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Great experience at Russell & Smith Honda - Pat D.
I had a great experience at Russell & Smith Honda. I worked with Dennis Lewis. Dennis was very easy to work with, customer focused, and responded to all of our requests very quickly. I would definitely recommend Dennis and Russell & Smith Honda to my friends.
Top Reviewed Specialists At This Dealership
Honda Sales Consultant
Internet Sales Consultant
Officially a first time car buyer! - Ralle7
As soon as I walked in I was greeted immediately by Albert. He listened to all my requests and helped me find the perfect vehicle for me. He even stood in the rain with me while I choose the color I wanted. He went above and beyond to make sure I got the monthly payment I wanted. I wasn’t looking foreword to buying a new car, but Albert made my first time buying a car an easy and memorable experience. Thank you Albert!
Sales & Leasing Advisor
Great Experience - I Give Up
Our customer and seller relationship started off rough due to a small communication issue but after the dust settled Brooke made my experience great.
She is very friendly and is willing to go that extra mile to make your car buying experience well. You want to buy a car go ask for her, you won't regret it.
Thanks Brooke & Mike!
Great staff and willing to work and negotiate - Crazyj
Troy was excellent to work with and the entire staff was friendly and patient with the buying and negotiation process there was no awkward or uncomfortable stage in the entire buying experience I would definitely recommend any friends or family to purchase or at least inquire about any vehicle here. And it’s amazing that they back there online prices from CarGurus !
Internet Sales Specialist
Excellent dealership excited to help - JohnHogue
After already receiving excellent service with a new CX-5 in December 2018, we unfortunately got hit and totaled the car. In our downtime, waiting for insurance to get everything together and total the car, Mirza and Alex let me hold the new CX-5 that I wanted on an extended test drive for a full month! They were extremely helpful during a stressful time and still gave me a great deal on my new car. I am very satisfied and plan to recommend this dealership to my friends.
Mazda Certified Master Sales Consultant
Willing to close a excellent deal for Customers - REGULO.SALAS
Willing to close a excellent deal for Customers
Mr Corbet -General Manger is a leader
Mr Jaylon had a great positive and service aptitud
Mr Peyo is a great financial advisor
Recall work. Warranty work. - dannydan300
Scheduled an appointment for 7am. They provided and uber ride home and also picked me up when my truck was ready. Made it a real simple process. Service advisor was friendly and professional and addressed all of my concerns. Will definitely be returning for any further assistance for my truck.
All good - Ray421
I have nothing but good things about this dealership. Staf is great especially jhasan. No tricks every thing straight forward making the process pain less and fast.
Service Experience - Cadillacguy
Service Advisor Monic Cook was very knowledgeable, friendly and accommodating. She stayed in touch to let us know the problem and how long it would take to resolve.
Great Customer Service - Carli
USA Auto Brokers has the nest customer service I've received in a while. No credit checks low down payments and food on Saturday! You can't beat it!
Bought a great car from great people - Kathy
This place is absolutely the best place to buy a car. The owner and his wife are just amazing people. The car we bought is in great shape and the price was great as well. I would definitely recommend this place to anyone and everyone looking to buy a car.
Thanks, Nick Mullus! - KJdavis
A special shout out to Nick Mullus! He went above and beyond to help us out! Our experience shopping for a truck was great. Nick, was very helpful, trustworthy, and answered our questions along with giving us some good advice. Thanks for everything! We are happy customers and are enjoying our new truck! Zoom, Zoom! The Davis' Family from Nebraska
Nissan Product Specialist
Professionalisms - Elena 123456
Everything was great. Service was fast, price was better then I expected and negotiation was pretty minimum. I told them what price I wanted and they give it to me. Service was overall EXCELLENT
New Car sales
I will definitely be sending my friends to Amazon. - Wayne Peacock
Great experience... Ana made everything easy. She explained the process in a way that left very little for me to question. Looking forward to Monday when hopefully we can get in a car. I will definitely be sending my friends to Amazon.
Vehicle purchase - 2012ramguy
Bought a truck from these guys. I live out of state and wasnt able to look at the vehicle at the time of purchase. Their decsription was conpletely accurate. Its a beautiful truck and their communication was great. Highly recommend to anyone. Would buy another vehicle again from then! Thanks Adam!!!
Kolby went above and beyond to make me a very happy custome. - Dbmrl
Excellent service. Very friendly and professional. I would highly recommend elliott motors to anyone. They really treated me well. Made me very happy.customer. love my new car.
Awesome! - PennyF
I highly recommend Enterprise to anyone looking for a vehicle. We’ve bought three vehicles from Enterprise and have been completely satisfied. Phillip Rodriguez and the other salespeople are very helpful.
Come here, AVOID Katy location at all costs! - cargal
Brook Hall from Hertz Car Sales, Gulf Frwy location, apologized for our atrocious experience at their Katy location and worked, over the next day, to try to locate another car for us. Although I had no plans to ever do business with Hertz Car sales again & was quite hesitant, Brook was persistant, professional and diligently worked, along with his management staff, to find my son a car just like the original Sonic we had begun our search for at the Katy Frwy location. The difference between the people we dealt with at the Katy location and those at the Gulf Freeway location were like night and day. Brook & his team at the Gulf Frwy location treated us with consideration and respect, accepted the responsibility of mistakes made (not by them, but by Hertz Car Sales, Katy) and ultimately earned our businesss! We found the Finance & General Managers, Kevin Baker and Brian Gonzales to also be straight forward, courteous and knowledgeable. My 21 year old son, learned quite a bit about car sales through this experience. We absolutely appreciate the direct, no gimmick car buying experience we had with you. Because of your actions, my son left your store, walked to his first ever, new car and commented that he respected how you worked hard to do the right thing and said, “I’d do business with them again if I need a car.” My sentiments exactly!
