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AN ANNOINTED EXPERIENCE - Sandykay
I never felt hustled, rushed or pushed . this was the best experience I ever had buying A CAR . MR ORTIZ made me feel as if I was family . I have been asked to do review before , but never felt inclined to . so being my first i wanted it to be as STERLING as his service was . needless to say I will refer any of my friends and family to come to DALLAS LEASE RETURNS , ROEL ORTIZ gets 5 STARS in my book ...
Top Reviewed Specialists At This Dealership
Great people to work with! - TruckingOn
We were very pleased with the service we received. We were buying from out of state and Hector was very prompt at sending photos we requested and answering all our questions. Would definitely recommend them if you are looking for a vehicle.
Very smooth process, with a few (salesman) "erks" - James
I purchased a preowned Ford Raptor a month ago, and most of the process went very smoothly. I was not hassled on my trade-in value, and everyone I interacted with was very kind and professional. That being said, my salesman was a total BS'r(Go figure huh!!). The only reason I mention it is because it is costing me mucho money$$ I asked for a carfax, and was literally told no by the salesman(Bob) assured that what he gave me(autocheck report) showed me everything that the carfax would about the vehicle history. After arguing about that, he told me he would get it for me when I came back to go through financing. Then he said he forgot but "would print it now" and that he had looked and there were no major issues, just normal warrantied maintenance work on it. So I took his word and proceeded with the purchase. Carfax shows all kinds of issues I would have loved to know about and several that are giving me problems right now. He also told me he would fill it up with gas and didn't then argued about it with me later.(Never bought a car without a full tank of gas) No deal breakers, and overall an okay experience but those kinds of things can definitely "erk" a customer.. High mileage trucks are going to need some work and I understand that but with the purchase being so recent and the issues being previously found(apparently not resolved) and listed in the Carfax he didnt want to give me. Not cool.
Credit Union/Chamber New, Used, Lease& Commerical Sales
Great people - Bg10712
I went looking for a car but have some challenging credit issues and after talking to a few dealerships I ended up back at Family Toyota. I had purchased a car previously with them. Bruce was a great guy and a big help. Tony in finance was a pleasure to deal with. Could not be more satisfied with my purchase experience. I highly recommend checking these guys out.
Internet /Fleet Manager
Internet Relationship Manager
Quick Pick - Pressi
Overall experience was quick and good. The vehicles to test drive was easily available and the sales agent that we worked with ( Paisley) answered all our questions.
I felt the one area they could improve was making sure the vehicle is all cleaned at the time of delivery and also all the necessary accessories are in the vehicle.
Senior Sales Team Member
Safety recall - Takata front passenger airbag - HCTgirl
Completed safety recall, and a complimentary multi-point inspection under estimated wait time!
Top notch experience! Thanks to Llisha Halpin and the entire service team!
Sales & Leasing Consultant
Sales and Leasing Consultant
Good job - Sorento owner
Oil change and filters are working fine so far, brakes feel better, overall car is running great drive it to Arkansas then Austin this past week.
Internet Sales Manager
My first Porsche - Mark
I've been looking at Targa online for a few weeks and decided it was time for a test drive. Aaron Risk met me as I walked into the dealership with a big smile and a Texas welcome. The experience has been fantastic from start to finish. The test drive sealed the deal and Aaron took me through the option and details methodically answering all my questions. A very different experience to my previous (non Porsche) experience.
Sales Experience Manager
Great Customer Service - JessejhFord
I was dealing with Darrell and Bentley they are fantastic. This was my first car buying experience and they made it a great one. I highly recommend this dealership for any one looking to buy, from pre-owned to new they’ll help you find what your looking for in your budget. If I could give more than five stars I would.
Internet Sales Professional
Internet Sales Consultant
Wonderful Experience! - DarylG
I have known Don for many years, even before he worked for Lexus. I did not realize he was working there when my wife and I went in to look at a car for my wife. She had never experienced the Lexus service from first greeting at the door, to completing the sale, to delivery of the vehicle, and even coming back for car wash and pick up the license plates (which they installed for us on the spot). My wife had planned to look at other cars, but after driving the NX and an hour with Don, she did not even want to look elsewhere! Give Don a call, you will not be sorry.
