Chrysler/Dodge/Jeep dealership repair center to anyone. They do not stand behind their work.
Identity Theft and Bank Fraud - Troy Clark
I bought a brand new Jeep Wrangler in December 2017 . I spent 32,000.
In July 2018 my information was used to finance a 2012 Ford pickup for 12,500.
Peters used my SSN ,name, phone number to secure a loan for another customer.
This was Identity Theft and Bank fraud according to the bank investigator where
the loan was taken out. I had to fill out a affidavit to get the bank to stop calling
me and get the loan taken off my credit report. It's now been over 6 months and
there are still inquiries on my credit report that affects my rating. I can't get them
removed. Never again!
Bad service - Defectivedodgebuyer
I got a deffective 2016 dodge caravan, tires wear out at 5000 miles, left the car with them for five days for a warranty repair. They brought me to enterprise car rental, after five days of rental use enterprise charged me $156 they say for insurance. After picking up my dodge caravan i found out they only change 1 tire. So now i will end up changing 1 tire at a time coz the other tire is halfway worn out. So from now on i have to pay for rental car whenever i find defects again on my dodge
My New Car experience - GWoolf
Drove into Southern Chrysler to LOOK at a car. The salesman pretty much threw himself in front of my car to get me to stop. But, I gave him a chance. I had a 2011 GMC Yukon, 58K miles Great condition, (it had a few dings nothing major). I was looking at a 2014 Dodge Charger. I brought my husband back to look at the car (he was leery of this dealership) started making a deal. The salesman came back and said that my Yukon was clean and a great vehicle according to the sales manager who drove it and he wouldn't mind having it for himself. They told us that they would give us $20K for it because that's what the blue book price had it listed at. WRONG!!!!!!! They had it listed at trade-in $25K - $27K! LIE #1! The Charger was stickered at $30K. and they told us that they had come off the price $4000. LIE #2! Come to find out after the deal that was the buyer incentive rebate. THEY didn't come off anything! They said that they would throw in having my windows tinted and a special spray that protect the inside and outside. All we would finance would be $4000. Okay it all LOOKED good on paper once they moved around a few numbers. I took the car into have the spray and the windows tinted. My car was there ALL day. They only did the spray on protectant. I was told they ran out of time and they would call me to let me know when to bring it back for the tint. I HAD TO CALL THEM!!! After a week. We have 3yr old twins and they took our car seats out themselves after I ask them if I need to remove them when I had the windows tinted. "Oh no, they don't need to be removed". LIE #3. They removed them did not tell me and did not secure them back when they put them back in the car. So I am driving down the highway and a truck pulls out in front of us I slam on my brakes to keep from hitting him and my children come flying to the front seat. I did not look at the car seats when I picked the car up because I was told they did not need to be removed. Had I of known that they had been removed I would have checked to make sure they were secured correctly. My children's SAFETY may not be important to Southern Chrysler Dodge. But it is to me! Now almost 5 weeks after we have bought the car we still have NO license plates or registration. I will NEVER send anyone to this dealership. I am MAD!!!!!!!!!!!!!!!!!!!!!!!!! I feel Cheated!!!!!!!!!!!!!!!! They LIED to us!!!!!!!!!! Oh, by the way they had my trade-in on their lot after a week for sale for $29K. REALLY it was only worth $20K according to them. A almost $10K profit, must be nice to screw people over like that!
Hebert's Town and Country Chrysler Dodge Jeep RAM