Great These are Awesome - LaWanda Jimoh
I love this place. My car is great. My process was easy pleasy! Thank you Guys. My car is clean and drives great. Lexus Es350
Best service and prices ever - Yanelis79
I highly recommend this guys, they are an excellent team, great cars , great prices, fast services, you don’t have to wait all day for an approval, they work with you to get you on the car for sure, believed or not , if you get there you are going to drive a car home
Enjoyable and satisfying purchase - JLC70
Robert Valdez is one of the best salesmen at Ron Carter. He makes the of buying a vehicle pleasurable. As long as Robert is there, Ron Carter and Robert Valdez will be my dealership and salesman.
Thanks to both.
Fair Prices, Best Deals!!! - Shanona K
We discovered this lot in June 2017 and have been extremely pleased with everything about this place! We have bought 3 vehicles in 3 months from this place, trading in two and putting ourselves in better car deals than we had before! This is officially our dealership! We were prepared well with the information we needed to make the over an hour drive to the dealership and we brought the necessary documentation to buy. Our salesman, Ramon was always available and pleasant and the finance manager jumped through every hoop possible to get our family the vehicles we wanted for the price we wanted! We are not rich but they really worked with us within our budget and credit to make it happen! We lost our new vehicle we had just bought in June during Hurricane Harvey and came back and once again, they replaced it with a clean, super loaded, and very well priced vehicle. They do things by the book and are more than honest, professional, and accommodating to serious and responsible buyers! Thanks so much Ramon and AZ for making sure we got the best deals in town!!!
Bill Rees!!! - Cheree
Thanks to Bill we were able to get a car at the right price! He was very kind and patient. Kim in finance was awesome too! Thank you!!
so far so good - bjh
Good Morning T.J.,
Thank you fir following up.
Everything has been good with the Jeep, I am enjoying it. I had a small incident with the water pump and thermostat but I was expecting little things like that.
A friend of mine mentioned yesterday that her husband does upholstery work for you guys. I am probably gong to have him reupholster the seats at some point.
Thanks again T.J..
The worst financial department - Mr. Lee
The salesman did everything nice get me the vehicle that I wanted. Made sure it had all the features and everything I needed. The price was down where I want it.
The time with the finance personnel was not so great. I was stuck with a high interest rate so I cannot recommend financing with this dealership. This is my third Chevy I'm switch to another brand. After signing all the paperwork the interest rate was at the end not realizing that.
Great experience selling my truck - Jim
Scott Bourque was very helpful in buying my truck. He described the process and it happened just like that. I would come back again. He made me an Emmons fan
A no pressure sale. - Brandi74
Tran, is a great salesman, very patient and professional and knowledgeable. Helped with the payments I wanted. Felt no pressure on this sale
Bought another car from Ronell - Valdez5881
We just bought another car, our fourth car from Motor Trends. Excellent price and excellent service! Thanks Ronell! See you when our next kid turns 16. :-)
Unscrupulous, unprofessional, sleazy dealership. - Pamhubenak
Subaru of Clear Lake (Gillman) broke my daughter’s heart and ensured that we will never shop at a Gillman brand ever again.
We had a deal to purchase a vehicle on Monday at 5. At 4:23, we got a text saying the vehicle had been sold to someone else. After confirming the schedule at 3:40.
We saw the vehicle just before closing on Saturday evening. I texted our salesman, Jacob Moniz, on Sunday morning to tell him we wanted to purchase the vehicle. On Monday morning, we texted back and forth about the details (the price had increased, but the manager agreed to honor Saturday’s promotional price). We set a time for us to come in and complete the paperwork. My husband left work early, so we could get there at 5. He wanted the kids to witness the purchasing process since the car would be their first car. My daughter was over the moon. Until we got the text saying it had been sold to someone else just as we were on our way to the dealership. She was devastated. We all were.
I saved the entire text history and planned to share it with anyone who would listen. Thank you to the manager for asking my opinion. I hope that the request was genuine and that the manager will use this information to improve their employees’ unethical practices. I have never been more disappointed in a business transaction. My guess is they got an offer to purchase the car at the increased price, so threw my family under the bus. I would have happily come in earlier to purchase the car, if necessary. The only reason we were coming in later was so the kids could fully participate in the purchase of their first car.
It was a big deal. It was special. And this dealership made it a horrible experience.
We will never shop at a Gillman brand dealership, again.
Terrific Experience - Drew
Thank you to Donna Watkins and the ownership at Land Rover Houston Central. I purchased a used (30k miles) LR Sport. Donna made the process very easy and most importantly, the car was perfect. They took care of any imperfections without me asking and it looks and feels like a brand new car. Donna made the entire process simple and communication was great. This is how buying a car should be. Thank you Donna.
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