Amazing! - miranda
This was the best car buying experience I have ever had! Branson and Mike were awesome to work with. They made the process so easy!
Certified Hyundai Internet Sales Professional
Certified Sales Professional
Bullseye - LITTLE.BEAR.G.81
I'm always on guard when I visit a car dealership because they seem to pounce on you before you're even out of your car, but Will Cummings was amazing!! He was patient, so very intelligent, answered all of my questions with clear and concise responses. He was honest and so very nice. Nothing but 50 stars for him.
Great Customer Service! - Kelsey
I found the car I liked online and immediately called and spoke to David, who from the start was great to work with, he made the purchase so easy. With us being from out of town, we were a little stressed about the process and it went really smooth. He made us feel comfortable and explained everything every step of the way. Everyone we encountered was really nice and friendly. I LOVE my NX300, we would definitely recommend Park Place Lexus Grapevine!
Exceptional Service! - Kimbl
After my Mazda CX-5 was totaled after only 4 months Mike and Andrew worked together to help me get in and back out on the road in a brand new CX-5! I could not be happier with my new car or the Service I received today! Thank You Mike, Andrew and Classic Mazda!
Mazda Sales Advisor
Mazda Sales Person
Excellent Experience - Monkey29!
Justin, Miguel, and Raj, and Michael were all extremely helpful and made for an excellent customer experience. Miguel greeted me and made me feel right at home and engaged Justin who continued to understand my needs and what was important to me. Michael made turning my lease in such an easy and painless experience.
Overall, I could not have asked for a better experience. Sam Pack truly does provide superb customer experience and cares about every customer. Thank you for all of your help!
Ultimate Client Experience !!!! - Afarina67
I came to Crest Cadillac as a referral from My Neighbor, I was in the market for a lease vehicle and DJ cane highly recommended. My situation was that I had Purchased a 2016 Jeep Cherokee and unfortunately had some negative equity. I wanted to switch over to a lease option that fit my lifestyle better ( I travel for work and put low miles on my car) as well as remedy my being under water.
DJ Johnson did not disappoint !!! He was incredibly patient and helpful and worked tirelessly getting me into the right vehicle at the right price . I have never been happier with service that I received from a dealership. I am going to recommend both DJ and Crest Cadillac to everyone I know including my future wife who will be in the market for a car in the near future. I can honestly say that I had the ultimate client experience and look forward to working with DJ in the future to handle all of my vehicle needs. You guys earned a client for life!
Certified Sales Professional
Rashad and Tommy - firstname.lastname@example.org
These two men took me in and took great care of me. They bent over backwards trying to make sure that my children and I left in a vehicle that met my families needs and even more important, that we were happy. Excellent at their job and wonderful people in general.
Ford Service - Carhelp
Ron always provides great customer care when I bring my car in. I generally have an appointment but I had car trouble at lunch and he got me in and had my Explorer taken care of quickly so I wasn’t without a vehicle for more than a day. Thanks much.
Very good experience! - Car dad
I was recommended this dealership through a friend of a friend and was told that it was a small dealership family owned! I actually prefer the small dealership experience it seems you get better attention.
I have to admit when we walked in we went to the receptionist and didn’t get a real warm welcome.
We were referred by a friend to Rodney and from the moment we met him we felt welcome.
I honestly didn’t meet many others in the dealership but my salesman Rodney was the greatest. Unfortunately my deal went right up until closing time but Rodney stayed and was in no hurry to leave even though it was well past closing time to make sure that I understood everything about the car and that I was happy with it . When you go in the dealership ask for Rodney!
