Service Experence - Bill H
Very helpful and knowledgeable staff,ready to serve your every need. Helped my daughter and made her feel comfortable with her first service experience on her new car.
Top Reviewed Service Specialists At This Dealership
Chevrolet Service Advisor
New 2018 truck - Bowtie2018akabetty
The best experience I have ever had buying a new truck. Kathleen Robins was wonderful, explained everything about the truck. Howie Bentley your dealership is top notch. Thank you. Vince Epps
Best Ever ... - Cuz 22
The Service Department at AutoNation is the Best that I have ever worked with and I bought my first Chevy Truck in 1976 .. Thanks Jay !!
Jeff Holloway ..
Excellent Customer Service - Rodriguezpf
Eric Sullivan is outstanding in seeing that my vehicle is serviced in a quick and professional manner. Eric always meets us in the drive when he sees us drive in. Thanks for the great customer service Eric!!!!
Body Shop - Tone225
I had the privilege of getting my chevy truck repaired and fix by their body shop. I believe the guy who helped me was Dustin Cole. He had unbelievable customer service and insured me that he will get my truck back to me in a timely manner. To my surprised he kept his word and exceeded my expectations. Thank you all for a great experience and great customer service.
Record discussion with tech/managers to cover yourself. - Legreenwood
It's time for me to switch dealership that services my car. Location is convenient but it's always something not done, misinformation or incomplete.
Outstanding service that never faltered - BrentHendricks
David informed me every step of the way and answered every question he could and directed me to other employees for their expertise if it was outside his field of knowledge. Because of the service crew and the collision center I will go to Norman Frede for my next Chevy. Thank you for all the hard work and outstanding service. Both are immensely appreciated!
Questable repair work - Not Happy
I have a 2016 GMC Denali 3500HD with less than 25000 miles brought to dealer with steering box leaking and a lot of play in steering and while the truck was in for service I let them do a oil change and lube. They replace steering box and change oil. Picked up truck and drop off my 2014 GMC pickup for a/c blowing hot air. Still had play in steering. Got under truck to take a look, notice steering box leaking grease and no boot covering shaft coming out of steering box, splash plate covering steering box area was warped on one side and bolt hole areas were cracked and fracture, and truck was not lubed during oil change. Returned truck to dealer to get above fixed. They now said it’s was a wore out idle arm so they replace it and adjusted toe. They replace boot on steering box shaft (which they forgot first repair) and splash shield.did not lube truck again. Play in steering gone but now have a vibration in steering wheel witch I didn’t have before. Without them test driving now the problem is my tires. Being a xxxxxxx to prove a point I went to a tire dealer and purchase 6 new michlen tires (1800.00) same as tires that come on truck witch only had 25000 miles. Return to dealer made them test drive and they said problem still tires and they need to do a 140 dollar road balance. And ask when do I wanted to make a appointment. The service advisors can do all this without checking the work already done by a mechanic that can’t even replace parts without forgetting some. And as far as getting it lube you have to tell them 3 time. I only asked twice because they do not grease unless told to. It’s my mistake to think they would lube truck when paying 225.00 for a lube and oil change without being told to grease grease certs. Quick lube did it for free. A/C on 2014 another long story.