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AN ANNOINTED EXPERIENCE - Sandykay
I never felt hustled, rushed or pushed . this was the best experience I ever had buying A CAR . MR ORTIZ made me feel as if I was family . I have been asked to do review before , but never felt inclined to . so being my first i wanted it to be as STERLING as his service was . needless to say I will refer any of my friends and family to come to DALLAS LEASE RETURNS , ROEL ORTIZ gets 5 STARS in my book ...
Top Reviewed Specialists At This Dealership
Very smooth process, with a few (salesman) "erks" - James
I purchased a preowned Ford Raptor a month ago, and most of the process went very smoothly. I was not hassled on my trade-in value, and everyone I interacted with was very kind and professional. That being said, my salesman was a total BS'r(Go figure huh!!). The only reason I mention it is because it is costing me mucho money$$ I asked for a carfax, and was literally told no by the salesman(Bob) assured that what he gave me(autocheck report) showed me everything that the carfax would about the vehicle history. After arguing about that, he told me he would get it for me when I came back to go through financing. Then he said he forgot but "would print it now" and that he had looked and there were no major issues, just normal warrantied maintenance work on it. So I took his word and proceeded with the purchase. Carfax shows all kinds of issues I would have loved to know about and several that are giving me problems right now. He also told me he would fill it up with gas and didn't then argued about it with me later.(Never bought a car without a full tank of gas) No deal breakers, and overall an okay experience but those kinds of things can definitely "erk" a customer.. High mileage trucks are going to need some work and I understand that but with the purchase being so recent and the issues being previously found(apparently not resolved) and listed in the Carfax he didnt want to give me. Not cool.
Credit Union/Chamber New, Used, Lease& Commerical Sales
Great people - Bg10712
I went looking for a car but have some challenging credit issues and after talking to a few dealerships I ended up back at Family Toyota. I had purchased a car previously with them. Bruce was a great guy and a big help. Tony in finance was a pleasure to deal with. Could not be more satisfied with my purchase experience. I highly recommend checking these guys out.
Internet /Fleet Manager
Internet Relationship Manager
Quick Pick - Pressi
Overall experience was quick and good. The vehicles to test drive was easily available and the sales agent that we worked with ( Paisley) answered all our questions.
I felt the one area they could improve was making sure the vehicle is all cleaned at the time of delivery and also all the necessary accessories are in the vehicle.
Senior Sales Team Member
Top of the line - MharveyUAE
Very appreciative for the staff at Moritz Kia. I visited multiple Kia dealerships in the DFW metroplex and this was easily the most trustworthy one.
Internet Sales Manager
My first Porsche - Mark
I've been looking at Targa online for a few weeks and decided it was time for a test drive. Aaron Risk met me as I walked into the dealership with a big smile and a Texas welcome. The experience has been fantastic from start to finish. The test drive sealed the deal and Aaron took me through the option and details methodically answering all my questions. A very different experience to my previous (non Porsche) experience.
Sales Experience Manager
Great Customer Service - JessejhFord
I was dealing with Darrell and Bentley they are fantastic. This was my first car buying experience and they made it a great one. I highly recommend this dealership for any one looking to buy, from pre-owned to new they’ll help you find what your looking for in your budget. If I could give more than five stars I would.
Internet Sales Professional
Internet Sales Consultant
Great Customer Service! - Kelsey
I found the car I liked online and immediately called and spoke to David, who from the start was great to work with, he made the purchase so easy. With us being from out of town, we were a little stressed about the process and it went really smooth. He made us feel comfortable and explained everything every step of the way. Everyone we encountered was really nice and friendly. I LOVE my NX300, we would definitely recommend Park Place Lexus Grapevine!
Excellent Experience - Monkey29!
Justin, Miguel, and Raj, and Michael were all extremely helpful and made for an excellent customer experience. Miguel greeted me and made me feel right at home and engaged Justin who continued to understand my needs and what was important to me. Michael made turning my lease in such an easy and painless experience.
Overall, I could not have asked for a better experience. Sam Pack truly does provide superb customer experience and cares about every customer. Thank you for all of your help!
Ford Service - Carhelp
Ron always provides great customer care when I bring my car in. I generally have an appointment but I had car trouble at lunch and he got me in and had my Explorer taken care of quickly so I wasn’t without a vehicle for more than a day. Thanks much.
Looking for a Kia and found a Kia! - Slynnm8
My husband and I needed to buy a car fairly quickly since someone hit mine. We went to amortize to look at the SUVs, I was on and off about getting one. We met Dwight Fountain and he showed us a few, then we looked a bit at the Soul, nice but needed a bigger trunk space. Dwight then wanted to show me a car he himself drives, the Cadenza. It was luxury! Went for a test drive and immediately knew I wanted it. Dwight really worked with us to get it in my payment range and succeeded! Through in a couple of other nice things. Everyone we met there was kind and helpful. I fully suggest going to Moritz Kia of Hurst! Hey, ask for Dwight! Thanks again Dwight and Moritz Kia of Hurst.
Excellent customer Service - Buckly16
Thanks Mo for making my service appointment perfect. You worked with me on finding a solution to some of my issues and making the experience spot on.
Purchased car for daughter - Kendgirl1
Rich Stevens helped us with our Equinox purchase. He’s very knowledgeable and personable. Best of all... no pressure! Great experience. We’d highly recommend him.
Chevrolet Sales Consultant
Chevrolet New Car Sales Consultant
Honest Respectful Trusted - FrankDaTanka
Got a great deal on a barely used car. Able to negotiate a price for a vehicle that was best for my price range. Wonderful communication and friendly employees around every corner. Left with a smile on my face and a pretty sweet car. Thank You Lloyd and Jason!!!
