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Best buying and customer service experience - Peterson
Crystal Sanders, John Little and the whole Sam Pack family is amazing at the North Richland Hills Location. They have made the buying experience painless and easy. They listen to what we need and question and work hard with their team to insure we get what is best for our family. Crystal and John always goes above and beyond for their customers. We look forward to working with these two and the whole team again for our kids.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Hassle free and honesty - Trottere23
Our salesman Eric Hill called at 10 am and by 3pm the deal was finished and reDy. Great experience and highly recommend. Communication was prompt and respectful. Customer service was like nothing ive had in the past! 5 stars
Internet /Fleet Manager
Family Internet Relationship Consultant
Best car buying experience - Mmorales6
The staff was amazing, Andy my sales guy, the sales Manager and Tony in Finance. Very friendly, very quick and knowledgeable. Answered all of my questions and made me feel more comfortable, I was terrified. Lol
Hats off to this Amazing team who worked hard together to get me exactly what I wanted!!
He was patient and awesome thanks andrei! - Johnny#5
Soon as we got there he helped me and my wife with the Toyota Camry she liked and took us back and he helped us with the car payment we wanted and was patient and understanding through it all thanks andrei!
Internet Relationship Manager
Came 4 states away - Sdboy716
When I started looking at car online I had a few bad experiences trying to find the car I was looking for but when I talk to Darrell Cooper at Subaru of grapevine he did a real amazing job 100% professional and just because I was over 1000 miles away he didn’t put me to the back burner he kept up with calling me about the car did a video of what I wanted to see in the car and Subaru of Grapevine did an amazing job really happy with the deal they got me at subaru of grapevine and this is by far the cleanest most friendliest dealership I’ve ever been to 100% Satisfied
Internet Sales Professional
Internet Sales Consultant
Saved the day AGAIN! - lou86
Three years ago we were expecting our third baby which was a miraculous surprise, but it put us into a situation where we needed a bigger car ASAP. We went to Jerry’s and they were able to get us into a 2010 GMC Acadia that was fully loaded and had decent miles for its age. They really took care of us and gave us a great deal. Well Thursday, we found ourselves in another have to situation. Because I ended up having to drive my car a ton more than we had planned at purchase, my Acadia was on its last leg. It needed some really expensive repairs and we didn’t have or want to put the money into it. I was just shy of panic mode when I called my Dad who had had been in the car business. He told me to call Jerry’s again to see if they could help me and if they would be ok with talking to him on my behalf. I spoke to Michelle Blankenship and she was amazing. She said she would be happy to talk to me AND my Dad and since I live in Little Elm and couldn’t drive easily 2 hours with toddlers, she communicated with me by phone and text. I sent her pictures of my car, filled out the credit app online, told her what my top choice was and she told me she would get with finance and do her best to get me into that car. The next day I was able to go get my new car. All I had to do was sign the paperwork and switch cars. Mike Tunstall was my finance manger. He was amazing and really went to bat for us. They accepted my car, problems and all, and gave me a more than fair value for it. Because I was still upside down on my car, our credit was decent but not amazing, AND we are self employed, he really had to fight for us. He was able to get our interest rate down over 2% and his manager saw that I had to drive a lot, so he increased our warranty an additional 25k miles for free! We also were able to get 5 year warranty on tires and rims with miles unlimited and gap insurance and all for a super affordable payment. I was able to leave with the vehicle I wanted (2017 Santa Fe Unlimited) and know that we got a really great deal. My Dad was also so impressed which is hard to do and he even plans on getting his and my mom’s new cars there and using Michelle and Mike.
Even though it’s a 2 hour drive one way, I won’t go anywhere else but Jerry’s. They have a customer for life in me and my family. Aside from the great deals they’ve given us, it’s obvious they really care. They told me their motto is to treat each customer as though they were their actual family, and I really felt that the both times I was there. Michelle was the sweetest and Mike was so kind and generous. I couldn’t be more grateful for their help not once but twice.
