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Great customer service - 123ford
They were great to work with. In and out quickly.. I would highly recommend them to everyone. The best experience that I ever had. Thank you
Top Reviewed Specialists At This Dealership
Smooth - WTXf250
Price is always right and service is second to none. I like doing business with them because they don’t treat you like a number.
Excellent Service - Jack1234
Robert has helped me with several purchases throughout the years. He is always professional and takes care of all the little things that I may have missed. It’s a pleasure doing business at Rogers Ford.
Great ecxperience and very knowledge about every car they - Alqinami
My husband Al and I went to Arrow Ford just to see what our options were and Arnaldo defeintly helped us with what we need it,he was very informed ,knowledge and did a good job of helping get a better idea of our options when looking at cars!Thank you Arnaldo!
Experience of buying new car - Shannon5656
Salesman was very friendly and patient with us while we were looking for a new car. Very helpful in helping us choose one and knowledgeable about the vehicles we looked at also. Took his time with us and didn’t push us into buying the first one we drove. He knew a lot about the cars we drove and told us a lot about them. (Very helpful for us). Didn’t feel like we had to hurry up and make a purchase.
Excellent - Bob429Has
The service was beyond reproach. Fast. Professional! I can't say enough about the service at Lawrence Hall Anson, Tx. So far as my experience goes!!.
Save yourself the drama - Unhappyshopper
This dealership overall is terrible experience but the service dept is even worse. They are so busy yet won’t expand. Lies from employees will leave you spinning your wheels that are literally in their service shop for weeks to months at a time. They beg you to leave reviews once you purchase from them which is fine until the deal is closed and you realize just how bad it’s all been.
Analysis by Mileage Shown on The Odometer - Catbird
Despite my multiple tellings of what was happening with my Ford SUV that I wanted resolved. The intake clerk had no engine knowledge and didn't pass it along to the mechanic. The mechanic finally stated I needed a new engine because he wasn't sure why I had antifreeze in cylinder #2 and he looked at the odometer and decided I needed a new engine. When I questioned him he said he wasn't sure if I had a crack or a gasket leak. I told him there is a big difference between a leaky gasket, or a cracked head and replacing an engine - he told me that he looked at the odometer and with that many miles he thought I needed a new engine. I told him that I had told the in-take people multiple times that I had a new engine in the vehicle that only had 60K miles. The mechanic said "I thought it looked like it was in good shape" He based his analysis on the odometer instead of looking intently into the problem. The clerk didn't seem to think that was a problem because he had zero knowlege of basic engine mechanics - which he admitted to me Now I have to take my vehicle to a much better mechanic who will repair my SUV based on real issues rather than the mileage on my odometer.
Stanley Ford - Sweetwater