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Excellent ! He was very patient and Kind friendli I felt... - ISABELRIVAS1005@gmail.com
Excellent ! He was very patient and Kind friendli I felt very confortable!🤓 since I don’t understan the Language much,I treat Myself with dignity and respecto.
Top Reviewed Specialists At This Dealership
New Car Sales Associate
Pre-Owned Sales Associate
Service was excellent. Courteous, competent and... - Admitchell1977@yahoo.com
Service was excellent. Courteous, competent and professional. Service was quick, completed on time and they even washed my car........ I’m very satisfied... perfect service.
Went in yesterday worked with Mr Lee and he provided... - Wes
Went in yesterday worked with Mr Lee and he provided great customer service and was able to get me a deal within a hour if you looking for a new car I would strongly prefer you call Demond Lee you will not regret it.
Hello to the Nissan of Dallas Team,I have to take my... - etsoutin2017
Hello to the Nissan of Dallas Team,
I have to take my time out to thank you for your service that was completed on my vehicle this evening. I wanted to thank your service mechanic, Diego, for listening to my concerns and addressing my issue with my automobile. He was very responsive to my questions and I feel more confident about making my drive to Irving, Texas for work tomorrow morning. Thank you so much!
Bait and switch scam operation. Negotiated price with the... - Rthrasher2
Bait and switch scam operation. Negotiated price with the salesperson, sales manager brings invoice with $3K in additional dealer “fees”, wouldn’t honor negotiated price, unsure how this place is still in business - buyer beware
We can't say enough good things about Waxahachie Nissan!... - Adam B.
We can't say enough good things about Waxahachie Nissan! We have purchased 3 different new Nissans from here in the last 2 years. The buying experience is not your typical 5 hour - back and forth - process between the salesman and the manager. Every time we have bought a vehicle, it has been via text message and was super smooth. No high pressure sales, no high pressure in the finance office...it is what car buying should be. Our last truck we just bought, they (salesman and finance) went above and beyond to get us where we wanted to be. HIGHLY recommend Bell Harmon to be your salesman. He's a working man and understands other working people's needs and wallets! Waxahachie Nissan has lifetime customers in us!!
Derrick Jones is a great sales guy and he helped me get... - ebonidoit
Derrick Jones is a great sales guy and he helped me get into my first brand new car thank you so much for your help
The whole team was great & we had a pleasurable buying... - Nicole McDowell
The whole team was great & we had a pleasurable buying experience. Ray Maghammi took his time with us to help us find the right fit and stayed late to help us get it done. The finance guy was also great and made the process very comfortable and easy (which is rare in a car dealership). We definitely plan to purchase more vehicles at this location & have already been telling others about our great experience. Thanks!
I am a first time buyer and L.A. Warren jr was a big help... - 2020 kicks
I am a first time buyer and L.A. Warren jr was a big help from the minute I stepped onto the lot. He immediately came and introduced himself as soon as I stepped out of the car. I told him what I wanted, my price range, and my wants and he saw to every need. He fought for me to get me the best deal I could get and he did. I hope every first time buyer has the same wonderful experience as I did!
Came in to Texas Nissan of Grapevine to buy a Maxima.... - Andrew Haden
Came in to Texas Nissan of Grapevine to buy a Maxima. Everything the car salesman did was excellent. When I went in to do financing the gentleman that did the financing for me, asked if I was interested in an extended warranty and i was interested in extending my warranty to 100k. He also asked if I was interested in a maintenance plan which I was on the fence about and the gentleman could see that. Next, he stated that if I purchase the maintenance plan all I would be responsible for would be tires, he even went as far as saying that even my windshield wiper blades are covered. He stated the maintenance plan and the warranty would be an additional 4k. I didn't think this was out of the ordinary since ten years ago I purchased a BMW and they had a maintenance plan like this gentleman was describing. I ended up purchasing both the maintenance plan and the extended warranty. The guy printed the documents up and highlighted the areas I needed to sign put it in front of me and said this is for your warranty and maintenance, in fact he said this is for your platinum maintenance plan and unfortunately I signed. Fast forward to a week ago, I went to get my 10k scheduled maintenance at Texas Nissan of Grapevne, and they yes that will be $59 for this and $20 something for this. I kindly told the gentlemen that I had the platinum maintenance plan to which he said no you don't. He stated that all I had bought was 20 oil changes and tire rotations. I called looking for the finance guy and shockingly he is no longer employed there. Next, I reached out to the finance manager Jared and explained the above he called me back a couple of days later and said I can't get what my representative stated to you but I think I can at least get you scheduled maintenance taken care just let me reach out to my boss for the ok. I stated that I would be more than satisfied with that. Today Jared called me and stated they will be unable to provide what the he stated and if I don't want it to just call and cancel. So I'm going to be canceling every additional thing they sold me. The warranty that they sold me wasn't even through the manufacturer. Now I can't get the manufacturer warranty that I thought I was getting in the first place cause the car has 10k miles on it. I really feel as if the pulled the old bait and switch. Do yourself a favor and don't do business at Texas Nissan of Grapevine!
Great Experience! - ra0517
Purchased a certified Nissan Rogue from Mariah and my experience was fun and low pressure. I got what I wanted and left happy. Nice staff!
Purchased a used Maxima in August of 2003. Noticed a... - axobm
Purchased a used Maxima in August of 2003. Noticed a vibration coming from the front wheels. Took it to Kevin and explained the noice and he said it was just the brakes. Got it fixed....few months later same thing again, this time it was the brake pads. Got that fixed and then continued this cycle for two years until finally the vibration got so bad that the entire car was shaking. Took it to Thornhill Nissan in Fort Worth because we were afraid to drive it all the way to Urban. Thornhill noticed as soon as the car was lifted up that the wheel on the front passenger side was about to fall off! Thornhill fixed it and no problem since. Of course this was identified after the warranty had expired. Urban Nissan Service is a bunch of money grubbing jerks and they don't care about their customers. Kevin just wants the commission for unnecessary work. DO NOT USE URBAN NISSAN FOR SERVICE...YOU WILL REGRET IT!
Don Davis Nissan
Pre-owned Car Sales Associate
New Car Sales Manager
Express Service Advisor