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Rainy day truck buying - Truck girl ,debra
My husband and I had picked out the truck we wanted with an online car buying service . Edward Mack called us on Thursday and we said we could come Saturday. Of course Saturday turned into a stormy spring day in North Texas. We still went to the dealership and Edward was still ready to show us the truck and let us test drive in the stormy weather. We bought the truck for the price we wanted from the car buying service with no hassle whatsoever. We very much appreciated it having to hassle over price. The over all experience was very good .
Top Reviewed Specialists At This Dealership
New Car Internet Sales
Happy first time car buyer! - plm2019
Very pleased with the entire experience! Don Davis Arlington had a great selection of used cars and my salesman, Tek Doko was very helpful as I narrowed down my selection. He was knowledgeable, PATIENT, kind and funny too! :D I am very happy with my new-to-me Honda.
New & Used Sales Executive
New & Used Sales
Pre-Owned Sales Associate
Above and Beyond! - Red Cat
Javier Tamez, Eddie Campbell and Chris Cordova went above and beyond the regular call of duty servicing my Jeep and its warranty issue! After receiving NO HELP from Fiat-Chrysler, it was Javier, Eddie, Chris and Forest Lane Chrysler Dodge Jeep Ram to the rescue! There are 3 jeep dealerships closer to where I live but will gladly pass them in order to return to Forest Lane CDJR for superior service!
Amazing experience! - Dawn Wolf
Very professional and top notch service! I highly recommend. I would definitely do business here again. Absolutely loved this experience. Nestor was awesome and so helpful! I love my new car!
Internet New Vehicle Sales Manager
The experience - CRIS.BENITEZ47
They really helped me out to make sure I was getting the car that day and getting the best payments I could get, not like another dealer where they wouldn’t even bother trying to help me out, would recommend 100 percent
Internet Sales Consultant
Great experience - Raidermffl22
Oscar helped me with all of my needs. He went above and beyond. He deserves a pat on the back. Also friendly finance department and Sales Managers
New Car Sales Manager
very good service experience - SrLawrence1
Attendant was prompt to get us checked into the service dept. and directed us to the waiting area. Stanley came by the waiting area several time to check on us to see if we needed anything. Services to the vehicle was prompt and the vehicle was washed and vacuumed out on the inside before it was returned to us. very good experience. Larry M of Midlothian, TX
Great customer service - Jochoa767
Yissell Medina was very straightforward and worked in a hassle free manner that I really appreciated. The sales team worked to earn my business and did not try to sell me things I did not want or ask for. Great job! I definitely recommend everyone visit Yissell Medina for a wonderful car buying experience.
Unprofessional - Angela Alaniz
I do not recommend this dealership to anyone the sales person and the managers are very unprofessional they say that they will put you in a vehicle and that’s a lie I was with the sales guy and I guess his manager called him and told him something he did not even reply one word to me he just walked off and left Standing there like a piece of trash and when I walked to my car I realize that he had the keys to my car..He didn’t even have the courtesy to give them back to me I had to ask him for them I guess he wanted me to walk home!👎🏼
Aaron is very arrogant. - Ph543
Worst experience. My husband and I came into dealership to purchase a Dodge Durango RT after corresponding with Aaron thru email. Aaron treated us like we were second grade customers and made several remarks that TRUMP is to blame for interest rates. Even though I had told him that our credit was good. He was very argumentative and even had a yelling match with my husband. I have previously bought 3 vehicles from them with no problems. I hate that one employee can change my view of this dealership but he was very unprofessional for an Internet salesman.
Service Department - justwantedlicenseplates
I sat in the lane to be helped for 30 minutes, no one ever came to help, greet, or even to say I'll be with you in a minute. They were helping everyone around me though. All I needed was my license plates put on. I ended up leaving and going next door to the Hyundai dealers service department. They helped immediately. This is the second time I have tried to get help from Autonation Dodge service department and both times they have left me just sitting there so I know now not to go back.
Financing with Raul Luna - Brad B.
Raul Luna sold my daughter gap insurance and a warranty for $5000 on a used car that was under $13,000. He also failed to provide the bill of sale and told her to come back the next day for it. She believed she was getting the gap and warranty for much less. Luna took advantage of her lack of experience, as she relied on his advice.
Gap insurance was not needed b/c the car had already depreciated and the price charged for the warranty was excessive and dishonest.
Luna's conduct and the dollar amount of coverage he sold her was unconscionable and constitutes fraud. The situation is ripe for a lawsuit.
very positive experiance - dc1011
very positive experience, Jeremy was very knowledgeable about all the different models of vehicles they had for me to look over. I would recommend to anyone this is the place to go to be treated fairly.
Don Davis Dodge Chrysler Jeep
New Car Sales Associate
Meador Dodge Chrysler Jeep RAM