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Honda Civic - LindaF
Great experience and customer service, shortest wait and process time I've ever had buying a car. Survey would not let me choose correct make of car.
Top Reviewed Specialists At This Dealership
Toyota Asst. Sales Manager
Great Service - OWARREN
The young man in service all ways give excellent customer service.think his name is Josh.. I will continue to come to the service department
Sales And Leasing
An Exceptional Experience - Demi
(Posted on Yelp) We had an exceptional experience here, beginning and ending with their Sales & Leasing Specialist, Mr. Lacayo Cathcart.
He was fantastic and became the primary reason we purchased a vehicle from this dealership. In fact, once we met Lacayo, we didn't bother looking at any other dealerships, it became just a matter of which car & model we'd purchase.
Lacsyo was helpful, professional, and very accommodating in every step of the process, never pushy nor resorting to high pressure tactics. It began with a general look & see, followed by a test drive. We were in no rush to buy, so he patiently noted what features, color combos, and accessories we wanted. Since they didn't have a match in their inventory, he brought one in for us. It was exactly what we wanted!
We found the rest of the staff at Mike Calvert Toyota to also be very friendly and helpful. But it was Lacayo's nature and personality that made the difference for us, from start to finish.
Awesome deal and staff. - Finsnfeatherstx
This is my second truck with Gulf Coast. Super easy process and best deals out there. I will only use them. My dad even bought a truck and wasn't even looking for one.
Great experience - Artur
Everyone was very helpfull and friendly without being pushy. They gave us a great deal, so we are happy. Would definitively recommend if you are looking for a vehicle in the Houston area.
I got the best service, the staff was very knowledgable. - SAM
I got timely service. in the sales side the management was very helpful and it worked out really good. From sales associate to the GM everybody was professional and they understood my need and I got the best deal in the town. I am so happy to be the member of Toyota Family. I love my Toyota vehicle.
Razzle Dazzle and then no follow up - MoreganK
I recently purchased two vehicles from this dealership, one for me and one for my husband. We were both really excited. We had a really long wait in the dealership (longer than normal). Our sales person was great to us, and Bruno even bought us snacks while we waited for fiance. That part went okay too. Where they lose me and my family from ever shopping with them again, is post-sale. There were issues that came up with my trade-in and I tried on multiple occasions to get someone in finance to call me back. NO ONE EVER DID. The front desk person was telling me always that they're too busy and she assured she'd have someone call. Never. I was dilegent in calling them and was to the point of taking a vacation day from my job so I could go in person to get someone to answer me. My sales person called about a different matter, so I asked him to help me with an update on the status of this trade-in issue, it's a big deal and will affect my credit. He lied. He said they took care of it. 2 weeks later my husband picks up our plates (6 weeks with the new cars) and they're just now dealing with the issue. Now I'm left having to fix my credit with an issue they created by not picking up a xxxx phone and communicating. WORST CAR BUYING EXPERIENCE IN MY LIFE!
Mike Calvert Toyota
Gulf Coast Toyota
Mac Haik Toyota
Special Finance / Bankruptcy Specialist