Fleet Sales Manager/Internet Sales Manager
New Car Sales
Looking for a Kia and found a Kia! - Slynnm8
My husband and I needed to buy a car fairly quickly since someone hit mine. We went to amortize to look at the SUVs, I was on and off about getting one. We met Dwight Fountain and he showed us a few, then we looked a bit at the Soul, nice but needed a bigger trunk space. Dwight then wanted to show me a car he himself drives, the Cadenza. It was luxury! Went for a test drive and immediately knew I wanted it. Dwight really worked with us to get it in my payment range and succeeded! Through in a couple of other nice things. Everyone we met there was kind and helpful. I fully suggest going to Moritz Kia of Hurst! Hey, ask for Dwight! Thanks again Dwight and Moritz Kia of Hurst.
Good transaction - Ptak
Matt did a great job. Wife did not like having to be at the dealership and Matt made it be ok. Love our new Jeep.
Matt.. Your killin me smalls.. lol
Internet Sales Advisor
Excellent customer Service - Buckly16
Thanks Mo for making my service appointment perfect. You worked with me on finding a solution to some of my issues and making the experience spot on.
Awesome Experience, Friendly Staff - Meganjanuary
Gene made my car buying experience easy and enjoyable! He is very knowledgeable and helpful during the entire process! Everyone at Four Stars is very friendly and their customer service is excellent! Honesty and integrity is hard to come by and Four Stars has just that! I recommend Four Stars to all my friends and family! Thank you to Gene and the entire Four Stars crew!
Purchased car for daughter - Kendgirl1
Rich Stevens helped us with our Equinox purchase. He’s very knowledgeable and personable. Best of all... no pressure! Great experience. We’d highly recommend him.
Chevrolet Sales Consultant
Chevrolet New Car Sales Consultant
Exceptional Customer Service - Qaugustine
Philip is an exceptional Ferrari brand amabassador. His product knowledge and expertise on Ferraris was top notch. He answered all my questions pertaining to the F12 that I was considering purchasing and was extremely patient with me through the sales process. Thank you again Philip for assisting me in my F12 purchase!
Paul Frey was also fantastic in assisting me with my 2016 488 GTB service needs.
Ferrari Sales Manager
Honest Respectful Trusted - FrankDaTanka
Got a great deal on a barely used car. Able to negotiate a price for a vehicle that was best for my price range. Wonderful communication and friendly employees around every corner. Left with a smile on my face and a pretty sweet car. Thank You Lloyd and Jason!!!
Sales Consultant - Bi-Lingual
Never the same place twice until... - jed
I’ve purchased 8-10 luxury cars over the last 25 yrs & I’ve never purchased from the same dealer twice. I purchased an AMG from Park Place a few yrs ago & found the customer service well above reproach. So much so, that I had to buy my current luxury car from a Park Place dealer. Once again, treated as though I was the best customer they had ever had!! You can bet my next vehicle purchase will be from Park Place!
Pre-Owned Sales Experience Manager
Fantastic!! - RelaxatGrand
Paul Kim is wonderful! This was the best experience I have had in purchasing a vehicle. I highly recommend Park Place Porsche Dallas. I am happy I purchased my car from this dealership.
Not only professional service but with a personal touch. - McShannon
Becky was personable from the first phone call to the first introduction. Her knowledge, efficiency and her attention to detail of what I wanted was spot on. She created a win win situation from the beginning to end of the car buying process. That is why I return to 5 Star Ford whenever I need a car.
Internet Sales Manager/Leasing Specialist
Internet Sales Manager/Leasing Specialist
Performance Sales Manager
Awesome experience - Minte
Taylor rocks. He is an honest and friendly salesman. The dealership has very reasonable price with clean cars. I have enjoyed my experience. Thank you!
New Car Sales Professional
Toyota of Plano
Assistant Service Manager
Toyota of Rockwall
Sr. Sales Representative
New & Used Sales Executive
Don Davis Dodge Chrysler Jeep
Don Davis Ford Lincoln
Moritz Kia Hurst
Southwest Kia Mesquite
Pre-Owned Sales Consultant