Certified Hyundai Internet Sales Professional
Certified Sales Professional
Certified Sales Professional
Fast and fair - Tom
Hasan my sales rep knows his business and took good care of me. I now have a great low mileage 2017 LS and loving it
Sales Experience Manager
Awesome experoence - Aburg1234
My ecperience was awesome. You definitley have esrned a customer for life. This has bben the best experience from the internet sales manager, Scot our sales guy, to financing. Thank you!!!
Saville Tiguan - Dwight saville
The greatest service team that I have ever dealt with. Mo our service advisor always goes above and beyond to make sure our car is always ready to travel. We stop in there whenever we are making a road trip to ensure all is well.
Purchased car for daughter - Kendgirl1
Rich Stevens helped us with our Equinox purchase. He’s very knowledgeable and personable. Best of all... no pressure! Great experience. We’d highly recommend him.
Chevrolet Sales Consultant
Chevrolet New Car Sales Consultant
Never the same place twice until... - jed
I’ve purchased 8-10 luxury cars over the last 25 yrs & I’ve never purchased from the same dealer twice. I purchased an AMG from Park Place a few yrs ago & found the customer service well above reproach. So much so, that I had to buy my current luxury car from a Park Place dealer. Once again, treated as though I was the best customer they had ever had!! You can bet my next vehicle purchase will be from Park Place!
Pre-Owned Sales Experience Manager
Car buying as it should be - Speed-racer
This was by far, the most hassle-free, easiest, car purchase I have ever made. Julio was exceptionally personable, knowledgeable, and helpful. If you live in the DFW area, this should be the first dealership you consider when buying a used vehicle. Highly recommended!
Great service - Ncptino
Great service, knowledgeable staff. Ask for Justin.vehicle was clean and well priced. We were in and out the door in 30 minutes. Great experience
Sales Team Leader
Awesome Customer Service!!!! - Aundrei007
I had been looking for a truck for about a week and I called around locally (west Texas area) and called around in about a 500 mile radius, then I called Moritz Kia in Ft. Worth and spoke with Catherine McGary and she was awesome. I asked for a deal sheet so that I could get to my finance institution. She didn't delay the process like every other dealership (about 15-20) that I talked to did. With in a couple of days we wrapped up the deal and I even ended up using their financing because it ended up being a better deal for myself, Scott the finance manager was even a huge help and they both answered all the questions I had for them. After everything was said and done, they met me half way to deliver the truck. Overall this was a great experience, I will be looking for a vehicle for my wife in the near future and they will be the first place I call.
Internet sales manager
Internet Sales Manger
Great Service - CarMiles32
I came in earlier this month to take a look at some cars. Jamonn Little was very attentive and friendly, nonetheless very helpful to us. I will definitely recommend seeing the guy, I'm ready to make the switch to an Acura! Much appreciation.
Friendly and knowledgeable - bicchu713
Have always had a good experience at Southwest Nissan - thanks again for helping us upgrade to a better, newer car! Will definitely come back again.
Outstanding service re: Mazda5 - MW321
I went to Hiley because it had the best reputation for service and I’m so glad I did. From start to finish, Greg Powell could not have been more helpful. He quickly helped me figure out what I needed for my family and showed me an affordable way to get it. I trusted him from the start and I’m grateful and I LOVE my Mazda5.
Happy Customer - MelMercedes
Working with Ricky was a great experience. From the first phone call when he checked on a car I saw online, through the follow-up phones calls and e-mails, Ricky was very pleasant, honest, and provided great service.
Because of Ricky’s great service, I drove from Allen to Arlington to purchase my car.
I enjoyed working with Ricky and had a great experience in the dealership when I purchased my car.
Sales Experience Manager
Awesome - Wilson*
GG was great. Awesome experience all the way through the process. Everyone there was very friendly. So AWESOME my husband bought a new car the next day.....
Pre-Owned Sales Associate
New Car Sales Associate
My son dream car - Car, biyong11
I was excited to buy a car from Don Davis of Arlington, Coby Wiggins is an outstanding salesman he went above and beyond helping me find my son dream car ( Dodge challenger). The whole process was painless and so professional. I was treated fairly and I am so please with my purchase. He took time to show us all the features on this vehicle. This dealership is clean friendly and very welcoming I will do business with them again in the future.
