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Amazing! - miranda
This was the best car buying experience I have ever had! Branson and Mike were awesome to work with. They made the process so easy!
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Great! - Chris Freeze
Ron Attaway got us in the car we wanted at a price that was excellent and practically read our mind about what we were looking for. I look forward to more cars!
HORRIBLE EXPERIENCE WITH FINANCE MANAGER - K Flores
This dealership was friendly and helpful at first. I did NOT want the extended warranty, but the financial manager added it my contract anyway. When I asked him to remove it, he said he did not NEED to redo the paperwork. I could just remove the warranty after-the-fact by sending a cancellation order later and that my payments would go back to the original stated amount. But, afterwards - he told me a different story saying the Extended Warranty amount would be credited to the last few payments of the note. I told him this wasn't acceptable, but he told me he could not change the contract. I asked for verification that he did cancel the warranty. He never gave it. So I called the Extended Warranty office myself. After 2 months, it turns out that it NEVER WAS cancelled. I would have been paying for something I had not agreed to and didn't know I had. I tried to contact the manager of the dealership and he never returned my numerous calls. After I signed my contract with them, they were VERY uncooperative afterwards. They knew I was short on time when I came in to purchase and needed to make this deal quickly. They took advantage of that and used it to cheat me. They also entered my address incorrectly on the financial documents, so I didn't receive my first two statements and had to make my payments by phone. I feel this was done intentionally in order to keep my fooled that the warranty fee was removed. I had to cancel the warranty on my own. The warranty company is supposedly sending me a refund soon. It will be a check made out to Hyundai Finance. When I receive it, I am supposed to take it to Hyundai and they will credit my loan. I am not satisfied with the method of adjusting the refund so even though I know I will lose money on this transaction, I will get rid of this vehicle right away. I NO LONGER WISH TO DEAL WITH HYUNDAI !!! The finance manager that I dealt with is Rick.