Sales Consultant - Bi-Lingual
Never the same place twice until... - jed
I’ve purchased 8-10 luxury cars over the last 25 yrs & I’ve never purchased from the same dealer twice. I purchased an AMG from Park Place a few yrs ago & found the customer service well above reproach. So much so, that I had to buy my current luxury car from a Park Place dealer. Once again, treated as though I was the best customer they had ever had!! You can bet my next vehicle purchase will be from Park Place!
Pre-Owned Sales Experience Manager
Fantastic!! - RelaxatGrand
Paul Kim is wonderful! This was the best experience I have had in purchasing a vehicle. I highly recommend Park Place Porsche Dallas. I am happy I purchased my car from this dealership.
Hassle free buying - The Adams
Mike Martinez is a great salesman. He made our buying experience hassle free and was always available when we needed him! He actually survived a test drive with a 19 year old girl..lol! Great job Mike!
Purchase used Porsche Macan - MyNewPreownedPorsche
The Cotroneo Family Group is highly professional and competent in giving their customers a first rate experience in the purchase of an automobile from the initial discussions to the final delivery and all the steps in between. I found Ken, Sheila and Robert as extremely friendly and helpful making the experience the delight it should be. My compliments and highest recommendations to them and all their customers to come.
Used Car Manager
Super fast and easy - Lkgrilliette
Josh was wonderful every step of the way. He made the process so incredibly simple and quick, and went out of his way to help me secure financing before I even stepped foot in the door.
Sr. Sales Representative
The second time around - 96fordman
My wife and I came in about a month ago and purchased a 2019 Highlander. Andrei was our salesperson and was absolutely marvelous. He explained everything thoroughly and helped my wife get over the payment shock. It was an absolutely wonderful experience at the dealership and with Andrei. So a month later my wife purchases a used 4Runner for me as a surprise. And that experience was EVEN BETTER, if you can believe that. I cannot truly put into words the ease and professionalism during the experience. I truly don’t think that you can find a better dealership and a better salesman. When you go ask for Andrei and you will drive off extremely happy, and in a new vehicle.
Internet Relationship Manager
Quickest, most efficient sales experience ever! - ERIK.SILBERBAUER
We have purchased three vehicles from Essence in a few month's time, and have had a great experience each visit. Rami made our Maserati purchases super quick! Out of our experiences with Porsche, BMW, Mercedes and Chevrolet dealerships Essence tops them all!
Sales Team Leader
Great Customer Service - Mrs. Green
When you go to a dealership you expect a long ordeal. But not here. Mr. Holyfield made the experience entertaining as well as seamless. He was helpful, detail oriented, and very knowledgeable. Even after I have had the car for a couple of weeks, he was still willing to help with different questions that I may have had. If I had to buy another car, I would definitely be going back asking for Winston for he is a pleasure to work with.
Jamonn Little - Haleyanne85
Jamonn Little was so helpful and made our car buying experience so easy! We will definitely send our family and friends to him! Thanks so much!
Amazing - JMcClaine90
I came to this dealership because of the good things people had told me about it. And let me say, it was everything I had been told and more. The sales rep that I worked with was Edida Cruz. She is a lovely and wonderful woman, but she is also the perfect guide. I came in with some expectations in a vehicle and kind of had an idea as to what I wanted. I explained this to her and she immediately knew what i needed. She was so informative and helpful that I actually changed my mind while I was there. She never pressured me into making a choice and that is something I highly value when walking into any sales environment. At the end of the day, my family and I drove out of there with a beautiful truck and huge smiles on our faces. I would recommend this dealership to anyone just because of this great woman and her outstanding service. Thanks for everything!
Great experience - Kserna10
Ali was awesome. I was on my way home from a few dealers and decided to stop here. He found me the car I wanted and a great price and had me in and out in just a couple hours. I was very pleased with what they got me and would definitely recommend again!
INTERNET SALES MANAGER
Senior Internet Sales Consultant
Digital Sales Consultant
Great experience! - S
Leslie K. was an absolute pleaser to deal with throughout the whole car buying process. She was very knowledgeable about her product line and went out of her way to make the whole car buying experience easy for me. The whole staff at Park Place Volvo made buying a car a fun experience for me. Thank you Leslie and Park Place Volvo!!
Outstanding service re: Mazda5 - MW321
I went to Hiley because it had the best reputation for service and I’m so glad I did. From start to finish, Greg Powell could not have been more helpful. He quickly helped me figure out what I needed for my family and showed me an affordable way to get it. I trusted him from the start and I’m grateful and I LOVE my Mazda5.
Amazing service!! - Inicanor92
Definitely met all my expectations. Very satisfied with their service! Thank you Marco and Tommy for making this experience easy and wonderful. Will definitely be coming back !!!
Sales Experience Manager
Beyond Expectations - carlosmongrut
Juan Vasquez is very professional and deliver A1 service. I will definitely keep doing business with him at the dealership. Everyone was courteous and professional.
New Car Sales Associate
Pre-Owned Sales Associate
Great customer service - cesarfer80
Very great customer service everyone really nice and welcoming will have to say the experience was great bought 2 new cars in 3 weeks and everything was the same on both sales just great
New & Used Sales Executive
New & Used Sales
Don Davis Dodge Chrysler Jeep
Don Davis Ford Lincoln
Moritz Kia Hurst
Pre-Owned Sales Consultant
Five Star Ford