New & Used Sales Executive
New & Used Sales
The best - Sherrityler
Do most of everything on line really helps . Everyone is very nice .love everything about the place. Really could say enough about how nice they are and for me a lil overwhelmed. He was is perfect
Great Customer Service and a Wonderful vehicle - Suroth
My fiancé and I came to Hooks Lincoln with pretubation. We had been car shopping throughout the day and grown tired of the mental beating of dealing car salesmen. Boy, did Mark turn that around quickly. Before we even looked at the vehicle Mark wanted us to come in and get to know us and what we were looking for. We walked in to the dealership with the MKC in mind (which we loved), but realized that the rear cargo space wasn't going to be up to our future needs.
After discussing whether we should still go with the MKC despite the cargo space. Mark asked if we would like check out the new Nautilus which is similar in technology and drive, but a little bigger. We we're not disappointed. This SUV reset the bar for what we will consider an excellent vehicle. However, Hooks didn't have the trim/features we really wanted. Mark went to work for us and scoured through all the available vehicles in Texas. During the process he was constantly sending us updates and was working with me to get everything lined up (as I was out of town).
I would highly recommend Mark and Hooks Lincoln to anyone looking for excellent customer service, a relaxed atmosphere, and, of course, a great car.
New & Used Car Salesman specializing in the client end user experience
Lincoln Brand Specialst
Amazing Experience.. - Jage
As I entered Vandergriff Hyundai, all I had was poor credit and a pre-approval. Mr. Villarroel and the awesome rep assisting him did an amazing job at making sure I drove away with the vehicle I was interested in. I will, from here on forward, always recommend potential buyers to this dealership. Great job Mr. Villarroel and Vandergriff Hyundai!
Informative - Joe1234
Mr.Jamison was very informative and personable. He really wants to make sure you make the right & smart decisions When it comes to your Monet & the car buying process!
Pre-Owned Sales Consultant
Consignment - gto68
Great Vehicle Consignment and overall experience! Terrific staff; very knowledgeable and professional. Straight foward deal and easy process. Fun place to visit also. Highly Recommend.
2019 Range Rover - Jeff360
We could not be happier with the service and professionalism that we received and experienced from Cade & Justin during the purchase and delivery process. Thank you both!
3rd buying experience from Vandergriff - chevyrules
I have now bought 3 vehicles from Tom at Vandergriff Chevrolet. Tom will do whatever it takes to make a great deal happen. Tom regularly reaches out post sale to ensure I am happy. Tom is always professional and treats me like more than just another customer. I will be buying my next vehicle from Tom at Vandergriff again!
New and Used Vehicle Specialist
Best car buying experience - KingKongCarDog
I had the privilege of working with Sayed Azhar. I went to see Grubbs Infiniti and met with Sayed Azhar. What a great guy! Seriously. He showed me a beautiful Q50S and I learned more about that car then I thought I knew. From the beginning to the end including management (Jake and Dorian) and even a meet and greet with Mr. Grubbs the whole process was easy and fun. The finance manager Gerry Truax made signing papers easy and fun. Overall this dealership is well represented and I want to sincerely thank Sayed for helping me make my car buying decision. It was a great choice!
A+ – Best of the Best (Crème de la Crème) – 100% - klippyklop
Ever think you've had the best possible customer service? Chances are that you had the pleasure of working with Gina. She is a beacon of light in an industry full of slime-balls and tricksters. She is a straight-shooter and will always look out for her customers. There may be hope for humanity after all.
Pre Owned Sales
Pre Owned Sales Consultant
Great Experience - Whitney123
Recently purchased a new car from this dealership and worked with the salesman Ryan Brown and he was incredibly friendly and helpful. He and the other members of the team there were quite helpful and the entire experience was quick and efficient.
Don Davis Dodge Chrysler Jeep
Five Star Ford
Don Davis Ford Lincoln
Moritz Kia Hurst