Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Best dealership, mike is the guy to go too. - Shye.T.97
I came to this dealership trying to get a car with more to it, you know Bluetooth, back up camera the works. I didn’t think I’d get anything but sure enough Michael got me locked down with a new ride. Excellent people here, they’re are extremely kind hearted, very straightforward, will do the best he can to help get you what you want, when you want it, while being 100% honest with if you.
As I said, if you’re in for a new car go to Bates Nissan, ask for Michael, I swear you won’t regret it.
New Murano - CP
Just purchased my new Murano from Chad West at Douglass Nissan of Waco and I love it!
Thanks so much to the experienced, friendly staff.
Unreachable service advisor - Jeremy
I dropped off my car last Tuesday at lunch. I called back trying to get him the information for my extended warranty, and was asked my name by every person that answered the phone, but never could get to my service advisor. Every time I'm transferred to him, a generic voicemail box picks up instantly, with no rings. My last update was last Wednesday afternoon from the technician working on my car, asking a question about the vehicle symptoms. I offered at that time to come drive the car for him to replicate the issue. I've called twice today, with the same screening by the ladies that answer the phone, give them my name, they tell me there are no updates on my car, they transfer me, computerized voicemail instantly picks up, but I can't reach my service advisor. I'm tempted to pick the car up and take it elsewhere. He was very pleasant and nice when I dropped off, but the call screening process seems to be a bit much, and they appear to work from voicemail and call at their convenience, not mine.