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Honda Civic - LindaF
Great experience and customer service, shortest wait and process time I've ever had buying a car. Survey would not let me choose correct make of car.
Top Reviewed Specialists At This Dealership
Toyota Asst. Sales Manager
Awesome deal and staff. - Finsnfeatherstx
This is my second truck with Gulf Coast. Super easy process and best deals out there. I will only use them. My dad even bought a truck and wasn't even looking for one.
Excellent service again - JOSEPH.S.DONNELLY
I have had a very long experience with the service department of Star Toyota (since 1988) and now Mac Haik Toyota, and all of it has been positive. This most recent time, with my 2012 Highlander, Robert took great care of my vehicle. As usual, he was sure to look for, and apply, any discounts that were available to me. Although I do not usually come into contact with the mechanics, I can say that they have been error free on all of their work for me since the "beginning, in 1988.
Sales And Leasing
Great experience - Artur
Everyone was very helpfull and friendly without being pushy. They gave us a great deal, so we are happy. Would definitively recommend if you are looking for a vehicle in the Houston area.
Razzle Dazzle and then no follow up - MoreganK
I recently purchased two vehicles from this dealership, one for me and one for my husband. We were both really excited. We had a really long wait in the dealership (longer than normal). Our sales person was great to us, and Bruno even bought us snacks while we waited for fiance. That part went okay too. Where they lose me and my family from ever shopping with them again, is post-sale. There were issues that came up with my trade-in and I tried on multiple occasions to get someone in finance to call me back. NO ONE EVER DID. The front desk person was telling me always that they're too busy and she assured she'd have someone call. Never. I was dilegent in calling them and was to the point of taking a vacation day from my job so I could go in person to get someone to answer me. My sales person called about a different matter, so I asked him to help me with an update on the status of this trade-in issue, it's a big deal and will affect my credit. He lied. He said they took care of it. 2 weeks later my husband picks up our plates (6 weeks with the new cars) and they're just now dealing with the issue. Now I'm left having to fix my credit with an issue they created by not picking up a xxxx phone and communicating. WORST CAR BUYING EXPERIENCE IN MY LIFE!
Gulf Coast Toyota
Mac Haik Toyota